Audi Plano

I recently purchased a vehicle from Audi Plano, and I have to say that my experience was nothing short of amazing. From the moment I walked through the door, the staff treated me with the utmost care and have to say that my experience was nothing short of amazing. From the moment I walked through the door, the staff treated me with the utmost care and attention. The General Manager, Neil, was incredibly helpful in passing me on Tracy, the salesman, and Ricky, the financial guy, who made the purchasing process a breeze. They both took the time to understand my needs and preferences and were patient and informative throughout the entire process. The manager Marcio also played a pivotal role in ensuring that I was completely satisfied with my purchase. He went above and beyond to answer all my questions and address my concerns. In addition, with technology, Hunter was incredibly knowledgeable and helped me navigate all the features of my new vehicle. He was patient and took the time to ensure that I understood how everything worked. Even the other salesmen working on my deal were friendly and welcoming, creating an overall atmosphere of warmth and hospitality. Overall, I couldn't be happier with my experience at Audi Plano. The team there truly went above and beyond to make my purchase a seamless and enjoyable experience. I highly recommend Audi Plano and its amazing team to anyone in the market for a new vehicle. More

Great people and great service. They did a good job and completed it in a timely manner. James was awesome! They did a good job and completed it in a timely manner. James was awesome! More

Audi of Plano has got to be the best dealership I've ever purchased a vehicle from! James and Ricky were both low stress, very accommodating and just flat out nice. The no haggle makes the environment comp purchased a vehicle from! James and Ricky were both low stress, very accommodating and just flat out nice. The no haggle makes the environment completely stress free and you can focus more on the vehicle you want versus the back and forth about price. I would highly recommend any autonation dealership and really the audi of plano specifically! Thank you so much for great customer service and friendship. Many thanks, The Sparks family More

Service manager was great very responsive and helpful. Was disappointed to see that my car hadn’t been washed, vacuumed, or detailed when I got it back despite having it for almost a week and me specific Was disappointed to see that my car hadn’t been washed, vacuumed, or detailed when I got it back despite having it for almost a week and me specifically requesting that it was washed/vacuumed. More

Tracy Valentino - the salesman - made the difference on the decision. His support and attention were amazing. the decision. His support and attention were amazing. More

Bit of a rough start to negotiations, we agreed on a price/payments over email only to show-up at the dealership to have everything changed up on me. After leaving very upset over the miss handling of t price/payments over email only to show-up at the dealership to have everything changed up on me. After leaving very upset over the miss handling of the situation, I was asked to come back and promised that my original agreements would be honored. Hence, in the end they came through and I left happy on my 2nd visit. More

I had an excellent experience at Audi Plano! From the start there was absolutely no pushiness or pressure. I ultimately purchased a Q7, my first Audi, and could not be happier with the decision From the start there was absolutely no pushiness or pressure. I ultimately purchased a Q7, my first Audi, and could not be happier with the decision and the vehicle. After purchase I took the Q7 back to the Audi service department for them to powder dip the rims a gloss black. The wheels look amazing and were done within 24 hours at an impressive price. Very happy we chose to buy from here! More

Austin was terrific, patient, knowledgable and uber professional. I would highly recommend them in the future! professional. I would highly recommend them in the future! More

James was a true professional and strong communicator. The maintenance needed was handled well and the drop-off and pick-up handled expediently. It was a quality experience. The maintenance needed was handled well and the drop-off and pick-up handled expediently. It was a quality experience. More

I absolutely love my 2020 Audi S6! Wonderful staff, very professional. Kept me updated the progress while my car was being serviced. Wonderful staff, very professional. Kept me updated the progress while my car was being serviced. More