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Audi Stevens Creek

San Jose, CA

4.8
2,098 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,098 Reviews of Audi Stevens Creek

April 17, 2021

They were organized from start to finish and helped get me just what I wanted even when the car they had was sold out. The process was easy and I never felt pressured. Mariatu and Rachel were great More

by STEPHADROUNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Rachel Fuentes
Apr 19, 2021 -

Audi Stevens Creek responded

It sounds like you had a great experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Mariatu and Rachel; we will be sure to pass along your kind comments. We are glad to hear you never felt any pressure and you were able to leave in the vehicle you wanted. Please come back and see us at Audi Stevens Creek for any future automotive needs.

April 16, 2021

I love this dealership - from the sales staff to the service department. I love taking my car in just because it’s fun to hang out there! More

by LGARNETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody Root, Mark Schroeder
Apr 17, 2021 -

Audi Stevens Creek responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

April 16, 2021

The whole experience was fantastic! Trade in went smoothly, as did the purchase of my bee vehicle from Audi Steven’s Creek. Would absolutely recommend!! More

by RAOUL.MISRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody Root, Alfredo Velazquez, Wayne Wallace
Apr 17, 2021 -

Audi Stevens Creek responded

We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Audi Stevens Creek! Please don't hesitate to reach out to us if there's anything more we can do!

April 16, 2021

They were great to deal with from start to finish. Cassandra made everything easy and we would for sure use her again. You will be impressed. More

by LARRY97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Crawford
Apr 17, 2021 -

Audi Stevens Creek responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff has consistently provided you with a positive experience! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

April 16, 2021

It was a good experience with lots of scope for improvement. I had an appointment but upon arriving there was no one and I had to look fir someone. The process could be more informative, they shoul More

by KOOL.ZAHEER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Farhad, Hamid Shir
Apr 18, 2021 -

Audi Stevens Creek responded

Hello, I appreciate your feedback regarding your visit. Given the opportunity, I would like to speak with you about your sales experience. Please email me at Joseph.Quinonez@penskeautomotive.com. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

April 15, 2021

Steven's Creek Audi is a very pleasurable place to shop for a new/pre-owned Audi. Mark Schroeder was professional and very knowledgeable about the 2019 eTron i ended up purchasing. More

by scanditaly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Mark Schroeder
Apr 16, 2021 -

Audi Stevens Creek responded

Hi there, thanks for the wonderful feedback for Mark and our team! We're glad to hear you had a pleasurable experience with us. Let us know if there is anything else we can do for you. Congratulations on your new 2019 eTron!

April 15, 2021

Cassandra is excellent! We’ve pitched multiple cars with her help and we always leave the dealership very happy with the service and experience Cassandra provides! More

by SEMBRY1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wallace, Cassandra Crawford
Apr 16, 2021 -

Audi Stevens Creek responded

Thank you! We take our reviews seriously and are delighted to learn about your visit and that you drove away very happy. We are lucky to have Cassandra on our team and there to help with multiple cars! We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

April 15, 2021

Hamid and Zambia helped me a lot for lease condition settings that is for sure based on customer satisfaction mindset. I would recommend my friends to count on Audi as a potential dealer for next car s More

by Kaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim, Hamid Shir
Apr 16, 2021 -

Audi Stevens Creek responded

Kaz- Thank you so much for your review! We are glad we could make your car leasing experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience! We appreciate your recommendation, we love when we can help get someone into a beautiful Audi!

April 15, 2021

Hamid and Farhad excellent customer service.I will Hamid and Farhad excellent customer service. I will Recommend the Audi of Stevens Creek to all my friends and family great customer service experienc More

by mustafa shujayee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Farhad, Hamid Shir
Apr 16, 2021 -

Audi Stevens Creek responded

Mustafa, Thank you for your kind words. Our Team really tries to go above and beyond to make your visit with us professional and prompt. I am glad we were able to take care of your needs.

April 14, 2021

Mark was helpful and he gave me a great deal on the car. I really liked my test drive, and the whole process was smooth and easy. More

by MRUNGTA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schroeder
Apr 15, 2021 -

Audi Stevens Creek responded

Thank you! We take our reviews seriously and are delighted to learn about your visit and that you drove away with a great deal on your new car. Test drives are so important when choosing a new car! We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

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