Audi Plano

Quick and Painless My wife stopped in on Fri and happen to catch a recent trade on a CPO Q5 that she wanted. She spoke to Joe Peer who was very kind to her and spent a My wife stopped in on Fri and happen to catch a recent trade on a CPO Q5 that she wanted. She spoke to Joe Peer who was very kind to her and spent a good amount of time showing her the vehicle and taking her on a test drive. I came in on a Sat morning to trade in our current vehicle and work out a deal for the Q5. The deal went quickly due to the no hassle price on the CPO car and really a fair offer on our trade. While waiting on some financing details they were nice enough to let me borrow a loaner to take to my appt for an hour and upon my return the deal was finalized quickly from that point. Finance guy was helpful and not pushy at all. I would recommend Joe to my mother if she was looking for car, heck of a nice guy. More

Satisfied customer I flew in from out of town and Joe Peer was willing to assist me the entire day. Very happy to have made the decision to work with Audi Plano and woul I flew in from out of town and Joe Peer was willing to assist me the entire day. Very happy to have made the decision to work with Audi Plano and would recommend to anyone interested in a new Audi More

Treat even used car customers like new car customers! I purchased a used Ford Expedition from Audi Plano. Joe Peer was my salesperson and treated me like one of his high-end Audi buying customers. The h I purchased a used Ford Expedition from Audi Plano. Joe Peer was my salesperson and treated me like one of his high-end Audi buying customers. The high-level service and care was 5-star. I will use Joe for my next vehicle. More

Love my new Audi This is my second Audi Purchase at Audi of Plano, first one was A6, Now bought the Q5, which I absolutely love. The initial experience walking into t This is my second Audi Purchase at Audi of Plano, first one was A6, Now bought the Q5, which I absolutely love. The initial experience walking into the dealership was awful as they were super busy and we waited around to get someone to assist. At some point one of the car sales man came to help us for 10 minutes and then disappeared on us without any notice (rude). Not he you expect when you are ready to spend 60k+ on a car and a loyal customer. Needless to say, Joe Peer finally appeared and he was amazing from the moment he attended us. He was very patient and knowledgeable. He provided great service from the moment he took over ; we were at the dealer 2 hours passed the closing time (8pm) on a Saturday and he sat there patiently working with us. This has been certainly one of the best car experiences we have ever had, all thanks to Joe Peer. He was so caring to the very last detail, when he presented me with the car keys to the bottles of water at each side of the car, small details that mean so much and truly show how caring he is. I hope Audi keeps him for a long time to come so that he can take care of us again when ready for a new Audi! More

Loving my new Q! I recently leased a brand new Q5 and I absolutely love it! Joe and Piotr did an amazing job getting us the car we really loved and making it a smooth I recently leased a brand new Q5 and I absolutely love it! Joe and Piotr did an amazing job getting us the car we really loved and making it a smooth process. Joe is really patient and took his time with me to make sure I understood how to operate my new car and how to use all of the features. They took great care of us! More

The best overall car buying service I just bought my third Audi and my second from Joe Peer. By far and away the best experience I have had in my 35 years of car buying experience. Joe I just bought my third Audi and my second from Joe Peer. By far and away the best experience I have had in my 35 years of car buying experience. Joe is such a pro and takes as much time as needed to make sure my wife and I are completely satisfied. No nonsense and straight shooter. My second purchase from Audi Plano. First class guy and a first class dealership! More

Recommending service /replacements not required I have owned Audi A4 for 12 years and got it serviced at Boardwalk Audi and the same advisors provided great service. Every time they suggested a big I have owned Audi A4 for 12 years and got it serviced at Boardwalk Audi and the same advisors provided great service. Every time they suggested a big repair I got a second opinion and it matched and I started trusting them.Then the mgmt changed I believe. In 2013 they suggested I sell my A4 for a new Audi and they will give Audi Loyalty discount. They suggested I go and sell it with Carmax for better price. I did that and came back the next week to buy a Q5 and guess what ?? They told me I can not get Audi Loyalty discount anymore since I don't own an Audi any longer. Another incident on my Q5 service ... I took my car for service last december ( Dec 2015 ) . They performed service and told me my brakes were OK. Around April 2016 my Q5 started giving brake noise. I took my Q5 for state inspection at Audi Plano and after getting it inspected they told me I need to replace all 4 brake pads for $1550 . I could not believe my brake pads were already gone. So I got my car back and checked with another Audi dealer for the price and I got the same $1500 quote but they mentioned that the odds of all 4 brakes needing replacement at the same time are very low. I did not want to drive far so I went back to Audi Plano mentally prepared to spend $1500 . I drove around 800 miles between those visits . Then I hear that since I did not replace the brakes when they suggested ( 800 miles back ) I need to replace my rotors as well and the total cost is now $2200. I realized something is very wrong and took my car back and drove to another Audi dealer . They looked at it for 90 minutes and came back and told me the brakes and rotors are both fine and they don't need replacement. In fact they told me the brake noise was related to recall on Q5 and fixed it for free . Now I am very disappointed with Audi Plano after being a loyal customer for 16 years. I feel they tried to cheat me and worst part is that it was with the same advisor I worked with for last 16 years. More

Do not stand behind product When you purchase a certified pre-owned Audi, you do not expect it to have a tire that has been patched four times. Dealer accepts no responsibility o When you purchase a certified pre-owned Audi, you do not expect it to have a tire that has been patched four times. Dealer accepts no responsibility or accountability. Love my Audi, hate the autonation dealerships and service centers. More

Joe Peer, Riley Walker & Peter Surma get thumbs up!!! Joe Peer and his sales manager, Riley Walker, made buying a new car easy and enjoyable. No nonsense and none of the old car sales tricks. Straight fo Joe Peer and his sales manager, Riley Walker, made buying a new car easy and enjoyable. No nonsense and none of the old car sales tricks. Straight forward and straight shooters. Also, since cars today are so complicated and technical, Joe is there to assist AFTER the sale (poor guy has to tell me 3 times before it sinks in). Peter Surma was our finance manager and he continued with the same great philosophy. No pressure to sell all the packages they have available (extended warranties, service plans, etc.). He just explains what you might be interested in and lets you decide. These guys will take care of you! More

Excellent Experience I had an excellent experience at Plano Audi. Joe Peer was not only very knowledgeable on all the features of the A6 that I eventually bought he also h I had an excellent experience at Plano Audi. Joe Peer was not only very knowledgeable on all the features of the A6 that I eventually bought he also helped me access information on vehicles I was considering at other dealerships. I would highly recommend both Audi Plano and Joe Peer. More