Auffenberg Volkswagen

Nice sales people. I didn't feel pressured to buy and could take time looking at anything. After test driving, the car felt very sound and had more power than I thought it was going to. I liked all of t could take time looking at anything. After test driving, the car felt very sound and had more power than I thought it was going to. I liked all of the options and how it felt on the road. Thanks thanks for your help Melissa! More

This was my first vehicle purchase and Kati made it as easy as possible. She asked what I was looking for and why. She didn't try to push us over our budget or into anything we didn't want to look at. She easy as possible. She asked what I was looking for and why. She didn't try to push us over our budget or into anything we didn't want to look at. She was very honest about everything we saw weather it was good or bad, which is hard to find in a sales person. She made sure we knew all of the information about our vehicle as well. Everybody we met with to make this purchase was friendly and easy to work with, I was very pleased with my entire experience. More

When my mother and I first walked in we were greeted by a sales associate. The sale associate then asked if we were looking at any specific car which I was interested in the jetta. Then she showed us the b sales associate. The sale associate then asked if we were looking at any specific car which I was interested in the jetta. Then she showed us the basic model that comes in a jetta and let us test drive it. I was not 100% sure that I wanted the jetta for my next car, so my mother and I were going to go to lunch and talk about the cars we looked at that day. Melissa (sales associate) offered and let us take a different jetta to lunch with us. After lunch the sales manager found me the car I wanted with the color and interior, which they had to trade with another dealer and brought it to their lot. The day I picked up my new car Melissa showed me all the features of my new car. She also offered to come pick me up from my home and bring me to the dealer. Its been a couple days and I am still getting texts from Melissa about how I like my car and that I can text/call her if I ever have a question. More

I will never purchase a vehicle here or refer someone that I know. My salesman quoted me via email (he was the internet sales manager) a price for a very specific vehicle. I asked him again if it was t that I know. My salesman quoted me via email (he was the internet sales manager) a price for a very specific vehicle. I asked him again if it was the correct and he yet again told me yes it was the correct price for that specific vehicle. Once I got to the dealer he showed me a price that was $8000-$9000 more that the emailed price. When asked about it he didn't have any excuse or even an apology. That was just the tip of the iceburg of my horrible experience there. I don't like being lied to and pressured which is what I felt like had happened to me. More

We went into the dealership to look at the diesel jettas. We had heard great things about the car. Josh was a great help in explaining all we needed to know. He gave us in the ballpark of what we wanted out We had heard great things about the car. Josh was a great help in explaining all we needed to know. He gave us in the ballpark of what we wanted out of our trade-in. We left that night with a new jetta. What a way to end our vacation. We think its a great ride. Can't wait to see what kind of mileage we get. More

The employees at Auffenberg Volkswagen were extremely professional and patient with me. They went out of their way to make sure I was in the "right vehicle" for my pleasure. I GREATLY respect them for a professional and patient with me. They went out of their way to make sure I was in the "right vehicle" for my pleasure. I GREATLY respect them for all they have done for me in getting my Brand New Jetta. THANKS GUYS!!! More

we needed a new car. we have studied the jetta. we were hoping to purchase one a tad bit cheaper than what we paind for it. our salesperson was very nice. i am extremely busy, and really do noyt like fil hoping to purchase one a tad bit cheaper than what we paind for it. our salesperson was very nice. i am extremely busy, and really do noyt like filling out these reviews; but, mt salesperson called to ask us to do this. More

Arlondo took care of my wife during her search for a new bug. Auffenberg gave my wife a Very fair trade-in on her 2006 Volkswagen bug in which we purchased new at Auffenberg. When my wife came into Auffe bug. Auffenberg gave my wife a Very fair trade-in on her 2006 Volkswagen bug in which we purchased new at Auffenberg. When my wife came into Auffenberg she had her heart set on a Black 2010 Beetle with a manual transmission. Arlondo and the sales team made it their mission to locate one for her. They located the exact beetle she wanted and had it on the lot and ready for her to drive away with it in only 3 days. Thanks Arlondo Perkins for taken care of my wife and getting her the car she wanted! Mike Wilbert 618-670-6796 More

Very nice and easy to work with. Spent a lot of time in the negotiation of getting the payments we needed as a family. Great customer service. The financing office was one of the best I've ever dealt with the negotiation of getting the payments we needed as a family. Great customer service. The financing office was one of the best I've ever dealt with and ensured we walked out with vehicles in hand on a Saturday afternoon. Couldn't have asked for a more pleasant experience. More