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Audi Stevens Creek

San Jose, CA

4.7
2,105 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,105 Reviews of Audi Stevens Creek

August 12, 2022

This was my 6th car purchase in my lifetime and the best experience thanks to Rique Villa. He was attentive, genuine, and patient. I didn’t feel like a number or that he was in a rush to his next sale. Roy More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rique Villa
Aug 15, 2022 -

Audi Stevens Creek responded

Hi, Annie! Audi Stevens Creek sincerely appreciates the positive star rating and feedback you provided. Our dealership is very happy to learn you were well served throughout your visit with us. We look forward to serving you again in the future.

August 11, 2022

Straight forward process. It took less than 3 hours to bring my new Audi home. More

by Sarang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Aug 14, 2022 -

Audi Stevens Creek responded

Hi, welcome to the Audi Stevens Creek family. It was our Sales Team's pleasure to provide you with a straight-forward and quick process. Safe travels on the road with your new Audi.

August 03, 2022

I have been customer since 2007, I have almost always excellent experience with sales, service, and staff. They are frank and honest with their deals, nothing to hide. I am now owner of car no. 4; than More

by jmhoraze
Recommend Dealer
Yes
Employees Worked With
Rique Villa
Aug 04, 2022 -

Audi Stevens Creek responded

We are happy to know you keep returning to do business with us. We look forward to helping you with any future needs here at Audi Stevens Creek.

August 02, 2022

Had a great hassle-free experience buying my used car. Hamid was so kind and helpful, I recommend him to anyone going in to explore what’s available or ready to a purchase. More

by Elambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Aug 03, 2022 -

Audi Stevens Creek responded

Audi Stevens Creek appreciates the star rating and feedback regarding your recent sales experience. Your business is welcome back again at any time, Elambert.

July 29, 2022

Really efficient, the dealer works with me was super supportive and thoughtful. Definitely recommend to everyone! More

by Carolina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Shir
Jul 31, 2022 -

Audi Stevens Creek responded

We are proud to receive your perfect 5-Star rating, Carolina! Thank you for taking the time to leave Audi Stevens Creek such great feedback and recommendation.

July 29, 2022

Audi Stevens Creek attempted to up-sale for a repair cost of more than $17000 on my Q5. Misdiagnosed & recommended me to replace my engine long block while my car had burnt valve issue. DO NOT RECOMMEND de More

by w170lee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Burnham
Jul 30, 2022 -

Audi Stevens Creek responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service visit. Can you please email me with your preferred contact information? I appreciate your time. Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

Aug 04, 2022 -

w170lee responded

Thanks for reaching out to me in here in regard of this issue. I have emailed you with my phone contact. Please address this issue with your mechanic team. You have a failed mechanic team that tries to bring cost to Audi owners. I consider it a dishonest business practice.

July 28, 2022

My sales rep Sal was attentive and helpful every step of the way. Im going to use him again More

by michael_ceballos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Velazquez, Wayne Wallace, Cassandra Crawford
Jul 28, 2022 -

Audi Stevens Creek responded

Our Sales Team strives to provide attentive and helpful service to our customers. Audi Stevens Creek appreciates your business.

July 25, 2022

Friendly and helpful. Made me feel valued…like they wanted to earn my business. Worked with me to find a deal that worked For both parties. More

by PamMoulden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales assistant was awesome but I can’t remember his name ?, Rachel Fuentes, Hamid Shir
Jul 26, 2022 -

Audi Stevens Creek responded

Hello Pam, we are so glad to make you feel valued here at Audi Stevens Creek. Thank you so very much for the wonderful review and we hope to continue to serve you.

July 25, 2022

The process to purchase a vehicle was very efficient. The deal was very fair. I had to return a rental car, they met me there and drove me back to the dealership. Overall, a wonderful and efficient pr More

by rhubbard237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Root, Cassandra Crawford
Jul 26, 2022 -

Audi Stevens Creek responded

We are happy that our Sales Team provided you with a wonderful and efficient process. Thank you for doing business with us here at Audi Stevens Creek.

July 24, 2022

Amazing super friendly staff, got me in and out quickly. I would recommend this place to everyone. More

by Lunac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Crawford
Jul 25, 2022 -

Audi Stevens Creek responded

Thank you for taking the time to leave your much-appreciated five-star review for us. Audi Stevens Creek welcomes you back again at any time.

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