
Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Randy was HANDS DOWN the best salesperson I've ever dealt with - and not just at the dealership. He also took the time to follow-up with me afterwards ⭐️⭐️⭐️⭐️⭐️ with - and not just at the dealership. He also took the time to follow-up with me afterwards ⭐️⭐️⭐️⭐️⭐️ More
Salesman was not familiar with car I purchased and unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I unfortunately did not have accessory/option that I was lead to believe was in car...in fact I would of upgraded to an S5 (bought A5 Sportback) had I known option not included...was very sad after purchase instead of being happy. People were nice but I'm frustrated..there are medical and physical reasons I needed for this option....Finance service person seemed more interested in getting information out of me about my profession instead of getting down to business... More
John was great. Smooth transaction. No pressure. Accommodating to our family with 5 children. Answered questions promptly. Smooth transaction. No pressure. Accommodating to our family with 5 children. Answered questions promptly. More
First time I went, they created another problem then what I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was I originally came in for and when I went back to get it resolved, they said they had nothing to do with it and then charge me double than what I was charged for the first diagnostic. And when it was asked why I got charged double the guy got very shaky and played with his wedding ring as if he was nervous and said it’s because my car was a 2013 and not a new car That’s why I got charged $400. They said my wires were all corroded because of a leak in my sunroof and when I got my car looked at by another mechanic there was absolutely no problems with what they said. Nothing was wrong with my wires, and there was no sunroof leak. I think they tried to pull a fast one over because I am a 20 year-old female. More
A pleasant experience with a professional and personal touch, timely appointment and all concerns were addressed touch, timely appointment and all concerns were addressed More
Great experience. Explained the process. Appreciated the video updates. Gave me a loaner. Excellent all around. Explained the process. Appreciated the video updates. Gave me a loaner. Excellent all around. More
I am a college student not from the area and they were very helpful and welcoming. They took my car in as soon as I called and I drove off less than 90min later. They did a great job! very helpful and welcoming. They took my car in as soon as I called and I drove off less than 90min later. They did a great job! More
The dealership was very easy to work with. Very accommodating and simple process to purchase a car. Very accommodating and simple process to purchase a car. More
Good service. Prompt friendly workforce. Reviews any questions we may have. Follow up at the end is good Prompt friendly workforce. Reviews any questions we may have. Follow up at the end is good More
Great work. Came in she was extremely knowledgeable and nice great worker love when I see she’s going to be helping me Came in she was extremely knowledgeable and nice great worker love when I see she’s going to be helping me More