Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
808 Reviews
Call Service Center (570) 714-6550

809 Reviews of Audi Wyoming Valley - Service Center

Sort by
March 21, 2023

Excellent overall service throughout the process from easy scheduling to courteous personnel and professional service. More

by MIKEK221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
Report | Print
March 21, 2023

They are amazing with follow up questions and concerns and it was a very comprehensive appointment More

by SCACCHITTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
Report | Print
March 20, 2023

My service experience was great. My car was taken in quickly and all of my concerns were dealt with professionally. More

by mdu1497449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 19, 2023

Great experience, as always with Audi Wyoming Valley. I will be a return customer for my next purchase. More

by MFMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
Report | Print
March 19, 2023

My service was excellent. My service manager explained each procedure with me. The showroom and waiting room was very clean and comfortable More

by Al and Geg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 18, 2023

Excellent experience all around. Joe Brennan made everything easy from start to finish - including providing a loaner vehicle until my vehicle arrived. Joe had great knowledge of t More

by RMETCHO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Audi Wyoming Valley responded

Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you had an excellent experience with Wyoming Valley Audi and that Joe Brennan provided you with outstanding customer service. We're delighted to hear that Joe made everything easy for you from start to finish, including providing a loaner vehicle until your vehicle arrived. It's fantastic to know that his knowledge of the different vehicles available helped you make an informed decision, and that he kept in touch with you throughout the entire process. We're also pleased to hear that Joe explained every aspect of the vehicle to you with precise and professional detail when it arrived. Our team takes great pride in ensuring that our customers understand every aspect of their new vehicle. We're glad that the financing end of the sale was quick and easy for you, too. Our team works hard to make the process as seamless and stress-free as possible. Thank you for choosing Wyoming Valley Audi for your vehicle purchase. We're thrilled that you're happy with your new vehicle and the customer service you received. We appreciate your business and look forward to seeing you again in the future.

March 15, 2023

I've bought my past six Audis from them and never had one issue. The sales department always worked with me on pricing, and the service department - especially Brian - always crushed it for me! More

by CM2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 11, 2023

Randy was excellent to deal with. Mitch as well…he got me approved before getting there. Much appreciated More

by MHEDDEN
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
Report | Print
March 10, 2023

John and Brian have been my service reps for years and they are both the best. Very attentive and always go above and beyond. More

by PATTID762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
Report | Print
March 10, 2023

John always does an amazing job of coordinating my service! Fast, reliable, and well done! More

by AL.NEUNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
Report | Print
1
...
55
56
57
...
81