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Audi Plano
Plano, TX
2,157 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,157 reviews
September 05, 2026
BUYER BEWARE! !!! I'm a broker and work with hundreds of dealers a year. My customer had intended to buy a car here, it was a remote deal. We had everything agreed !!! I'm a broker and work with hundreds of dealers a year. My customer had intended to buy a car here, it was a remote deal. We had everything agreed upon. I asked to put a deposit on the car and was told they don't hold cars, totally fine. Send us the papers, we will sign. Cash deal, super easy. Then they said they had a customer that made an appointment to see the car and they were "holding" the car for that appointment. But they don't hold cars. They sold the car to that person. Do the math. It doesn't add up. The formula here is Autonation. It's their policy to not hold cars, so next time you want to have them hold a car, just make an appointment OR better yet, find one at one of the regional/locally owned dealerships. More
by ZenCarBuying
Employees Worked With
GM
September 05, 2026
On first impression, no. My final service person M. Holmes, was great and very professional. Customer service all depends on your agent. Maxwell did a stellar job attending My final service person M. Holmes, was great and very professional. Customer service all depends on your agent. Maxwell did a stellar job attending to my concerns and getting my car back within reasonable time. More
by Reviewed
Employees Worked With
M Holmes. Great job!
September 02, 2026
Audi Plano made my experience easy and they offered me a great car for a fair price. Tracy Crawford was a joy to work with! He came in on his day off to meet with me and finish the deal. Thank you Tracy! great car for a fair price. Tracy Crawford was a joy to work with! He came in on his day off to meet with me and finish the deal. Thank you Tracy! More
by Robin McDonald
Employees Worked With
Tracy Crawled
September 01, 2026
I was in a negative equity situation after NOT purchasing my last vehicle at Audi Plano (as I had the 2 prior to that). I was looking for a lease to help out. At first, it didn't look promising, but my file my last vehicle at Audi Plano (as I had the 2 prior to that). I was looking for a lease to help out. At first, it didn't look promising, but my file must have made it across Ricky Abram's desk, and he reached out as the salesperson (now Director) whom I previously worked with. He ran numbers, found me a great deal, and I was sold the same day (within 2 hours)... Ben Chen and Harman Hamad were also instrumental in assisting with the deal. I was not oversold and purchased only what I needed with clear expectations and honest feedback. Highly, highly recommend. Lesson learned my friends! Go check them out! More
by Kristine Green
Employees Worked With
Ricky Abram, Ben Chen, Harman Hamad
August 30, 2026
Sonja was very knowledgeable and helpful when I purchased my new Audi. I needed a car that would fit my particular requirements and she was very patient as I test drove several different models. Due to Sonja my new Audi. I needed a car that would fit my particular requirements and she was very patient as I test drove several different models. Due to Sonja’s advice I feel I purchased the perfect car for me! More
by marimen64
Employees Worked With
Sonja Denholm
August 27, 2026
My Audi recently required service. My advisor/customer service person was Mackenzie. Mackenzie immediately reserved a rental car and a date/time for repair. She was courteous and p My advisor/customer service person was Mackenzie. Mackenzie immediately reserved a rental car and a date/time for repair. She was courteous and professional and kept me advised of repair status. My vehicle was repaired in a timely manor. I give Mackenzie and the service department five stars for sure! As the “face” of Audi Meghan was exceptional. More
by smturner52
Employees Worked With
Mackenzie
August 27, 2026
My Audi needed repair and Mackenzie was my shop advisor. Mackenzie was professional and courteous. She established a day and time as well as reserved a loaner car. Mackenzie kept me advised regarding th Mackenzie was professional and courteous. She established a day and time as well as reserved a loaner car. Mackenzie kept me advised regarding the repair status. The shop provided a video of the repairs after completion which was a great direct of information. More
by smturner52
Employees Worked With
Mackenzie
