Audi Plano

Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to compl the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to complete my service timely and complete all the items scheduled for repair/maintenance, etc. He is also good to work in extra requests, e.g. completing a state required vehicle emissions test. This service department is a big reason why I continue to buy cars here...4 Audi's so far! More

Herman in finance was awesome. Got me a better deal than what I was expecting coming in. Got me a better deal than what I was expecting coming in. More

Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Ve Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Very friendly people. More

The automobile spent ten days in your service dept. the problem is still not resolved. Not good for a vehicle with less than a thousand miles. the problem is still not resolved. Not good for a vehicle with less than a thousand miles. More

I was very pleased with the service I received and interaction I had with my service advisor. interaction I had with my service advisor. More

Great service and the work to my A3 was performed well with no issues at all with no issues at all More

The service was great from start to finish! I will definitely visit this location again for future service. I will definitely visit this location again for future service. More

Every thing was good and scheduled properly. Good communication during the diagnostic and advisory period. Good communication during the diagnostic and advisory period. More

The service is top notch at Audi Plano. My service advisor, Bryan C., can work miracles. Most recently, he helped me with a tire punctured by a nail the day before New Year's Eve. When the My service advisor, Bryan C., can work miracles. Most recently, he helped me with a tire punctured by a nail the day before New Year's Eve. When the tire wasn't repairable due to the angle of the nail, he sourced a replacement tire and had it delivered that same day! The shop worked a few minutes past closing time to get the new tire installed and balanced as well as deflating and storing the spare tire back in the trunk. Their efforts allowed me to travel safely out of town so could celebrate the new year as I had originally planned! Kudos to Bryan and the Audi Plano service team! More

Audi Plano is a great dealership with great car salesman! !! Everyone at the dealership is very friendly and kind, I had several conversations with different salesman just walking by me speaking. Kyle is the !! Everyone at the dealership is very friendly and kind, I had several conversations with different salesman just walking by me speaking. Kyle is the best!! He took great care of all my car requests and made the car buying experience smooth. Definitely give Kyle and the dealership 5 Stars!! More