Audi Wyoming Valley

Very professional and took the time to explain issues with my car that needed to be addressed. Video was very helpful. with my car that needed to be addressed. Video was very helpful. More

One word: outstanding. My experience was superlative, in the very best of ways. Outstanding experience. My experience was superlative, in the very best of ways. Outstanding experience. More

Customer service is always great. I always know that my vehicle is in the right hands whenever I take it for service. I always know that my vehicle is in the right hands whenever I take it for service. More

Team was very professional . Service was quick and complete. I was surprised that the car was not washed prior to return. Service was quick and complete. I was surprised that the car was not washed prior to return. More

I have been going to Audi for about a year now and have never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. I had a 10:30 appt. At 1:00 they told me that another part had to be replaced because the check engine light was still on and I would have to leave my car overnight. I said that was fine and they gave me a loaner vehicle to use. I got a call the following day that something else had to be replaced because the engine light was still on. I called there the following day three times. The first time a got the receptionist who said they were still working on my vehicle. I called after lunch and left a message for Brian, the gentlemen who I had been dealing with. I did not get a call back. I called again at 3:45 because I knew they closed at 5:00 and I needed 45 minutes to get there. I got the receptionist again and she said that my vehicle just got finished and I could come and pick it up. I never received a call that my vehicle was done, which was not right. They had my car for almost 3 days, I should have gotten a call that my vehicle was finished. More

I received great help from the Audi staff and we’re very helpful throughout the process of purchasing my new vehicle and they made it an enjoyable experience. helpful throughout the process of purchasing my new vehicle and they made it an enjoyable experience. More

John was kind courteous and affable. He explained and communicated clearly and concisely and responded to my inquiries very quickly He explained and communicated clearly and concisely and responded to my inquiries very quickly More

Curtis was incredibly. He was very polite, friendly and helpful on everything we needed to do to purchase the vehicle, from helping us get the paper work they needed, to ge He was very polite, friendly and helpful on everything we needed to do to purchase the vehicle, from helping us get the paper work they needed, to getting a loan that we liked. Everyone else was also very cordial, polite. That is what a great sales team and dealership is. More

The Wyoming Valley team is a pleasure to work with. They are always accommodating and Barry is a true gentleman. Love the sales team as well, the "Joe's" never disappoint. They are always accommodating and Barry is a true gentleman. Love the sales team as well, the "Joe's" never disappoint. More

Great service, salesman has excellent vehicle knowledge on many Audis. Great service. We will be back for future purchases. on many Audis. Great service. We will be back for future purchases. More