Audi Wynnewood

We own 3 Audis. Two new, one used. I am in the service dept a lot. It is always a very pleasant experience. I usually deal with Josh and he is just the very best. Attentive and knowledgable. This time dept a lot. It is always a very pleasant experience. I usually deal with Josh and he is just the very best. Attentive and knowledgable. This time I dealt with Phil. Again, a very pleasant experience My only beef with them is out of Phil's control. The pricing for the services is outrageous!! $59.99 for rotation of tires and $179.00 for alignment? Are you kidding? It cost $98.00 at the garage specializing in foreign cars on the main line. Once my Audi Care is done, it is unlikely that I will return to service (until I buy another new Audi from Ted and it is covered!). More

Josh is friendly and professional and always willing to go above and beyond to make my service visit extremely convenient & a positive experience. If you need to make an appointment for other than schedul go above and beyond to make my service visit extremely convenient & a positive experience. If you need to make an appointment for other than scheduled service, you will be more than satisfied - issues are diagnosed by a well skilled staff, who are always available to provide a detailed explanation of service / parts needed and address any concerns you may have. Service here is always done right the first time - to the credit of Josh and the rest of the service team. I made sure my latest Audi purchase ('12 S4) was from Audi Wynnewood because I believe the service department here is the best around. More

One week ago today, I requested a price quotation from 3 One week ago today, I requested a price quotation from 3 dealers for a new audi. As the owner of a 2004 avant, I knew I wanted the same car, only ne One week ago today, I requested a price quotation from 3 dealers for a new audi. As the owner of a 2004 avant, I knew I wanted the same car, only newer. To my surprise, Mike Walsh called within 10 minutes, we tentatively agreed upon the price I had in mind,and we talked about a trade-in. That was also quickly determined. I saw the car two days later, spent time with Mike answering my questions,met Suzannah, the sales manager, met another Mike, the service manager, and bought the car. My new audi has been in my garage for several days. It was a most excellent experience: professional and courteous from beginning to end. More

I bought the Certified Audi A4 convertible on Apr 10th from Laura. She was super friendly during the entire process. Since the car, which I was interested was not at Wynnewood location she had to get that from Laura. She was super friendly during the entire process. Since the car, which I was interested was not at Wynnewood location she had to get that from the other location. After we made the deal, she said that the second key is not there and she will send it "Overnight". Today is Apr 21st and I still did not get the key. I had sent multiple email and left a voice mail then she called and said it has been already shipped and she will check and give the tracking info. Still nothing is there. I went to the website and complain about this in feedback section, unfortunately the feedback goes to her only and I am not sure whether any of her manager get to see the feedback, because I still did not receive any call from the dealership to explain what the issue is. Since I am in NewJersey, I guess they do not care whether the customer is receiving any good service or not. The certified car they sold had major issue for convertible roof which took 3 days to resolve at Princeton Audi. I am not sure what type of check they do before the sale. I would not go the them and never recommend them. If you are out of state and not living nearby I guess this is what you would get. Date 04-25-2012 - I have received the key hence I have updated the rating. Thanks to Dealerrater.com.... More

The loaner car I requested had NO GAS in it. I had waited to drop off, so when I got the loaner car I was rushing to work and then had to stop and get gas. Also, I called at 5:15pm to let them know I wo to drop off, so when I got the loaner car I was rushing to work and then had to stop and get gas. Also, I called at 5:15pm to let them know I would not get there until just about 6pm. They told me no problem, Sales would be able to handle my loaner drop off and car pick up. Then 10 minutes later I got a call that said my car was ready, so obviously whoever I had spoken to 10 minutes earlier did not communicate my call. Finally when I arrived at the dealership at 6:00 pm on the dot, the service department was a ghost town. I had to wonder into the Sales area and ask for help. It took the Sales person 15 minutes to find my keys. She had to call the Service Dept. Rep to ask where my keys were (shouldn't they have told her before they left? especially since I called) Then I had to wait while they pulled my car up?(shouldn't it have been pulled up before they left the service department?- knowing I was on my way?) More

Josh is extremely helpful and friendly. He is always willing to help with any concerns. He makes it easy to call up or stop in and get a problem addressed quickly. willing to help with any concerns. He makes it easy to call up or stop in and get a problem addressed quickly. More

all of my previous servicing has been done in conshohocken, however, on my way to work, center city, the "check engine" light went on. rather than going back I decided to go to the wynnewood deal conshohocken, however, on my way to work, center city, the "check engine" light went on. rather than going back I decided to go to the wynnewood dealership. I was greeted as if I had been at that facility in the past. Josh greeted my with a smile and a "good morning". After I explained the problem and he checked the car, I was provided with a loaner car. Josh followed up with a telephone call to explain what was done and after checking my servicing records advised me of some minor work that I should consider. The car was reaqdy as promised. Extemely pleased. Thanks, Josh. More

Had an exceptional experience purchasing my new Audi from Michael Walsh. He is the most knowledgeable salesmen you will find. He was able to provide me with a custom A3 that met all my needs. Mike worked har Michael Walsh. He is the most knowledgeable salesmen you will find. He was able to provide me with a custom A3 that met all my needs. Mike worked hard to get the car I wanted, going above and beyond all of my expectations. Without hesitation I would recommend Audi of Wynnewood and specifically Michael Walsh for the best Audi experience. More

Great experience as a first time Audi buyer!!!!! Laura Great experience as a first time Audi buyer!!!!! Laura was super friendly, as well as helpfull in answering all the questions about the different s Great experience as a first time Audi buyer!!!!! Laura was super friendly, as well as helpfull in answering all the questions about the different styles. Dealer is clean, with a nice showroom. Everyone was very professional, and willing to help even though I was already with an audi brand specialist. Needless to say, to complete my wonderful experience in the dealer, I am extremely happy with the car I bought. Definetely I can say that AUDI doesn't only succeed in the models of cars it produces, but it also succeeds in the quality of persons who work at their dealers!!!!! THANKS LAURA FOR ALL YOUR HELP!!!!!!!!! More

Everything about the sales process went extremely smoothly and it was the best offer from competiting dealerships and manufacturers that I investigated. No complaints whatsoever. smoothly and it was the best offer from competiting dealerships and manufacturers that I investigated. No complaints whatsoever. More