Audi Porsche of Albuquerque
Albuquerque, NM
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33 Reviews of Audi Porsche of Albuquerque
We had an excellent buying experience with Audi Albuquerque. Salesperson David Sierra anticipated our needs and questions and he was never evasive or pushy like some dealerships. Delivery speciali Albuquerque. Salesperson David Sierra anticipated our needs and questions and he was never evasive or pushy like some dealerships. Delivery specialist Brandon Maese was very helpful and knowledgeable about explaining all of the Q5 tech features, of which there are many, especially with the infotainment system. My last Audi was from 2013, so I had a lot to learn. We’re very happy with our purchase and we feel like we got a great price after David informed us about the limited time $4,000 Audi incentive discount and the $1,000 Costco member discount that were available when we purchased the vehicle. More
I recently purchased my first, but most definitely not the last Audi from Audi of Albuquerque. Not only I am blown by the car and the beautiful state-of-the-art dealership I was also extremely pleased by the last Audi from Audi of Albuquerque. Not only I am blown by the car and the beautiful state-of-the-art dealership I was also extremely pleased by the sales experience with Dave Sierra and the Audi team. Also, huge kudos to Max Brutyn, their Delivery Specialist. He went above and beyond to demo and explain all the high tech and elegant features of our brand new Audi Q3. Thank you all. More
Nile Renecker is customer focused and goes out of his way to accommodate me ( I live in Taos) . I appreciate his problem solving professionalism to accommodate me ( I live in Taos) . I appreciate his problem solving professionalism More
I cannot speak highly enough of my experience with Audi Porsche of Albuquerque. From their outstanding service and parts department to their dedicated staff, every aspect of my interaction with this dealer Porsche of Albuquerque. From their outstanding service and parts department to their dedicated staff, every aspect of my interaction with this dealership has been top-notch. Nathan from the parts department deserves special recognition for going beyond the call of duty. When I needed special order parts for my Audi, he exhibited remarkable dedication and resourcefulness in locating and ordering the required components. His commitment to ensuring that my needs were met was truly impressive. Equally commendable is the service team, led by Fred, who showcased the epitome of professionalism and efficiency. I encountered a Bluetooth and navigation issue with my vehicle, and Fred and his team were quick to diagnose the problem and execute a solution. Their expertise and seamless handling of the situation were a testament to their commitment to customer satisfaction. What truly sets Audi Porsche of Albuquerque apart is their unwavering focus on customer care. The genuine interest they take in resolving issues, their attentive communication, and the overall sense of reliability are qualities that set them miles apart from other dealerships. In a world where exceptional customer service is increasingly rare, Audi Porsche of Albuquerque shines as a beacon of excellence. Their dedication to their clients, exemplified by the diligent efforts of Nathan, Fred, and the entire staff, has earned my respect and loyalty. I wholeheartedly recommend this dealership to anyone seeking a premium experience and expert assistance for their vehicles. More
Does not deliver on the Porsche experience! Not only did I purchase from the dealership, I custom ordered my vehicle, because they had an allotment for the vehicle I wanted to build. My local Not only did I purchase from the dealership, I custom ordered my vehicle, because they had an allotment for the vehicle I wanted to build. My local dealership did not. Nightmare, is the word that describes this experience. I escalated the issue to Porsche Corporate. The dealership left me no choice. The owner Tom would not even speak with me about the matter. I wonder if that would have been the case if a man had been his customer? HMM! Professional women, take your purchasing power elsewhere! Everyone, that loves the Porsche brand, purchase your Porsche elsewhere. Don’t take the risk with this dealership. You deserve so much better! All consumers do. I would not expect this level of incompetence and lack of integrity from any brand or dealership. Particularly when spending six figures on a car! Complete JOKE. The only thing left for me to do is to find a way to enjoy the vehicle, without reliving the issues arising from purchasing from this horrific dealership, Yes, the issues remain unresolved. Hopefully, Porsche corporate can influence the dealership to DO THE RIGHT THING….but should they have too, Tom? Did I mention they went through the motions of a vehicle reveal knowing the car was not in a condition to be delivered! Shocker! The salesman admitted he knew days before that it wasn’t in pristine delivery condition, but asked for the check anyway!!! Yes, this is a true story! WARNING: Beware of the sales staff, AND PURCHASE ELSEWHERE! You will be glad you did. Even if you have to purchase in CO or from Porsche El Paso, do it. I wish I could have ordered through Porsche El Paso. Had I known the experience of trusting Porsche ABQ would turn out like this, I would have settled for a car off the lot at Porsche El Paso. One STAR is too many. They deserve a big zero, but this site requires I give them at least one STAR. Consider this a zero STAR rating! Oh, and did I mention that John T asked me to give them all a good rating, adding how important it was to the sales team!!! Laughable! The guy couldn’t even figure out his printer issues to complete my cash sales transaction. I need to stop writing this review. It is triggering the PTSD they’ve caused me! I’m very fortunate to be able to purchase the vehicle I wanted. I recognize that. It’s too bad the quality of staff employed at this dealership does not match the Porsche brand. In the future I hope that vehicle orders and purchases like this can be completed directly with Porsche. There really is little need for the sales aspect of a dealership any longer. Porsche mechanical service, parts and expertise is appreciated. More
Although it took a little longer than anticipated (no ones fault) the service team at audi were amazing. I have nothing but nice things to say about the whole team. ones fault) the service team at audi were amazing. I have nothing but nice things to say about the whole team. More
Never bought a car from this company in the past. My wife and I were missing out the entire time. We have nothing negative to say. Amy (sales), Dana (finance), and Branden (Delivery) were awesome. We My wife and I were missing out the entire time. We have nothing negative to say. Amy (sales), Dana (finance), and Branden (Delivery) were awesome. We visited two other dealerships prior to going to the Mercedes Benz of ABQ and we essentially wasted our time. We walked away as though we joined a family, not just buying a car. All were very polite, friendly, extremely helpful, and followed-up on all the small things. Remember how doing good business used to be? This dealership made the entire car buying experience the best. More
I purchased my 2022 Macan from Porsche of Albuquerque. I had the pleasure to work with MK. He was extremely helpful, nice, and even followed up with me after my purchase. I will absolutely go back to MK f I had the pleasure to work with MK. He was extremely helpful, nice, and even followed up with me after my purchase. I will absolutely go back to MK for all of my Porsche needs! If you are in the market for a Porsche i highly recommend going to see MK! More
Although I've never bought a car directly from Audi Porsche of Albuquerque (I live in Connecticut) I did recently purchase a 2017 Porsche Cayman. The car was sold with a CarFax History Report, which ba Porsche of Albuquerque (I live in Connecticut) I did recently purchase a 2017 Porsche Cayman. The car was sold with a CarFax History Report, which basically tells you the car was serviced, but without detail of what was done. I reached out to A-P of A and the very next day the Service Advisor, Nile Reneker, emailed me the pdf file of everything that was done during 4 service visits. I've bought plenty of cars from dealerships that once your out the door, anything you need is like pulling teeth ! To treat me like a valued customer says something about Nile and Audi Porsche of Albuquerque! More