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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
811 Reviews

811 Reviews of Audi Wyoming Valley - Service Center

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October 31, 2023

Thank you for servicing my Audi e-tron as soon as a critical issue arose. More

by LGLASS127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

The dealership was great. The service department was fabulous. Got me right in for my serious issue, and he handled it in a timely fashion. And worked with me. More

by Briannestucker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
October 30, 2023

Attentiveness to service, does everything they can to treat the customer well. I have had several interactions with John for my service needs, great customer service from start to finish!! Thank you! More

by DWS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
October 27, 2023

When you have a problem with your car, and you bring it in for service, your vehicle is inspected and fixed. More

by ELCID5823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Maximowicz
October 27, 2023

Always an excellent experience. Very knowledgeable staff and always timely with their services. Pleasure to work with More

by paulmc1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

The service people were awesome. Both John and Brian. They gave us a vehicle while ours had service. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
October 26, 2023

They are very friendly and take the time to answer your questions. They send texts, and videos to keep you updated on your car. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
October 26, 2023

The dealership is always very helpful and they do a fantastic job with my car. The dealership always makes me feel special for purchasing my Audi that I love . More

by CATHYBOYYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, John Wheeler, Daniel Corradini
October 25, 2023

Brian is great, never oversells , but gives you the straight info on what you need and what you dont More

by weave5dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
October 24, 2023

Great service provided. Prompt, friendly, and easy to work with. Highly recommend Audi Wyoming Valley. More

by HOLLYAKELEHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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