Audi Plano

If I could give Steven Massey 10 stars, I would! He was fantastic from the second we stepped into the dealership until weeks after we purchased our new Q7. He was knowledgeable, courteous, and attentive. I fantastic from the second we stepped into the dealership until weeks after we purchased our new Q7. He was knowledgeable, courteous, and attentive. I wouldnt hesitate to recommend Steven to anyone looking for a seamless car buying experience. You will not be disappointed! More

Steven was very helpful and friendly from the get-go. He’s definitely a go getter and is an amazing salesman. He also made us comfortable and even offered to buy our food! He made the transition to the n He’s definitely a go getter and is an amazing salesman. He also made us comfortable and even offered to buy our food! He made the transition to the new car nice and easy. Great job! More

We had a great experience at Audi Plano . We did not plan to buy a car that day initially but after visiting Audi Plano and meeting Mike things changed . He is a very energetic and a nice human being , made to buy a car that day initially but after visiting Audi Plano and meeting Mike things changed . He is a very energetic and a nice human being , made us feel very comfortable all through the process and helped find the right car for us . He is always forthcoming and offering assistance and help even after the car purchase . we highly recommend Mike if you are planning to buy an Audi in DFW area . He is the go to guy . Thank you Mike and thank you Audi Plano . More

Yomi Bokini, the first salesman I've ever had pleasure doing business with. NO hard sell tactics, no talking about how I was going to pay for the vehicle, no asking about monthly payments. He seem more in doing business with. NO hard sell tactics, no talking about how I was going to pay for the vehicle, no asking about monthly payments. He seem more interested in if I liked the vehicle during my test drive. He didn't babble on needlessly about all the features of the car. He told it to us straight, whenever we had questions and if he didn't know the answer, he would go and find out right then and there. Finance manager was pleasant as well, sure he tried to get us to to buy warranties and the like, but I kindly told him no thank you on all added items. Thats his job, to try and get the customer to buy add ons. When we told him no , he didn't take it personally or try to pressure us to buy.A week after the sale, still treat you like your a person and not just sale. Can't say enough good things about this dealership. Even gave us a free window tint, after buying the car More

They wanted 1000 dollars for a licence plate installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. installation. I talked to the manager and he was telling me that this is an ok price. Went to an Audi dealer nearby and they did it for FREE. More

Hunter. Hunter. Hunter. This gentleman is amazing. Every time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Aud time I need service done on my S5 he has taking great care of me. I had a issue where I had to go get emergency service done on my car at another Audi location. Called Hunter (Service Manager) he put me in a car and assisted the other Audi location with my car. Not only does Hunter make you feel important he takes care of you like family. Hunter if you get to see this you made sure this Veteran (Army) will be a lifetime customer. Also there is a gentleman that handles finance sad I can't remember his name at the time. He has a love for Peru like I do. Everytime he always check to make sure I am taking care of also. More

Warranty repairs ...or not On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best On Sunday traveling I started my trusty Audi and was greeted with a Check Engine and glow plug light. This concerned me so much that I thought it best to go to the nearest dealership. Sadly I chose this place. After a normal check in, the service stopped. I was notified that my previous warranty repair was broken and surely the other dealer must have done shoddy work. Six months ago and 10k miles ago. After refusing to warranty by the service manager I was sent on my way. I will have the warranty repair done at my normal dealership tomorrow with the same standard of service I have always enjoyed. I will not ever return to or do business with this dealership nor recommend to anyone as the value of that 5 to 6 hundred dollar part was far more important to them than my health or satisfaction. More

From beginning to end From the initial online inquiry, to the follow up phone call, to the in person experience - Mike was STELLAR! Mike didn't lie to me, didn't waste my t From the initial online inquiry, to the follow up phone call, to the in person experience - Mike was STELLAR! Mike didn't lie to me, didn't waste my time, and ultimately got me in the car I wanted at the payment I wanted. More