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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
810 Reviews

810 Reviews of Audi Wyoming Valley - Service Center

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August 06, 2023

Helpful and accommodating staff and service. Would recommend this dealership/service department to others in future. More

by PUNKIE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz, Tiana Davis
August 06, 2023

I have bought five Audis from this dealership. That should speak for itself in terms of how good they are More

by jgehret76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis
August 06, 2023

Dealership is great, problem is your automated phone service needs fixing. I'm done writing More

by CEELO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 05, 2023

I wish I remembered and I wish they reminded us that they have a valet service. This is the second year we had it serviced and had to drop it off the night before and get down there to pick it up. More

by GENTILERLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Brian Kutzor was very professional and personable and makes a good impression for the entire dealership. I have experienced poor experiences at two other Audi dealerships in the past two years and decid More

by ZZRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Everything was handled very professionally with updates and I am more tha satisfied with my experience at WBMAudi. More

by Hkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 04, 2023

Brian Kutzor was quick to solve the problem, and as always, was very professional and knowledgeable. The service was completed in under two hours, and the loaner vehicle provided by Lisa Maximowicz wa More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
August 03, 2023

This is the 5th car I’ve bought from Wyoming valley motors. They are a fantastic dealership More

by jgehret76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, John Wheeler
August 03, 2023

Great service very efficient and the rental car was waiting when I arrived thank yiu More

by josephcipriani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 02, 2023

John was very good to deal with. He explained everything and they tried their best to find the problem. More

by Nittany33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
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