Audi Plano

Everyone is very nice and keeps you updated on the process the whole time. Love the videos! process the whole time. Love the videos! More

I have been using Audi Plano for several years. I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and h I have worked with Bryan Cabrera for my repairs. He always makes an effort to get me a loaner car. He keeps me informed of the status of my car and has worked with my extended warranty company to facilitate coverage other repairs were applicable. The tech will produce a short video detailing issues that warrant repair. The dealership is always clean and has free coffee and drinks and snacks for the customers if they are waiting. The waiting lobby area is spacious. More

Have had a fantastic overall experience with the Team from Audi Plano. While searching for cars online to see what pre-owned inventory they had available, I found a car that I was interested in getting s from Audi Plano. While searching for cars online to see what pre-owned inventory they had available, I found a car that I was interested in getting some more information about. I scheduled a test drive online and the communication was just right in preparation for the test drive and dealer visit. Was greeted immediately and connected with my salesperson. We took a ride to the lot close by where the car was located and took it out for a drive. The salesperson did a great job walking me through the features, functions and information about the car. After the test drive, we went back to talk numbers. We were able to come a fair price quickly and the process for my trade was easy as well. It's my first Audi and I'm looking forward to working with the team here for years to come. More

Very clean and customer service was great from beginning to end. Overall, very good experience. to end. Overall, very good experience. More

Very clean, organized,helpful and thoughtful. . might need better area for customers to park and visit . might need better area for customers to park and visit More

Top notch dealership who stands by their product and guarantee for pre-owned. I’ll be back! guarantee for pre-owned. I’ll be back! More

We had a great experience with Audi of Plano. Sonja and Marcio were both great to work with, and we were pleasantly surprised we didn’t have to go with a lesser manufacturer to get the deal we we Sonja and Marcio were both great to work with, and we were pleasantly surprised we didn’t have to go with a lesser manufacturer to get the deal we were looking for. Super happy with the new vehicle, and will be back the next time we’re in the market! Thanks so much! More

Service completed, although extra day required. Car was cleaned very nicely after service. Service manager was very professional. Car was cleaned very nicely after service. Service manager was very professional. More

It was joy working with Adrian Podea made our experience memorable! He made us feel special in making sure we got the deal done. We love our Q8 because of Adrian. Thank you again, Adrian! memorable! He made us feel special in making sure we got the deal done. We love our Q8 because of Adrian. Thank you again, Adrian! More

It was one of the worst customer service I have ever experienced at a dealership. experienced at a dealership. More