Audi Shrewsbury - Service Center

My first experience with an A5. In and out in 2 hours and a clean car returned. The staff was terrific and spent as much time necessary with me along with a bit of training on the In and out in 2 hours and a clean car returned. The staff was terrific and spent as much time necessary with me along with a bit of training on the many capabilities it posses. More

This has been my go to spot since having my car and they are hands down the best the service department goes above and beyond helping with servicing your car. They are very welcoming and super friendly! My are hands down the best the service department goes above and beyond helping with servicing your car. They are very welcoming and super friendly! My go too adviser Felisha is the best been working with her for couple years now and she always exceed my expectations very good communication and keeping me updated and breaking down and explaining everything that needs to be done with my car. As always they are the best and I will always recommend them and Felisha! More

Audi of Shrewsbury makes it easy to schedule service on their website. When at the dealership for service, I am kept updated on the progress of my vehicle with text messages, videos and recommended service their website. When at the dealership for service, I am kept updated on the progress of my vehicle with text messages, videos and recommended services where I can accept or decline. They wash my vehicle after the service is complete. More

Very professional and friendly service staff. We didn’t buy the car here but will definitely be back for all service work. We didn’t buy the car here but will definitely be back for all service work. More

Clear communication and great staff. Was in and out with updates along the way. 5 star Was in and out with updates along the way. 5 star More

Rebecca was a joy to work with as they navigated my car service, and I really appreciated her ability to have a loaner for me to use while they took the time needed to identify and address what needed to b service, and I really appreciated her ability to have a loaner for me to use while they took the time needed to identify and address what needed to be fixed. Not every dealership does. More

Dealer very attentive to needs of customer when service issues arise - provides loaner vehicle when given ample notice issues arise - provides loaner vehicle when given ample notice More

Excellent work they were fast prompt and accurate. Well done. Everything i had expected from them Well done. Everything i had expected from them More

Great experience! ! First of many visits! Advisor was amazing and very helpful to us.. Thx ! First of many visits! Advisor was amazing and very helpful to us.. Thx More

Timely and helpful…these are the words that first come to mind….the service department and people that work there are awesome! mind….the service department and people that work there are awesome! More