Audi Warrington

I love my new A3 Cabriolet! I've been looking for an A3 Cabriolet and I found it online at Audi Warrington. My salesperson was Ian Booth who has been awesome. Ian has been wonder I've been looking for an A3 Cabriolet and I found it online at Audi Warrington. My salesperson was Ian Booth who has been awesome. Ian has been wonderful at follow up and answering any questions that I have. I live a 110 miles away from the dealership but that did not deter me from coming down and buying this car from a d Warrington. Thanks again for a wonderful buying experience and the great follow up by Ian! More

Not good In April, I called them about a 2016 Certified Pre-Owned A6 2.0T they had on their website. I asked "are the brakes good?" Sales guy says -- "yeah In April, I called them about a 2016 Certified Pre-Owned A6 2.0T they had on their website. I asked "are the brakes good?" Sales guy says -- "yeah just took it out for a hard drive!! Brakes are great!" So I said "Great!! I'm flying up from NC to buy that car! Glad the brakes are great because several 2016s I've tried have really bad brakes!!" So - I fly up to that dealership and try the car. The brakes are absolutely awful. The rotors are obviously chewed up. Nausea hits me immediately upon slowing for 1st red light (well not really). But I have no plan B to get home. So am in a quandary. So - not happy I had flown up for a car that will definitely need new brakes. I still decided to buy the car... read on: 1: Once I got the car home, noticed MPG was absolutely awful. Looked at air filter - which is a CPO item. Guess what -- the air box was jam packed full of leaves. And maybe a varmint too. And the filter itself was ancient, and needed replacement ($55). The poor engine could not even breathe! I can tell U the name of the mechanic that signed off on the CPO items. There's no way that guy looked at the air filter. Wonder what else he forgot to look at.... 2: After I replaced the Air Filter (which was a CPO checkout item), my MPG was still bad (maybe just a bit better). So I went to clean Mass Air Flow Sensor. But guess what -- it had been removed!!! I don't have one!!! Audi Corporate says I SHOULD have one -- but Audi of Raleigh (my local dealer) has confirmed -- I don't have one!! My guess - the same classy mechanic @ Audi of Warrington that certified my Air Filter also just decided to remove my MAF - and did it in such a way as to not raise a Check Engine Light. 3: ** issue #3 has finally been resolved (5 weeks after I brought it to the dealer's attention). Am trying not to read to much into what happened here *** Ian knew i was not happy with the brakes - and offered me a $500 dealer discount. It was only then that i decided to go ahead and buy the car. Ian handed me off to Al to close the deal. Well - Al wrote up the deal WITHOUT the $500 discount. And stupid me, I didn't notice this until I reviewed the paperwork a few weeks later. No way would I have gone through with the deal without that discount. Well - the refund finally showed up in the mail on 6/15/2018; a full 5 weeks after I first raised a complaint about this. (And coincidentally, 4 days after I posted my initial review on the dealership..) In summary, I knew what i was getting into with the bad brakes (I had all the rotors and pads replaced as soon as i got the car home). The $500 discount that finally showed up yesterday helped me absorb that cost. I did like working with Ian. I believe the mechanic who signed off on the CPO items is not very good at his job (evidenced by the air box full of leaves, while he checked off on the air filter - which he obviously did not even look at). And I'm trying to escalate with Audi corporate to understand what happened to my Mass Air Flow sensor, because my MPG is still terrible. (19 MPG, including lots of highway miles.) I hope to get MAF re-installed, but am encountering some resistance @ my local dealer. I need to maintain a healthy, friendly relationship with local dealer, so am trying to escalate this MAF issue as gently as possible. Arguably, I should not have been sold a CPO A6 that is lacking the MAF sensor. I have no way of knowing whether Audi of Warrington was aware this car was getting poor MPG (and just opted to not disclose it). Oh well... 2 stars max for this dealership. Tom More

Q5 purchase Great experience. My salesperson ( Jackie) was great to deal with from her knowledge of the car to working with me to get a price I was comfortable w Great experience. My salesperson ( Jackie) was great to deal with from her knowledge of the car to working with me to get a price I was comfortable with for the SUV. More

Audi Q7- Pat I had the best experience at Audi of Warrington from the moment I walked into the building. Jackie made it very easy for me to want to purchase a car I had the best experience at Audi of Warrington from the moment I walked into the building. Jackie made it very easy for me to want to purchase a car from here as well as from her. Jackie’s laid back, knowledgeable and friendly personality was just what anyone needs when shopping for a car. She was definitely one of the main reasons I purchase the car that day. I can’t thank her or Audi of Warrington enough. More

Most efficient car shopping experience ever I was only starting to look for a S4 but I ended up purchasing it the same day I started looking! Jackie was amazing patient with me and stayed till c I was only starting to look for a S4 but I ended up purchasing it the same day I started looking! Jackie was amazing patient with me and stayed till closing to help me with my sale. She helped me reach a price range that was in my budget and obtain the car off my dreams. 5/5 I would recommend the dealership to anyone. More

A very pleasant car-buying experience Buying my new car at Audi Warrington exceeded my expectations for car-buying. Not only is the dealership itself clean and offers comfort & amenities Buying my new car at Audi Warrington exceeded my expectations for car-buying. Not only is the dealership itself clean and offers comfort & amenities for customers, but more importantly, the sales experience was fantastic. Jackie was there to welcome us right at the appointed time, she had the cars ready for a test-drive, she listened well to assess my needs and preferences, and gave good advice without seeming to push anything on me. Jackie also followed up a few days after to check in and make sure that everything was to my satisfaction and to answer any questions. Overall, the customer service was excellent and it left me with being completely satisfied, not just with the car, but with the experience as a whole. I highly recommend this dealership and I am certain I will go back for car service and purchases. More

Nice and smooth transaction This place was nice and clean and people there were very professional and prompt. Jackie was great helping with my purchase. I would recommend this pl This place was nice and clean and people there were very professional and prompt. Jackie was great helping with my purchase. I would recommend this place if your ever thinking about getting a new car. More

New car sale I have been going to this dealership since 2010 and have now had 2 cars from them. I had 3 months left on my lease and was able to do a pull-ahead. Ja I have been going to this dealership since 2010 and have now had 2 cars from them. I had 3 months left on my lease and was able to do a pull-ahead. Jackie was incredibly helpful and answered all my questions . The customer service is always amazing and the staff are friendly and welcoming. I would definitely recommend this dealership to a friend and will continue to get my car serviced there. More

Excellent Service We had an excellent service at Audi Warrington from Joel Casa. Would highly recommend here going here and buying. Fast, quickly, and easy process, tha We had an excellent service at Audi Warrington from Joel Casa. Would highly recommend here going here and buying. Fast, quickly, and easy process, thank you! More

Great Experience The sales associate Joel was welcoming knowledgeable and had our best interest in mind. It was a hassle free experience and we got our dream car. The sales associate Joel was welcoming knowledgeable and had our best interest in mind. It was a hassle free experience and we got our dream car. More