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Audi Plano

Plano, TX

4.7
2,008 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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5930 West Plano Pkwy

Plano, TX

75093

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Showing 2,008 reviews

May 15, 2023

Ven, is a real asset to the dealership, this guy went the extra mile for me going over and beyond to get me out of there. I wish i could say that about the sister dealership where i bought the Q5. If you buy More

by NW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ven
May 18, 2023 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

May 13, 2023

I always have a good experience with Audi Plano. They look out for my best interest and have good communication. They are quick, thorough, and reliable. More

by kjohnson2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benjamin
May 16, 2023 -

Audi Plano responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Every time I come in here theres some sort of issue where I need to spend more and more money. I’m in the industry so I understand cars require a bunch of money (especially an Audi). But they hit you will al More

by Ben Martinez
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No
Employees Worked With
James Benjamin
May 15, 2023 -

Audi Plano responded

Hi Ben, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 249-0905 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 11, 2023

I recently purchased a vehicle from Audi Plano, and I have to say that my experience was nothing short of amazing. From the moment I walked through the door, the staff treated me with the utmost care and More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Crawford
May 13, 2023 -

Audi Plano responded

Hi Cynthia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Great people and great service. They did a good job and completed it in a timely manner. James was awesome! More

by Naveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Merriman
May 12, 2023 -

Audi Plano responded

Hi Naveen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 05, 2023

Audi of Plano has got to be the best dealership I've ever purchased a vehicle from! James and Ricky were both low stress, very accommodating and just flat out nice. The no haggle makes the environment comp More

by scott
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
James and Ricky, James Benjamin
May 08, 2023 -

Audi Plano responded

Hello Scott, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

Service manager was great very responsive and helpful. Was disappointed to see that my car hadn’t been washed, vacuumed, or detailed when I got it back despite having it for almost a week and me specific More

by catherine.reynolds77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 07, 2023 -

Audi Plano responded

Hi Catherine, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 249-0905. We hope to hear from you.

May 04, 2023

Tracy Valentino - the salesman - made the difference on the decision. His support and attention were amazing. More

by raphaelah.guerreiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Benjamin
May 08, 2023 -

Audi Plano responded

We appreciate you taking the time to leave us a response, Raphaelah! We hope to see you soon!

May 02, 2023

Bit of a rough start to negotiations, we agreed on a price/payments over email only to show-up at the dealership to have everything changed up on me. After leaving very upset over the miss handling of t More

by Evaldezq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna hicks
May 05, 2023 -

Audi Plano responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.

May 02, 2023

I had an excellent experience at Audi Plano! From the start there was absolutely no pushiness or pressure. I ultimately purchased a Q7, my first Audi, and could not be happier with the decision More

by BKR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
May 05, 2023 -

Audi Plano responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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