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Audi Shrewsbury - Service Center

Shrewsbury, MA

4.8
140 Reviews

140 Reviews of Audi Shrewsbury - Service Center

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December 06, 2024

We purchased the car 6 years ago, we are happy with the service from the dealer so far More

by ushatomli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Dec 06, 2024 -

Audi Shrewsbury responded

Thank you for your review. Please let us know how we can earn your 5 stars moving forward!

December 05, 2024

My service coordinator was awesome. Answered all my questions and communicated through texting which was very convenient. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Etri
Dec 05, 2024 -

Audi Shrewsbury responded

Emily, we're delighted to hear that your service coordinator made the experience convenient for you at Audi Shrewsbury. Thanks for sharing your positive feedback!

December 02, 2024

Great experience with Bobby for a battery replacement! He was very efficient and good customer service More

by Katherine M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Dec 03, 2024 -

Audi Shrewsbury responded

Katherine, we're delighted to hear that Bobby provided efficient service during your battery replacement at Audi Shrewsbury. Thanks for sharing your experience!

December 01, 2024

Dealing with Bobby in service was a great experience. Friendly and efficient. Can’t recommend him enough. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, service manager. 5 stars
Dec 03, 2024 -

Audi Shrewsbury responded

Marsha, we're delighted to hear that Bobby provided you with such a great experience at Audi Shrewsbury. Thank you for the recommendation!

November 30, 2024

I am bringing my both cars here for service. . Felisha is always very helpful. Cars are always serviced on time. More

by Amir.sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Shrewsbury responded

Amir, we're delighted to hear that Felisha and the Audi Shrewsbury team are taking great care of your cars. Thank you for trusting us with their service!

November 28, 2024

Rebecca was Excellent. Shrewsburry always Great.i have been going for a long time and always had a good experience. More

by patelvinod96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Etre
Dec 02, 2024 -

Audi Shrewsbury responded

Thank you for your continued trust in Audi Shrewsbury! We're delighted to hear that Rebecca and our team have consistently provided excellent service. We look forward to serving you again soon!

November 28, 2024

I’m pleased to get my car serviced at this dealership. Staffs are friendly and helpful!! More

by Sudhir903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Shrewsbury responded

We are glad to hear that our team provided excellent service. It is our pleasure to assist you here at Audi Shrewsbury.

November 20, 2024

Competent, customer-focused, clean. My car was serviced professionally; all requested services were performed. There was a timing hiccup, but they dealt with it at their expense, and co More

by jonathan.levy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Putignano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Strickland
Nov 20, 2024 -

Audi Shrewsbury responded

We're delighted to hear that our team at Audi Shrewsbury provided you with a professional and customer-focused service experience. We appreciate your understanding, and we're glad we could make it right for you. Thank you for choosing us!

November 20, 2024

Had my winter tires mounted, balanced and installed on my SQ5. Everything was smooth and efficient. More

by Ralph B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Beriau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Shrewsbury responded

Ralph, thank you for leaving Audi Shrewsbury a five-star review! It was a pleasure to get your vehicle ready for the winter months ahead. Safe travels!

November 18, 2024

Bobby was pleasant and informative and explained several options for the future . I have been a customer of Audi Shrewsbury for many years. More

by ddamore49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felisha Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Audi Shrewsbury responded

Thank you for your loyalty to Audi Shrewsbury! We're glad Bobby provided helpful insights and made your experience a positive one. We look forward to serving you again in the future!

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