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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
809 Reviews

809 Reviews of Audi Wyoming Valley - Service Center

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May 08, 2023

Brian Kutzer was extremely knowledgeable and helpful in helping diagnosing the issue in my vehicle More

by Amit
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

I was impressed with the courtesy service of picking up and dropping off my car and giving me a loaner. Thanks! More

by JUDITHDONDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Fast and great service ,take care issue same day,keep up the good work guys,thanks More

by ADIMU917
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis
April 29, 2023

Service was good, they ran the car through the car wash, for me , which caused a minimal wait. More

by GLOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
April 28, 2023

The staff provides great service. The process is easy even with a large work order. The staff clearly explained the work order associated with my car and also searched for efficient s More

by pbelardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

I always get great service from WVA. They are great at communicating and their text system is super convenient while I am working to get the service I need. More

by EARYKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Very pleasant experience. Returned for a new Audi A 3 this weekend. Another smooth transition More

by STARFISHJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis
April 26, 2023

Five 4+1 7-2 10/2 V if you're into Roman numerals You're being blocked and I will complain to the dealership More

by JWIDG54
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 26, 2023

I am super impressed with the service at Audi. Brian is fantastic, he went above and beyond to take care of me. Steven and Marin in parts and Joseph in sales. The whole team could not have been an More

by Patricia McC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Very attentive to my wife and my needs. Well organized. Clear and appropriate recommendations on opinions available More

by JOHN.CHURCHFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Walsh, John Strobel
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