Audi Stevens Creek
San Jose, CA
Filter Reviews by Keyword
By Type
2,098 Reviews of Audi Stevens Creek
The best customer service I’ve ever had in a dealership. Professional and everything done in a timely manner. He was kind and friendly to us. Professional and everything done in a timely manner. He was kind and friendly to us. More
Contacted Alfredo Velazquez per recommendation from friends. We are interested in a new Q5 and arranged test drive. Alfredo was professional, courteous and answered all our questions before and after t friends. We are interested in a new Q5 and arranged test drive. Alfredo was professional, courteous and answered all our questions before and after the test drive. Told us to take our time and we returned 30 minutes later - and he then showed us the various color combos in the lot that were available. No sales pressure just very open and honest with us. We left to test drive some of the competition but due to COVID related illness in the family we did not have a chance to follow up with Alfredo. We are still interested in new Q5 and will be contacting him shortly to continue. Highly recommend Alfredo at Stevens Creek Audi for a new or used Audi. Thank you More
I had a great experience working with Hamid Shir, from initial point of contact, test drive, all the way through the pricing and vehicle delivery. He was informative and communicative and made the transa initial point of contact, test drive, all the way through the pricing and vehicle delivery. He was informative and communicative and made the transaction one of the best car buying experiences I’ve had. Even during the most unpredictable car buying times, Hamid made the whole process straightforward and simple. More
The sales and finance staff that I worked with were very professional and very customer focused. Mariatu Kamara in particular is very impressive and attentive to making the sale seamless. professional and very customer focused. Mariatu Kamara in particular is very impressive and attentive to making the sale seamless. More
Purchased my leased vehicle with highly experienced sales team. Have worked with the dealership for over two decades, and is the go to for our entire family auto dealership needs. team. Have worked with the dealership for over two decades, and is the go to for our entire family auto dealership needs. More
I’d been looking to buy an A5 for well over a year. While Audi SC was the closest to me, it was not always my intent to go straight there, Looking for the best car choice to match my needs was. After having Audi SC was the closest to me, it was not always my intent to go straight there, Looking for the best car choice to match my needs was. After having had less than stellar interactions with other Audi dealers which prefer the “bait and switch” tactics to sales, I found the car I wanted at SC. Bob Slocum was a great person to work with. Straight forward and accommodating from the beginning, texting me about the transaction up to 11pm at night. And always with a sense of service to the customer. I am not just saying as a cliché, but I recommend Audi Steven’s Creek if you’re in the market for a new or used Audi. More
Great service, Mark was friendly and super helpful. Test drive process is easy and smooth. They also helped me took care of my old vehicle drive process is easy and smooth. They also helped me took care of my old vehicle More
Zabih was amazing throughout my experience. I reached out and was responded to promptly. This was my first time purchasing a car remotely so trust was the most important part of the process for me. Zabih han and was responded to promptly. This was my first time purchasing a car remotely so trust was the most important part of the process for me. Zabih handled some special circumstances on my end professionally and ensured the remote process was smooth and easy. He inspected the car before delivery and found a flaw that he wanted to rectify for me proactively. I was happy to postpone delivery a day or two to make sure everything was perfect. The A4 Prestige was in virtually perfect condition as promised. I let him know a key was missing (he ordered it immediately), the manual and wheel caps had not been delivered (he overnighted them.) I strongly recommend anyone looking for a car to contact Zabih. Best car purchase experience yet and all remotely done! I will definitely turn to Audi Steven Creek when I have my next car need. More
Dilon is super friendly. He knows how to get his customers hooked to Audi. I was at your dealer to look around and ending up with purchasing an Audi e_Tron. customers hooked to Audi. I was at your dealer to look around and ending up with purchasing an Audi e_Tron. More
Cassandra is the Best. This is my 3rd Audi. There was a time when I felt the service was going down not from Cassandra just in general. That seems not to be the case now. Glad they are back to what they us time when I felt the service was going down not from Cassandra just in general. That seems not to be the case now. Glad they are back to what they use to be. Love the Q3. Sure has improved a lot. Thank you, Jackie Jackson More