Austin Ford Chrysler

Great customer service!! They will definitely be my first stop on our next purchase. My trade in value was fair based on KBB. They were upfront with this information going into purchase. Made the transaction stop on our next purchase. My trade in value was fair based on KBB. They were upfront with this information going into purchase. Made the transaction very smooth. Communication and responsiveness made this purchase easy! More

New F150 We just purchased a new F-150 from Austin Ford. They didn’t have what we wanted on the lot but within a day the found exactly wanted. They gave u We just purchased a new F-150 from Austin Ford. They didn’t have what we wanted on the lot but within a day the found exactly wanted. They gave us top dollar on our trade and a great deal on the truck. Heidi was great to work with as a salesperson. More

Wonderful, professional, knowledgeable!!! The service department was so kind, the service manager handled everything fast, friendly, and accurately when I was in. I didn't have to wait very l The service department was so kind, the service manager handled everything fast, friendly, and accurately when I was in. I didn't have to wait very long, got things done and was ready to go. Great dealership!!!! More

Our service was outstanding, we purchased our truck with little wait time. The team at Austin Ford are wonderful. I will always purchase from them!! little wait time. The team at Austin Ford are wonderful. I will always purchase from them!! More

Heidi went above and beyond what she needed to do to help. She definitely has good taste to put me in something I like!!! Thanks Heidi help. She definitely has good taste to put me in something I like!!! Thanks Heidi More

Fast, friendly and honest. Purchased a nice previously owned car at a fair price. Staff was all friendly and positive. Highly recommend shipping Austin Ford Chrysler for your Purchased a nice previously owned car at a fair price. Staff was all friendly and positive. Highly recommend shipping Austin Ford Chrysler for your next vehicle. More

New Lincoln Navigator I appreciated Jesus Aguirre making me aware of the availability of a new Navigator at their Austin dealership. He was also very prompt at keeping me I appreciated Jesus Aguirre making me aware of the availability of a new Navigator at their Austin dealership. He was also very prompt at keeping me up to date on current price changes. When we decided to purchase the Navigator, Jesus was very knowledgeable of the features of the new Navigator and answered all of my questions. He and the entire staff at Austin Ford Lincoln were very helpful in preparing and closing the purchase of my new Lincoln. I will certainly be happy to recommend Austin Ford Lincoln to any prospective buyer. Again, I certainly appreciated all that Jesus did to help me buy my new Navigator. More

This is why people hate car shopping Drove some distance to look at unique color and interior. Sales person reviewed car and then turned us over to manager. Obfuscation over pricing and Drove some distance to look at unique color and interior. Sales person reviewed car and then turned us over to manager. Obfuscation over pricing and not quite sure what we signed. Finance office was confused and later returned by UPS insurance card and drivers license. Finance asked us not to pay off car for at least 90 days so she would get extra Ford pay. Car poorly cleaned. Sales person later explained difficulty in cleaning cars. Not recommended. More

Friendly, Professional and Outgoing We contacted Austin Ford-Chrysler after trying to find a "unicorn" of a car in the IA/NE/MO and KS area. We had been through 5 Ford dealerships over We contacted Austin Ford-Chrysler after trying to find a "unicorn" of a car in the IA/NE/MO and KS area. We had been through 5 Ford dealerships over the past 2 months and none of them had the car that we wanted, or could find one in our range of price. After taking it upon ourselves to located the car, we found a car that matched our needs on cars.com, and visited with Joleen. She was friendly, fun and professional to work with. While on the phone, we were very straightforward with our needs to make the transaction happen for both of us, and continued this conversation through email as a trade was discussed. Within a couple of days, our target price and payment were met. We drove 5 hours each way from Western Missouri to do the deal and while at the dealership, the same friendly professionalism continued with as we conducted the purchase with Paul. Our paperwork was prepared and ready. All of the numbers matched exactly as previously discussed. The whole transaction process in Austin took less then 30 minutes. We couldn't be happier the price, the ease of doing business, or the process of purchasing our car. We found our "unicorn" at a great value and have been very pleased with the car through the first 1,000 miles. My wife and I will be recommending Austin Ford-Chrysler to our friends. More

Great experience Thanks for the great experience buying our new truck! Very easy financing. Appreciated having you go through the features of the new vehicle before we Thanks for the great experience buying our new truck! Very easy financing. Appreciated having you go through the features of the new vehicle before we left. More