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Audi Stevens Creek
San Jose, CA
2,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,105 Reviews of Audi Stevens Creek
February 13, 2020
Dismissive and Condescending when buying a used non-Audi It was a fantastic deal on a used car I love and wanted. They knew it was an amazing deal and really wanted to move the car. I felt talked down to. De It was a fantastic deal on a used car I love and wanted. They knew it was an amazing deal and really wanted to move the car. I felt talked down to. Definitely like a 2nd class citizen. I could not drive it home the day I bought it, and when I tried to pick it up, I spoke with Emane on the phone and the first call he was pleasant, polite, and seemed helpful; however the second phone call - from his cell phone so it wasn't recorded - I felt dismissed, talked down to, and it came off a little aggressive. I decided to not purchase it after all, in that I did not drive it off of the lot and did not return to the dealership. I spoke with a manager, but even that made me feel unimportant. More
by usedcarbuyer
Verified CustomerEmployees Worked With
Emane Ferzghi, Bob Slocum
February 13, 2020
The team was professional, attentive to our needs and priorities and did there best to accommodate our needs with out applying uncomfortable pressure Will definitely recommend them to my friends priorities and did there best to accommodate our needs with out applying uncomfortable pressure Will definitely recommend them to my friends More
by Elki.carpel
Employees Worked With
Eric, Tenzin Soepa, Cassandra Crawford, Andrei Smith
February 13, 2020
Easiest car purchase ever! Alfredo was great. We called ahead about the car we were interested in, the car was ready for a test drive when we got there, and we were out the door with our new car in 2 hours ahead about the car we were interested in, the car was ready for a test drive when we got there, and we were out the door with our new car in 2 hours! I will recommend you guys to everyone! More
by TMARTIN912
Employees Worked With
Alfredo Velazquez, Rachel Fuentes
February 12, 2020
Long wait for finance but there was only one person. Fairly UNknowledgeable sales person about my vehicle but it wasn’t an Audi I purchased. Fairly UNknowledgeable sales person about my vehicle but it wasn’t an Audi I purchased. More
by BMATTESON
Employees Worked With
Dylan was helpful via text and phone, Alex Ewing, Rachel Fuentes
February 12, 2020
Professional and efficient execution as usual! Thanks for a great car. Way to under promise / over deliver too!! Andrei and Eric have found the magic formula to making it rain! for a great car. Way to under promise / over deliver too!! Andrei and Eric have found the magic formula to making it rain! More
by TONY_PANDJIRIS
Employees Worked With
Eric Leese, Tenzin Soepa, Rachel Fuentes, Andrei Smith
February 11, 2020
Very helpful honest and friendly.Like to take care of their customer to the fullest.Felt very comfortable when there.joe And Daiby were the best thanks guys their customer to the fullest.Felt very comfortable when there.joe And Daiby were the best thanks guys More
by RYANHITCH77
Employees Worked With
Joseph Quinonez, Wayne Wallace, Daiby Fuentes
February 09, 2020
By far the smoothest car buying process I’ve experienced! I wasn’t pressured at all, either to buy or add additional features once I decided on a car. The paperwork took less than 30 minutes! I wasn’t pressured at all, either to buy or add additional features once I decided on a car. The paperwork took less than 30 minutes! More
by DANIELLE47
Employees Worked With
Mark Schroeder, Wayne Wallace
February 09, 2020
Emane was fantastic, he was knowledgeable and professional. He set us at ease immediately, answered all our questions and left us leaving with a sense of security, knowing if we needed anything h professional. He set us at ease immediately, answered all our questions and left us leaving with a sense of security, knowing if we needed anything he would do his best to help. W. Wallace, was welcoming and efficient! Thank you More
by mdantonio47
Employees Worked With
Emane Ferzghi, Wayne Wallace
February 09, 2020
A+ People and A+ Cars Streamlined process. Good People with Good Humor. Tyler was and continues to be extremely helpful. He is very knowledgeable. Very smooth experienc Streamlined process. Good People with Good Humor. Tyler was and continues to be extremely helpful. He is very knowledgeable. Very smooth experience at Audi Steven's Creek!! More
by DRU
Employees Worked With
Tyler Turner, Jana Gaytan
February 07, 2020
Andrei Smith is a rock star! He gave me timely and accurate information. Made the process completely painless. A model for how transactions should be done accurate information. Made the process completely painless. A model for how transactions should be done More
by JWFOSTER
Employees Worked With
Tenzin Soepa, Jana Gaytan, Andrei Smith
