Audi Plano

Great experience buying my first car! I recently bought my first car from Audi Plano and it was a great experience. Joe was friendly, informative, and professional. He made the process so I recently bought my first car from Audi Plano and it was a great experience. Joe was friendly, informative, and professional. He made the process so easy from start to finish. AutoNation stood by their price which was the best I've found after looking for months. I really appreciate Joe's help in everything! More

Great experience leasing a Q5 2018 Joe Peer made it very easy and provided an Outstanding experience of leasing a new vehicle, taking the time to listen to my needs as a customer and ex Joe Peer made it very easy and provided an Outstanding experience of leasing a new vehicle, taking the time to listen to my needs as a customer and explaining all my options in easy to understand language. Thanks Joe More

Excellent experience. Audi Plano was very upfront and complete in their proposal to deal with me on the car. There were no surprises with the dealership of the car. I wo Audi Plano was very upfront and complete in their proposal to deal with me on the car. There were no surprises with the dealership of the car. I would be happy to deal with them again or recommend them to others. Great job!! More

Great Experience! Great customer service and the process was painless! Everyone was so nice and we didn't feel rushed even though we test drove 3 different cars. Will Great customer service and the process was painless! Everyone was so nice and we didn't feel rushed even though we test drove 3 different cars. Will be purchasing from them again! More

A4 lease I worked with JB last year when I needed a car, and ended up leasing a 2016 A4 at the Audi Plano dealership. I worked with JB again this year to switc I worked with JB last year when I needed a car, and ended up leasing a 2016 A4 at the Audi Plano dealership. I worked with JB again this year to switch to a 2017 A4 which met my needs better. JB worked closely with me and my husband, and even stayed after hours to answer our concerns. I recommend working with him. More

Purchase New 2017 Q7 I inquired to find a new Q7 through dealer's website. (I live in a distant city from Plano and my local Audi dealer was unable to find the car I wante I inquired to find a new Q7 through dealer's website. (I live in a distant city from Plano and my local Audi dealer was unable to find the car I wanted in my time frame.) The sales rep, Joe Peer, contacted me very quickly and after a couple email exchanges contacted me by phone to discuss my needs. Within a few days he had found a Q7 meeting my specs and we quickly finalized the deal and arranged for my pickup. Joe was totally transparent in his dealings and was well prepared with a personalized delivery meeting. His follow up after the pick up was excellent. If you have opportunity to work with Audi Plano ask for Joe Peer. You won't be disappointed. More

Advertised 1 price given another I inquired about an MDX at 40,997. Got a response and all was well. All the sudden there was a "mistake made" and the car price was raised to 44995. A I inquired about an MDX at 40,997. Got a response and all was well. All the sudden there was a "mistake made" and the car price was raised to 44995. Autonation audi plano does not stand by their advertised prices. Bait you with one price, switch it to another. More

HANDS DOWN WORST BUYING EXPERIENCE Leased a 2016 TTS from this dealership in December 2016 after a whirlwind of issues just getting the deal papered. I was informed that the car had hai Leased a 2016 TTS from this dealership in December 2016 after a whirlwind of issues just getting the deal papered. I was informed that the car had hail damage but had since been repaired and that there was an open recall on the vehicle that needed to be taken care of before I could pick it up and that it would take about 10 days to finish making my delivery date December 18th. A few days before the delivery date I got a call from the dealership saying that the part they were replacing broke while they were installing it thus pushing the delivery date back further! Finally on December 23rd I drove from Kanas City to Plano to pick up the TTS. The morning i was supposed to be picking my car up from Audi Plano I got yet another call informing me that while replacing the part that they broke they also broke the back up camera and the driver side seat controls. They got the driver seat "fixed" before I got there to pick it up. Showed up signed my paperwork and left. When I got back to Kansas City I took the TTS to the car wash and thats when i realized the there were dents on the roof, swirls ALL OVER the paint (which on a black car sticks out like a sore thumb) there were chips on the black wheels and deep scratches in various places on the body of the car. I took my car to Molle Audi here in Kansas City to have the driver seat fixed and the black wheels refinished thats when i found out the wheels were painted by Audi Plano and that my warranty on them was VOID!!! Not to mention after fixing the seat they went ahead and did an estimate to fix the wheels and the swirls and scratches in the paint coming to roughly about $19,000.00 in damages between the paint the wheels they also found water damage in the head rests of the back seat rust and corrosion on both seat motors and the drive shaft was rusted! I emailed my sales person, the finance manger i dealt with and the GM and NOT ONE of them responded. So here I am 6 months after buying this car and still don't have the proper paperwork to register my car! I will NEVER buy another vehicle from Audi Plano or any other AutoNation dealer. More

A4 Purchase Audi Plano Joe was awesome helped me lease a 2017 Audi A4. Service was great and fast. Help me get to a comfortable price. Thank you! Best Dealership Joe was awesome helped me lease a 2017 Audi A4. Service was great and fast. Help me get to a comfortable price. Thank you! Best Dealership More

Great Experience Overall great experience with the purchase of my new Audi Q5! Charles Lorenz was patient, friendly and very helpful with my decision making of my new Overall great experience with the purchase of my new Audi Q5! Charles Lorenz was patient, friendly and very helpful with my decision making of my new vehicle. I appreciate the time, and knowledge that Charles gave me during my visit. Thank you for reminding me that buying a new vehicle can be fun! More