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Audi Stevens Creek

San Jose, CA

4.8
2,098 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,098 Reviews of Audi Stevens Creek

November 28, 2021

Calvin Chan is a professional Service Advisor. He is a credit to the dealership which provides prompt, efficient and courteous care for my Audi. It’s the best dealer experience I’ve had! This is my four More

by arthurdelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Chan—Service Advisor
Nov 29, 2021 -

Audi Stevens Creek responded

Arthur, thank you for sharing your wonderful review of us here at Audi Stevens Creek. We are so pleased to read that our Service Team took excellent care of you. We value your business.

November 23, 2021

Dismal service after a ;long history of services successfully completed at the scheduled intervals. Somethng, and perhpas numerous things, have apparently gone off the rails here - the service advis More

by AUDI OWNER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
perez
Dec 01, 2021 -

Audi Stevens Creek responded

Hi, I appreciate your feedback regarding your recent service experiences. Given the opportunity, I would like to speak with you about your visits. Please email me at Joseph.Quinonez@penskeautomotive.com. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

November 18, 2021

Outstanding customer service! Made the car buying process simple and stress-free! I highly recommend - 10 out of 10 More

by kstreetsv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Wallace, Hamid Shir
Nov 18, 2021 -

Audi Stevens Creek responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 11, 2021

Too many complications with my purchase... The staff went out off their way to ensure that the experience was seamless. Thank you More

by DearestUnInformed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao, Jimmy Shah, Wayne Wallace
Nov 12, 2021 -

Audi Stevens Creek responded

We are glad you enjoyed your visit! Thank you for taking the time to share your story with us at Audi Stevens Creek!

November 03, 2021

Excellent service by Dillon, very helpful throughout the process. Finance process took a fraction of the time compared to other dealerships More

by kv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fuentes, Dillon Christine
Nov 04, 2021 -

Audi Stevens Creek responded

Thank you so much for leaving a positive review for us at Audi Stevens Creek! We are so glad we could be of service to you!

November 02, 2021

We were in the market for a Mercedes but ultimately chose the Audi for a few reasons. First we believe the car was a better choice but our decision was made up by our salesman. Our salesman Sal was extremely More

by gregmaak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Velazquez, Rachel Fuentes
Nov 03, 2021 -

Audi Stevens Creek responded

Hi Greg, Thank you for your positive review. We are thrilled you had a professional, helpful and knowledgeable sales experience. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Audi Stevens Creek.

October 30, 2021

Surprisingly, the process was extremely fast. They purchased my car for the price that I wanted. There was no low baling. More

by j_barrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Velazquez, Rachel Fuentes
Oct 31, 2021 -

Audi Stevens Creek responded

Thanks for sharing the speedy experience you had. We're happy to have fulfilled your expectations at Audi Stevens Creek!

July 05, 2021

Got a new car there, sales are professional and price was great. More

by Ky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Jul 06, 2021 -

Audi Stevens Creek responded

Thank you for the 5-stars, Ky. Our team at Audi Stevens Creek is glad your experience was professional.

July 03, 2021

Dillon,Was very helpful in selling my a 2018 Audi S7. I Dillon, Was very helpful in selling my a 2018 Audi S7. I live in Las Vegas, NV and this car buying process was so easy. Dillon followed up and made More

by Uofakaffe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Farhad, Dillon Christine
Jul 05, 2021 -

Audi Stevens Creek responded

Thank you for the excellent review! We are glad to see that your experience at Audi Stevens Creek was such a smooth one. Congratulations on your new Audi S7; you are welcome back at any time.

July 02, 2021

Great service and zero pushy salesmen. From start to finish they were awesome. The reception area was clean & friendly and refreshments available. They checked the car thoroughly and gave updates to let More

by Pokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Shah, Wayne Wallace
Jul 04, 2021 -

Audi Stevens Creek responded

Hi Pokey, We appreciate your feedback. It makes us happy to hear that our team were awesome and provided you great service. Enjoy your purchase and know that at Audi Stevens Creek we are always here to assist you.

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