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Austin Ford Chrysler

Austin, MN

Overview
Employees
Reviews
Vehicles
4.7
170 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 170 reviews

November 18, 2023

Best Ford dealer in SE Minnesota! I highly recommend them to anyone in the area for new and used cars. I have bought both and had a great experience. Service is excellent also. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Service Dept.
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Nov 19, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford, we look forward to having you as a valued customer for many years to come!

Helpful
November 17, 2023

appointment was on time, guest service was clean and welcoming. Customer service was excellent and very helpful. More

by mike.notermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
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Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 17, 2023

Great customer service. Did the job asked of them. Didn’t fix the problem but when I called they where nice and calm they took care of me after that. They are trying to get More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford.

Helpful
November 17, 2023

I WILL ALWAYS CHOOSE THIS DEALERSHIP. THE DO THEY BEST WORK AND QUALITY AND HELP YOU OUT HOWEVER THEY CAN. HONEST PEOPLE! :) More

by winters07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford. We appreciate your business and hope to see you again soon!

Helpful
November 16, 2023

Staff was friendly and knowledgeable. We were very satisfied. Will highly recommend to others we know. More

by jfjulie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 16, 2023

KEPT ME INFORMED OF MY SUV, WENT OVER THE SHEET AFTER THE OIL CHANGE, PLEASANT! More

by DLUKES743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON S. And the gal i paid. Excellent
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Nov 16, 2023 -

Austin Ford Chrysler responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford.

Helpful
November 02, 2023

Very pleased with customer service and sales personnel. Have bought vehicles from here in the past and always have been very satisfied. More

by blrasmus29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Nov 02, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 31, 2023

The whole team at Austin Ford is great. Very fortunate to have them as a local dealer. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

Helpful
October 30, 2023

Excellent service all around during my visit. I came in for a warranty issue and everything checked out and new parts were ordered. Parts came in very quickly and a slight hickup with taking ol More

by jmpeterson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 27, 2023

Always receive professional sales and service at Austin Ford. The sales staff are wonderful and knowledgeable about their inventory and have matched me up twice with quality vehicles. Thank you Austin Ford More

by efie.mercer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Austin Ford Chrysler responded

Thanks for your feedback on your recent visit to Austin Ford. It's great to hear that we are always able to assist you and that you had such a positive experience.

Helpful
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