
Audi Stevens Creek
San Jose, CA
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2,101 Reviews of Audi Stevens Creek
I have had to visit this Dealership three times and will never go back! Once for my 99 GTI (used to be a VW dealer too) and they wanted to charge me for a break light that I wanted to replace under warranty never go back! Once for my 99 GTI (used to be a VW dealer too) and they wanted to charge me for a break light that I wanted to replace under warranty because I didn't make an appointment.<br><br>Second with my 2002 A4 1.8t, I had a stereo installed and afterwards I was receiving an airbag fault code. They refused to even look at my car for less than $250! xxx! <br><br>Third (same A4), I installed a Front Mount Intercooler, and after taking the bumper off I got an error code for the auto leveling headlights. They went on about doing bodywork or wondering if the vehicle was modified from stock. Basically if it wasn't totally OEM they wouldn't touch it, and if they did they would totally return it to OEM components and charge every last dime for it.<br><br>I took my vehicle to Carsen in Redwood City for both incidents regarding the A4 and they fixed the airbag faults (with out charge), and fixed the auto-leveling system (with out charge). I would definitely steer clear of Stevens Creek Audi, and do business with Carsen, it is well worth the extra drive!!<br> More