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Audi Wyoming Valley

Wilkes-Barre, PA

4.8
1,544 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,544 reviews

April 19, 2025

Randy was HANDS DOWN the best salesperson I've ever dealt with - and not just at the dealership. He also took the time to follow-up with me afterwards ⭐️⭐️⭐️⭐️⭐️ More

by David Marancik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Salesman was not familiar with car I purchased and unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I More

by drmark49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Troy Craig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Wyoming Valley responded

Thank you for your honest feedback. I'm truly sorry to hear that your experience didn’t feel as exciting or satisfying as it should have—especially when buying a new Audi, which is a moment we always hope brings joy and confidence. I understand your frustration regarding the power-folding mirrors not being equipped on the A5 Sportback. It sounds like there may have been a misunderstanding, and I truly regret that, as this particular feature was so important to you, especially for the reasons you mentioned. We always strive to be as transparent and thorough as possible, and I’ll be following up with our team to ensure we’re asking the right questions and communicating clearly about equipment moving forward. As for the finance experience, it’s likely our team member was trying to build rapport while handling the paperwork—which can take a few moments to process—but I understand how it may have felt off-topic. Your perspective is appreciated, and it helps us fine-tune how we interact with every customer. We genuinely value you, and I’d love the chance to speak with you directly to see if there’s anything we can do to help turn things around or simply support you better moving forward. Please don’t hesitate to reach out to me personally at 570-714-6550. Warmest regards, Mitch Kotarski General Sales Manager

April 16, 2025

John was great. Smooth transaction. No pressure. Accommodating to our family with 5 children. Answered questions promptly. More

by benjamin_corby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Laino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A manager, not sure of his name.
April 16, 2025

First time I went, they created another problem then what I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was More

by Mvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

A pleasant experience with a professional and personal touch, timely appointment and all concerns were addressed More

by JOHNWHEEL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Great experience. Explained the process. Appreciated the video updates. Gave me a loaner. Excellent all around. More

by Bradcmine
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 15, 2025

I am a college student not from the area and they were very helpful and welcoming. They took my car in as soon as I called and I drove off less than 90min later. They did a great job! More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

The dealership was very easy to work with. Very accommodating and simple process to purchase a car. More

by dgronski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Good service. Prompt friendly workforce. Reviews any questions we may have. Follow up at the end is good More

by FNZ2LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Great work. Came in she was extremely knowledgeable and nice great worker love when I see she’s going to be helping me More

by Sonjanikolic12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexsandra Nikolić
5.0
This rating includes all reviews, with more weight given to recent reviews.