Audi Plano

Chris Garcia with the Sales Department at Boardwalk Audi, Plano is to be applauded for his professional attitude. From the time I entered the dealership, purchasing an Audi was a calm and pleasing experienc Plano is to be applauded for his professional attitude. From the time I entered the dealership, purchasing an Audi was a calm and pleasing experience, beginning to end. If you are looking for all the assistance you require when making your decision on an Audi (without any pressure whatsoever) then you would be smart to contact Chris at Boardwalk Audi. I had visited other brand dealerships in my quest for my next driving experience. Their “sales-at-all-cost” attitude was not what I received from Chris. I did receive an offer from the dealership where I had purchased my last car. After I had notified them that I had made my Audi decision, the continued hard sell and additional phone contact is not what I expected from that dealer as well as others, especially those offering comparable autos, some at a higher cost. I went back to Boardwalk and purchased my Audi. I want to mention that this was my second purchase from them. I have now another Audi based on the performance and handling of the brand and the professional attitude of Chris Garcia. I look forward to the same great experiences I have previously enjoyed. It was a pleasure. – Thank you Chris More

Daniel was a great salesman. I am a car guy and he was extremely well versed in the details of the Audi. I would highly recommend him to anyone as a very good sales person. I would also like to commend extremely well versed in the details of the Audi. I would highly recommend him to anyone as a very good sales person. I would also like to commend Jose Herrera as your sales manager. He helped the sale come together and I would also highly recommed his abilities. I have been to many dealerships and Boardwalk gets a gold star. They also made the sale!!!! More

Working with Boardwalk Audi and Corey Small was outstanding from the initial contact, through the test drive, negotiations (quick & painless), and vehicle delivery. But, it didn't end there. The de outstanding from the initial contact, through the test drive, negotiations (quick & painless), and vehicle delivery. But, it didn't end there. The dealership does an excellent job in taking care of their clients after the sale. Everyone is extremely professional, and I am VERY pleased with every interaction I have whether it is with a porter, receptionist, service advisor, parts department, etc. Plus, Corey always has time to spend a few minutes visiting with me when I have my car in for service, or to be washed. I have purchased and leased several cars, and there are few dealerships that are even in the same "ballpark" as Boardwalk.Not to mention, I have a fantastic car - Audi A4 Avant - which I love. Thanks to Corey, and Boardwalk, we are an Audi family. Looking to get a second one in the very near future. More

The total buying experience was a pleasure! My wife and I both got new Audi's! There was no pressure but very attenive to our questions. We are treated like old friends every time we are there. We stop in of both got new Audi's! There was no pressure but very attenive to our questions. We are treated like old friends every time we are there. We stop in often just to say hello.We would recommend Kors, Michael&Bruce to our friends. More

What a joke! I can't believe these guys are even still in business! Run... As far away from this place as you can. Want an Audi? Drive further away to another dealership. It'll be the best move you've ever m business! Run... As far away from this place as you can. Want an Audi? Drive further away to another dealership. It'll be the best move you've ever made! They employee's will flat out tell you they're to busy to provide great customer service and they wish they could do more. Sad but it's true. They're over-worked and don't do enough! More

Emailed and spoke to internet rep on wednesday about used q7. Made an offer from Houston for the truck and they sent me an official quote with their offer. Went and got my financing done and called back on q7. Made an offer from Houston for the truck and they sent me an official quote with their offer. Went and got my financing done and called back on Friday to complete the deal. When the internet agent went to the sales manager to get everything finalized he pulled his offer. This was their response via email, didn't even have the guts to call me--"Unfortunately, there have have been some other charges for work that was done, added to the cost of this vehicle. So, since the deal we orignally offered you was all ready losing quite a bit money and now with the added expense.............they will not even do the deal that you and I spoke about". If I dealt like that with my customers I'd be out of work real fast. What ever happened to integrity and living up to your word. At least pick up the phone and tell me in person. Did everything change that much over the course of two days? Used car salesman get the stigma for a reason. Absolutely ridiculous. More

Emailed and spoke to internet rep on wednesday about used q7. Made an offer from Houston for the truck and they sent me an official quote with their offer. Went and got my financing done and called back on F q7. Made an offer from Houston for the truck and they sent me an official quote with their offer. Went and got my financing done and called back on Friday to complete the deal. When the internet agent went to the sales manager to get everything finalized he pulled his offer. More

I live in Missouri but discovered a used car online at Boardwalk Audi. I called the dealership and made an offer to the salesman on a Thursday, and they accepted. Friday goes by, Saturday, Sunday and Mond Boardwalk Audi. I called the dealership and made an offer to the salesman on a Thursday, and they accepted. Friday goes by, Saturday, Sunday and Monday with no word from them. I saw online that the car was "SOLD" and I assumed of course it was to me. I finally called Monday, only to discover that even after they "sold" the car to me for a specified price, they had disregarded their word and sold it to someone else instead, and never even bothered to inform me of ANY of the transactions. More

I went to Boardwalk for an alignment today and the entire experience was horrible. They promised me it would be ready in 1.5 hrs, so when I hadnt heard from them in 2.5 hrs, I called and they told me it woul experience was horrible. They promised me it would be ready in 1.5 hrs, so when I hadnt heard from them in 2.5 hrs, I called and they told me it would be 24 hours. David also tells me the technician says my brakes are down to 5 mm and I need new ones. Apparently they dont realize my boyfriend is in the auto industry as well, and knows that you do NOT need new brakes when they are at 5 mm. So they were just trying to upsell me on brakes, and some sort of additional service that I dont recall the name of, but know that I dont need. They gave me a total POS for a loan car - something called a Pontiac Aveo. I would have rather been given a golf cart. Then they charged me $22 in shop supplies on an ALIGNMENT. Ummmm hello, there are no supplies on an alignment!!! So now I get to go back tomorrow and bitch to the manager about the incorrect charges.... Total pain in the @ss experience. I've had much better experiences with UP Audi, when Kim was still a service advisor. More

This was a perfect experience. The low preassure and complete attention that Bob gave to me made me feel like I was the only customer he has ever had. His manager, Nickie, made sure that everything went complete attention that Bob gave to me made me feel like I was the only customer he has ever had. His manager, Nickie, made sure that everything went like I wanted it to. This has been an unbelievable experience. I will never go to another dealer or salesperson again. More