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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.8
1,483 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,483 reviews

October 17, 2024

Brian Kutzor was very friendly and professional. I'll be back for my next checkup. More

by CORREA2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that Brian Kutzor made a lasting impression with his friendly and professional service. We truly value your feedback and are delighted that you plan to return for your next checkup. If there's anything specific you need or if you have any questions before your next visit, please don't hesitate to reach out. We look forward to seeing you again soon!

October 17, 2024

Recently we serviced our Audi with your dealership. Overtime I have found Joe as a person that does his utmost to resolve issues. He is credit to your agency. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words about Joe and his dedication to providing exceptional service. At Audi Wyoming Valley, we strive to ensure every visit is a positive one, and it’s wonderful to hear that Joe went above and beyond to resolve your issues. He embodies the commitment we have to our customers and the high standards we aim to maintain. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again soon!

October 17, 2024

Had a great service and inspection done. Service rep was informative and waiting area comfortable. Always make it easy for service appointments. More

by boothie625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great service and inspection, and we appreciate your kind words about our service representative. Our team works hard to provide informative and helpful service, so it’s wonderful to know that you felt well taken care of. We’re also glad to hear you found our waiting area comfortable. We strive to create a welcoming environment for our customers, making your time with us as pleasant as possible. Thank you for choosing us for your service needs! We look forward to seeing you again for your next appointment. If you have any questions or need assistance in the future, please don't hesitate to reach out.

October 17, 2024

They are always courteous , knowledgeable, accommodating and prompt. Overall pleasant experience. Would recommend to others. More

by DJDESSOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton and the technician were also both polite and courteous
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that you found our team to be courteous, knowledgeable, and accommodating. We pride ourselves on providing exceptional service, and it’s rewarding to know that we met your expectations. Your recommendation means the world to us, and we’re thrilled to have had the opportunity to assist you. If there’s anything more we can do for you in the future or if you have any questions, please don’t hesitate to reach out. We look forward to welcoming you back soon!

October 17, 2024

Love the open honest straight forward way they conduct themselves. Transactions are continuously up front with no hidden agendas. More

by gcfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we pride ourselves on maintaining transparency and honesty in every interaction. It’s wonderful to hear that you felt our team was straightforward and upfront throughout your transaction. We believe that building trust with our customers is essential, and your feedback reaffirms our commitment to providing a seamless and genuine experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 16, 2024

Joe was and always is very professional and considerate of the customer. He is a credit to Audi. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your kind words about Joe! We truly appreciate your feedback and are thrilled to hear that Joe consistently provides such professional and considerate service. His commitment to our customers and the Audi brand is commendable, and we’re proud to have him on our team. If you ever need assistance in the future, please don’t hesitate to reach out. We're here to help, and we look forward to welcoming you back to Audi Wyoming Valley soon!

October 15, 2024

Great service. I would do business with again. Had what I wanted with a comparable price. More

by Scott M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Providing top-notch service and ensuring our customers find exactly what they’re looking for is our top priority. It’s fantastic to know that we met your expectations with both our selection and pricing. We truly appreciate your business and look forward to serving you again in the future. If you have any questions or need assistance down the road, please don’t hesitate to reach out. Thanks again, and safe travels in your new vehicle!

October 15, 2024

Very proficient and was service was very friendly And helpful with quotes on everything I had needed More

by PEYTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you found our service to be proficient and friendly. Our team works hard to ensure that every customer feels welcomed and well-informed, so your kind words mean a lot to us. We're glad we could assist you with your quotes and help you with everything you needed. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help! Looking forward to seeing you again soon!

October 15, 2024

Made servicing my vehicle very convenient with excellent service, communication and valet. I would highly recommend! More

by khartknch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found our vehicle servicing to be convenient and that you appreciated our excellent service and communication. Our team works hard to ensure that every customer feels valued and well taken care of, so it’s wonderful to know that we hit the mark for you. We’re especially glad you enjoyed the valet service—it’s all about making things as easy as possible for you. Your recommendation means the world to us, and we truly appreciate your trust in our dealership. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 13, 2024

Courteous efficient service Explain service details 'X x d x x x x x x More

by genedc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service to be courteous and efficient. Our team is dedicated to providing top-notch customer experiences, and it's wonderful to know we met your expectations. During your visit, we aimed to ensure that every aspect of your service was handled smoothly and professionally. Whether it was checking in for your appointment, keeping you informed throughout the process, or answering any questions you had, we strive to create a seamless experience for our customers. If there’s anything more we can do for you or if you have any specific feedback about your visit, please don't hesitate to reach out. We truly value your input and look forward to seeing you again soon!

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