Audi Wynnewood
Wynnewood, PA
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597 Reviews of Audi Wynnewood
Donovan McLean outstanding service Mr. McLean has been outstanding from Day 1. Had several luxury brands over the years...always had terrible service experiences, until I went to Audi W Mr. McLean has been outstanding from Day 1. Had several luxury brands over the years...always had terrible service experiences, until I went to Audi Wynnewood. Very personable, always professional, and really listens and goes out of his way to make sure things are done right. More
Sold me a damaged car - be careful! I recently leased a brand new 2018 A5 from Audi Wynnewood. After picking it up @ 8:00 at night, I realized a few days later that there was significant I recently leased a brand new 2018 A5 from Audi Wynnewood. After picking it up @ 8:00 at night, I realized a few days later that there was significant damage/staining to the paint, and that the aluminum trim piece around the window was damaged, as well. I brought this to the salesperson's attention, and was told to bring it to service. One week later, after my vehicle was sent to a detail shop, I was told the car looked great and was ready to be picked up. After leaving work early to pick up my car, I arrived only to find that the paint damage had not been removed, but that the aluminum trim piece was replaced with another damaged trim piece, and that there were significant scratches all over my car, which were done while in the dealer's possession (I walked around the car with the salesperson when I originally dropped the car off, and neither of us saw these scratches). I was told that they were probably there when I dropped the car off, and just did not see them because the car was dirty. The car was not dirty, the scratches were not there. I was also told that, after stating that I wanted a new car, that "this is not worth taking the financial hit" to get me a new car. I will never shop at Audi Wynnewood again. This dealer has had my car for almost a month now, and has not communicated with me about any updates whatsoever. I do not know when I will get my car back. It is clear that this dealership cares only about making money by selling cars and, after they sell you the car, they want nothing to do with you. I will never shop here again. They fail to realize what customer service means, and treat their customers like garbage. I have never seen a dealership so uninterested in helping a customer, and have certainly never experienced a sales manager (Aaron Clark) speak to a customer they way he spoke to me. This is unacceptable. Not only did they sell me a damaged car, but they refused to replace it with a new one. More
Untrustworthy- NOT RECOMMENDED LIARS AND CROOKS!! DO NOT TRUST. WILL RIP YOU OFF!!! We bought a used car from Audi a week ago. After getting the hard sell from Tony and feeling pus LIARS AND CROOKS!! DO NOT TRUST. WILL RIP YOU OFF!!! We bought a used car from Audi a week ago. After getting the hard sell from Tony and feeling pushed into making a decision we purchased the car. He disclosed there was about $300 worth of minor repairs needed. We took the car to another dealership for the repairs. The car needs $6000 worth of work to even pass inspection. There was an obvious oil leak and stored check engine codes that were buried. They told us to get lost when we went back to complain. They are dishonest and rude crooks taking advantage of people. I recommend everyone STAY AWAY. Go anywhere else. This place is a den of lies. The sales people want to take advantage of you and make you feel like a sucker! More
The Perfect Car I was very specific in what I wanted in my SQ5. Dana Campion searched across the country for what I wanted, found it in Las Vegas, and was able to hav I was very specific in what I wanted in my SQ5. Dana Campion searched across the country for what I wanted, found it in Las Vegas, and was able to have it shipped. Other dealerships closer to my house wanted me to order one and sit on a waiting list for 2+ months. I had a great experience with Dana and highly recommend her. More
Who knew buying a car could be a pleasure Got a great car at a great price working with great knowledgable people. No stress, no "hard sell", and there is even a dedicated technology guru (Za Got a great car at a great price working with great knowledgable people. No stress, no "hard sell", and there is even a dedicated technology guru (Zach) to help you get adjusted. Working with Debby Lessin was awesome, I recommend her to anyone wanting to check out an Audi. More
AMAZING!! Debby Lessin was great to work with! She is a charming, funny, professional who makes the car shopping experience easy and stress free. Her knowledg Debby Lessin was great to work with! She is a charming, funny, professional who makes the car shopping experience easy and stress free. Her knowledge of the business is remarkable and it's rare to find an honest sales person. It was because of her that I now have a brand new Audi. I would not go to anyone else!! More
You do not matter at all! Unless you are buying a brand new Audi, do NOT waste your time with this dealership. I bought a 2014 used car (not an Audi) and did not feel taken car Unless you are buying a brand new Audi, do NOT waste your time with this dealership. I bought a 2014 used car (not an Audi) and did not feel taken care of by any of the staff. The salesman took advantage of me (probably because I am a young woman), hid reasons for certain fees I was being charged, and even overcharged me for my registration and plate by hundreds of dollars. They did send me a check for a very small refund, but there's no way it was accurate. I am absolutely positive that I was owed around $200 because they promised me a 5 year tag and when I finally received it, it was only for 2 years. On top of all that, when my temp tag expired, they claimed that UPS lost my plate during shipping, and it took an extra 3 MONTHS to get my permanent tag. Whenever I called to discuss the situation, they did not seem to care and I was never a priority. They kept telling me every time that my registration would be there within a day or two, and that went on for those 3 months! So they constantly lied to me over and over again to probably cover their xxx. That is your job! How do you not know what you're doing??? I have worked several customer service jobs and have always gone above and beyond for my customers. This dealership is full of money-hungry employees who will not put in any extra effort for you if they don't have to. Maybe if you were there to drop $50k on a brand new Audi, they would treat you like royalty, but even then I highly doubt it. Best of luck if you choose to shop here. Good riddance to having to deal with them ever again! More
Excellent service, good people! When we walked into the dealership, it was evident that everyone here enjoys what they do...and they were all very friendly. Debbie Lessin is a fanta When we walked into the dealership, it was evident that everyone here enjoys what they do...and they were all very friendly. Debbie Lessin is a fantastic, down to earth, genuine person with so much enthusiasm! What a nice experience it was. They made us a good solid deal and we were treated with respect and fairness. More
Are you ready to drive out with a dope xxxxx Audi? This might be long, but read the whole thing. I always wanted an Audi but between paying for my fiance's xxxx and flipping my house and fixing my w This might be long, but read the whole thing. I always wanted an Audi but between paying for my fiance's xxxx and flipping my house and fixing my work van, I never thought it was a possibility. One day when my no ex fiance left me, I realized that I could afford a luxury car! Go figure! I searched far and wide for an A5 with a V6, black on black.....I found 6 within 100 miles of Baltimore....everyone wanted 18K for 100k miles....EXCEPT for Audi of Wynnewood. They had an 09 A5 3.2 with 65k miles for 15K. Unreal. I drove up to the dealership in a rental car with the expectation of taking this beast home.....unfortunately I was a 1099 contractor at my job and the financing didn't come through. Crushed and emotionally destroyed I got back into my rental and drove back 2 hours home top Baltimore. The next week with some new W-2 forms Chris in financing and Anthony in 'The Garage' pushed the sale through and got me financed for this A5 V6 Audi. I drove up to Philly a second time with a rental car to pick up the Audi. 'The Garage' where they sell used Audis is a super cool environment, they have a half disassembled A4 in the show room...the whole area has the feel of a mech shop. Anthony was on point, he knew I was driving up in an AVIS rental, came to the place on time to scoop me up when I dropped off the rental and brought me to my baby. I was spending around 2k a month on my xxxxx ex fiance.... I traded that in for a $500 payment on a car that I xxxxING LOVE! I've been driving my A5 for about 3 weeks... I can't even feel that I'm doing 85 on the highway. Anyway.....if you read all the way though this...... Anthony will find you the ride that you want.... Chris will find a way to push the financing through..... Audi of Wynnewood is the place to go. Once I run through the warranty I bought on this ride I'm coming back for a newer S5. Happy shopping! More
Amazing car buying experience I will never buy a car from anyone other than Debbie. She is honest and straightforward about the cars and helped me find the best car for our family. I will never buy a car from anyone other than Debbie. She is honest and straightforward about the cars and helped me find the best car for our family. She also educated me through the process and got me a great deal! She made the car buying process an enjoyable experience and I love my new Audi Q3! More