Austin Ford Chrysler

The service and parts people were great. The phone and In person service was on point and so far the work looks like it was done right. person service was on point and so far the work looks like it was done right. More

Everything was just fine . Randi did a good job . Everything was just fine . Randi did a good job . Questions were all answered . Extended cabs aren't easy to find and that was one of the reasons to Everything was just fine . Randi did a good job . Questions were all answered . Extended cabs aren't easy to find and that was one of the reasons to come up to Austin . Also she found the personal incentives for me . So I thank Austin Ford and thank you Randi . Loren More

I had some transmission problems with my F-150 but Ford and the dealership took care of me! Austin Ford's service department has been fantastic. and the dealership took care of me! Austin Ford's service department has been fantastic. More

Purchased a new Jeep here in September. I’ve never been so satisfied with my decision to buy a car ever before. Jesus took me through the entire process and was professional and courteous the entire time. so satisfied with my decision to buy a car ever before. Jesus took me through the entire process and was professional and courteous the entire time. They gave me significantly more than I expected for my trade in and enabled me to drive away in a brand new Jeep with an amazing warranty. If I continue to live in the area I will not go anywhere else for another vehicle. More

Good dealer, GREAT salesperson. Contact Randi Abbe for a good purchase experience. PLEASE NOTE LINES MARKED WITH ONE STAR I HAD NO CONTACT WITH. THEY ALSO MAY BE GOOD, BUT I WOULD HAVE NO WAY OF KNOWING. good purchase experience. PLEASE NOTE LINES MARKED WITH ONE STAR I HAD NO CONTACT WITH. THEY ALSO MAY BE GOOD, BUT I WOULD HAVE NO WAY OF KNOWING. More

Austin Ford had great follow up but not overwhelming. They were polite, helpful and fair on price. Great follow up after the sale. I will recommend them to all. Peter Skadahl They were polite, helpful and fair on price. Great follow up after the sale. I will recommend them to all. Peter Skadahl More

I brought my truck in for servicing, it was serviced and away I went. I was happy with the interaction and the amount of time it took to get the truck serviced. away I went. I was happy with the interaction and the amount of time it took to get the truck serviced. More

I would like thanks Jesus for the help I found my dream car F-150 with the good price tires color everything I looking for thanks car F-150 with the good price tires color everything I looking for thanks More

First off let me say that over the years, I have purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things purchased many new and used vehicles. I am no stranger to the different methods dealerships use to sell automobiles. Usually one of the first things I do after getting home with a newly purchased vehicle, is to remove the dealers logo from the car. I normally do not believe in free advertising for dealerships. However, with Austin Ford, I have made a very big exception to my rule. In my experience with the staff and the way I was treated, I am happy to submit this rating and keep the Austin Ford logo on my new Expedition. (at least for a little while...smile). I will honestly say that I cannot remember ever having been treated so amazingly well, received a fair trade in value, or had follow up inquires and/or questions answered in such a positive manner. Every staff member, Randi Abbe, Steve, Joleen, and Josh, were extremely professional, polite and pleasant to work with. They all seemed to be genuinely happy working there and that attitude was reflected in their interaction with me and other customers I overheard talking with them. There is a Ford dealership within 3 miles of my home, with more staff and a larger inventory. Austin Ford is about 80 miles away with a smaller staff. I plan to use the closer dealership for routine maintenance and service for obvious reasons, but from now on will give priority to Austin Ford for any future vehicles I may consider. More

Jim always gets me in right away! I typically am last minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! More