
Audi Stevens Creek
San Jose, CA
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2,104 Reviews of Audi Stevens Creek
Good service but miles posted online inconsistent Service would be excellent except for a major mix up regarding online posted car mileage was off by 10K from actual odometer reading. I didn’t realiz Service would be excellent except for a major mix up regarding online posted car mileage was off by 10K from actual odometer reading. I didn’t realize that until already doing purchasing paperwork. Over all satisfied with service and would recommend to friends if this issue is acknowledged and fixed. More
Audi A3 Service was awesome. Alex was very informative and responsive with follow-up questions. Very honest and up-front. Jana was very clear in with fin Service was awesome. Alex was very informative and responsive with follow-up questions. Very honest and up-front. Jana was very clear in with financing. She helped simplify things that were confusing. Very quick and easy process. More
Excellent Customer Service When I arrived at the Dealership to meet Cassandra, she was busy but Rose greeted me and let her know I was waiting. Cassandra immediately excused her When I arrived at the Dealership to meet Cassandra, she was busy but Rose greeted me and let her know I was waiting. Cassandra immediately excused herself from her customer and got someone to help me and let me test drive the car . They worked with me on the few things I asked and made my decision to buy the car an easy one. THANK YOU!! More
Excellent communication and service The team of Tenzin and Andrei (Sopadrei) we’re great to work with when buying my new Audi. They let me know if it’s pending arrival and worked with m The team of Tenzin and Andrei (Sopadrei) we’re great to work with when buying my new Audi. They let me know if it’s pending arrival and worked with me when I had a short time-line to pick it up. I’m sure I’ll work with this team again. Mike More
Very professional I released a Q5 yesterday with Casansra's help again. It's the best experience for leasing a car. Everythin was done in the most professional way. Tha I released a Q5 yesterday with Casansra's help again. It's the best experience for leasing a car. Everythin was done in the most professional way. Thank you Casandra. More
Excellent Experience Audi team very knowledgeable, professional and courteous. Answered all our questions and did a great job of explaining capabilities of the new vehicle Audi team very knowledgeable, professional and courteous. Answered all our questions and did a great job of explaining capabilities of the new vehicle. Appreciated not feeling highly pressured during the sales process. More
A little too busy with compromised customer experience It's a very busy dealer in a very busy Silicon Valley area. I feel that the dealer operates at reduced efficiency due to which the customer experience It's a very busy dealer in a very busy Silicon Valley area. I feel that the dealer operates at reduced efficiency due to which the customer experience is compromised. I'll give a few quick examples: 1. longer wait time for pretty much everything from finance service to accessary orders 2. under-maintained lounge compared to similar luxury brands 3. missing carpets/mats in a newly purchased car reflecting compromised quality control process in car purchasing experience 4. technician/assistant unfamiliar with car features during feature walkthrough. It almost felt like I was giving a walkthrough to the dealer staff... More
Excellent service, superb help with car selection, friendly I use Stevens Creek dealership for over a decade now. Just bought my fourth Audi from them. I enjoy friendly environment, professional help and “ no p I use Stevens Creek dealership for over a decade now. Just bought my fourth Audi from them. I enjoy friendly environment, professional help and “ no pressure” negotiation. I’m fully satisfied with my experience at Stevens Creek dealership. More
Audi Q7 First visit to the dealer and signed of deal in 2 hours from start to end with competitive price and well thoughtful response to all queries. Awesome First visit to the dealer and signed of deal in 2 hours from start to end with competitive price and well thoughtful response to all queries. Awesome experience, keep up the good work. Hopefully will get the same experience throughout my relationship with dealer in coming years. More
New car purchase Audi Stevens creek made it easy. The salespersons were welcoming and knowledgeable. They listened to my needs and made sure I got what I wanted. Audi Stevens creek made it easy. The salespersons were welcoming and knowledgeable. They listened to my needs and made sure I got what I wanted. More