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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
810 Reviews

810 Reviews of Audi Wyoming Valley - Service Center

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July 11, 2023

Completely streamlined process. Audi Wyoming Valley was helpful and informative. I definitely felt like a valued customer. More

by M Gogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia
July 11, 2023

Very professional and thorough. The lady who processed the loaner vehicle was equally professional and personable. More

by JPETRUCCI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

I have been with this Audi dealership since 2013. I am very pleased with their quality and professionalism. More

by NAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
July 09, 2023

They did what was asked, no more no less. You don’t tell them they won’t do it. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Great Dealership, knowledgable Service and Sales Reps. Have had a few Audi's over the years and these guys do a great job as far as luxury car dealerships go More

by jimmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
July 05, 2023

John and Wyoming Valley Audi handled the challenging situation that our out of state breakdown of our Audi Q5 presented them with in late-June. They helped our daughter who experienced the breakdown in More

by mmatera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
July 04, 2023

It was a very enjoyable and unpressurized experience at Audi in Wyoming Valley. Randy was my salesman and he was super professional and kind. Thank you guys again! More

by ERICIYOOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
July 04, 2023

Quality and customer service is seriously lacking. This dealership is hard to deal with. I hate having to take my audi there. More

by T88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kutzor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Tiana Davis, Gary Mora
July 03, 2023

My service calls have always been done in a timely fashion. I do have to admit, that I did not purchase tires during my last visit because of the exorbitant cost of the alignment ($390) More

by Anthony Freda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

The receptionist was a great breath of air and very helpful in scheduling the the appointment and loaner car. They did a great job making me aware of the progress and all concerns with my vehicle. More

by DNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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