Audi Plano

It was one of the worst customer service I have ever experienced at a dealership. experienced at a dealership. More

My husband and I had a FABULOUS experience with Gino and Michael! Gino was quick to communicate and help me find a wonderful car. The original car I was going to look at was sold, so he was quick to find so Michael! Gino was quick to communicate and help me find a wonderful car. The original car I was going to look at was sold, so he was quick to find something else that was relatively close to our price range AND meet every need I would have for my long daily commutes. Michael was just a peach to work with and helped us tremendously on the financial side. He was patient, understanding, kind, and hilarious. We loved getting to know him and talking through any challenges we could foresee. Just an unbelievable location and team with ZERO pressure and stress. Class acts! It's our second car we've bought this year through AutoNation and we can't recommend them highly enough! More

Eva was so helpful and kind. I purchased a car from Carvana and the entire process was absolutely horrible. I took it to Audi Plano assuming the noise I heard was the brakes and I purchased a car from Carvana and the entire process was absolutely horrible. I took it to Audi Plano assuming the noise I heard was the brakes and they did an inspection that showed the car was literally falling apart. Eva helped me every step of the way and made sure I was informed through the entire process. She handled the warranty folks and just stood by my side! More

Jorge was amazing! He went above and beyond to help me. Corbin was as my service advisor for many years. I was sadden to hear of his departure. I now have new hope and He went above and beyond to help me. Corbin was as my service advisor for many years. I was sadden to hear of his departure. I now have new hope and happy that I have found Jorge. He will now be my service advisor from now on More

Gino was our salesperson, he was awesome, very patient and courteous, worked with our needs. I would really recommend him if you are at Audi Plano. and courteous, worked with our needs. I would really recommend him if you are at Audi Plano. More

I recently had the pleasure of purchasing a vehicle from Audi Plano, and my experience was truly outstanding, all thanks to the remarkable assistance provided by Tracy Crawford. From the moment I stepped in Audi Plano, and my experience was truly outstanding, all thanks to the remarkable assistance provided by Tracy Crawford. From the moment I stepped into the dealership to the moment I drove off the lot in my new car, Tracy went above and beyond to ensure that my needs were met with professionalism, knowledge, and genuine care. One of the most impressive aspects of working with him was his deep understanding of the vehicles he was selling. He is incredibly knowledgeable about the features, specifications, performance, and safety of the vehicles I looked at. He took the time to listen to my preferences and his expertise instilled confidence in me throughout the purchasing process, and I never felt pressured or rushed into making a decision. Ricky Reed, assisted with the financing to ensure we had a payment I was comfortable with. In addition, to Tracy and Ricky’s expertise, they exhibited exceptional customer service skills. Both were attentive, friendly, and patient, always taking the time to answer my questions and address any concerns I had. Their willingness to go the extra mile to ensure my complete satisfaction was truly remarkable, and it made the car-buying experience not only stress-free but enjoyable as well. Furthermore, they demonstrated a high level of professionalism and integrity in their interactions with me. They were transparent about pricing, financing options, and any additional fees, ensuring that I had all the information I needed to make informed decisions. Their honesty and integrity were greatly appreciated and made me feel valued as a customer. Overall, my experience working with Tracy and Ricky was nothing short of exceptional. I would highly recommend them to anyone in the market for a new vehicle. Thank you, Tracy and Ricky, for making my first Audi-buying experience truly unforgettable. More