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Austin Ford Chrysler
Austin, MN
171 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 171 reviews
October 27, 2023
Always receive professional sales and service at Austin Ford. The sales staff are wonderful and knowledgeable about their inventory and have matched me up twice with quality vehicles. Thank you Austin Ford Ford. The sales staff are wonderful and knowledgeable about their inventory and have matched me up twice with quality vehicles. Thank you Austin Ford! More
by efie.mercer
Verified Customer
Helpful October 27, 2023
Great customer service. All my questions and concerns were addressed promptly and completely. Some bargaining over my trade in vehicle took long time but was resolved to my All my questions and concerns were addressed promptly and completely. Some bargaining over my trade in vehicle took long time but was resolved to my satisfaction. More
by alagar1
October 23, 2023
Helpful people who respond to problems or situations in a positive way. Excellent work on my car positive way. Excellent work on my car More
by jamesurick
Employees Worked With
October 19, 2023
My car went in at 9:15 am for an oil change and tire rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm rotation. I was still waiting after 4 for my vehicle to be returned to me after I was told on a voice message that it would be back between 1 and 2pm as they had to update a few sensors. When I called a little after 3pm (which is when I go an email that it was in its way back), they said it should be there within 10 minutes. Almost an hour later and multiple phone calls, I got my vehicle back. Also, with the ‘Wagoneer experience’ the vehicle is supposed to be wash and vacuumed. There was still a lot of debris on the floor despite being vacuumed. Not very satisfied this time around for service! More
by alyssalangfald
Employees Worked With
Danny left the voicemail and Doug told me multiple times that it should be there within a few minutes …and it wasn’t even close
October 17, 2023
Fabulous sales and finance workers. I will definitely by another car here in the future. I will definitely by another car here in the future. More
by chris@changingourcity
October 17, 2023
Quick and efficient, staff is always friendly. Had one little hiccup when I got there for my oil change they did not have me down for my appointment, said somebody must have forgot to save it in t Had one little hiccup when I got there for my oil change they did not have me down for my appointment, said somebody must have forgot to save it in the computer when they made my appointment, but they said they would make sure my car would be able to get in either way, and it did. More
by CASEY H.
October 02, 2023
Pleased with the repairs and the communication. Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience overall. More
by steve.delhanty
Employees Worked With
September 29, 2023
Very pleased with my service. Everyone was polite and it was quick service. The ladies checking me out was great Everyone was polite and it was quick service. The ladies checking me out was great More
by jriley19
Employees Worked With
