Audi Plano
Plano, TX
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This was a last minute stop as I had decided on a different car, but I quickly changed my mind. After a test drive I knew I couldn't leave without the car. Bruce was very patient and really made me different car, but I quickly changed my mind. After a test drive I knew I couldn't leave without the car. Bruce was very patient and really made me feel comfortable. I am thrilled I decided to stop in. I LOVE my A4 and so does everyone else! More
Chris was very knowledgeable about Audi and took the time to ensure our sales experience was spectacular. Great place to buy a new car. Chris also explained all the features on the car, as well as, connect to ensure our sales experience was spectacular. Great place to buy a new car. Chris also explained all the features on the car, as well as, connect my iPhone to the Bluetooth technology in the car. My wife and I are very happy with the car and the service we received. More
Bruce is so great - the exact type of salesperson I prefer to work with. Being in sales myself, I really appreciated his approach and style. Love my Q5, love Bruce, and I am a Lexus to Audi convert. prefer to work with. Being in sales myself, I really appreciated his approach and style. Love my Q5, love Bruce, and I am a Lexus to Audi convert. The folks at Boardwalk are truly exceptional. Thanks for a great experience! More
I've bought many cars and hate dealing with car salesmen, however, I've never had an easier, more positive experience than with Bruce and the Boardwalk team. I went to the dealership just to look and price t however, I've never had an easier, more positive experience than with Bruce and the Boardwalk team. I went to the dealership just to look and price the car I wanted. I met Bruce Blais and told him what that I wanted was a Prestige A5, but could afford a Premium Plus A5. I drove a Prestige A5 Sportline, and Bruce made the deal work with no hassle or haggling, and in under 2 hours! It was so easy, I didn't even feel like I was buying a car! I will rbuy another car from anyone other than Bruce and Boardwalk! More
Buying a car from Boardwalk Audi and from Rebecca Perry was a wonderful experience. She was extremely helpful in finding a used car that met my needs and desires. Rebecca was also incredibly friendly and d was a wonderful experience. She was extremely helpful in finding a used car that met my needs and desires. Rebecca was also incredibly friendly and despite just joining the Boardwalk team less than a week prior to my first drop-in, was rather knowledgable on the certified preowned program. Overall, my experience with Boardwalk Audi was wonderful thanks to the service and information I received from Rebecca Perry. Thanks to Audi for making such incredible vehicles and thanks to Rebecca Perry for finding the right Audi for me and giving me the confidence to purchase with Boardwalk! More
The overall purchase and finance experience was excellent. Corey was great, as was the Business Manager, and the process was a breeze. We were in and out very quickly, with zero hassle, and zero de excellent. Corey was great, as was the Business Manager, and the process was a breeze. We were in and out very quickly, with zero hassle, and zero delay! One of the two cars we purchased had not been thoroughly detailed though. One car still had a lot of tacky adhesive residue from the plastic wrappings used when the cars are in transit. That same car also had a few scuffs inside the cabin on the door panel, door sills and center console and back of front seats (likely from being test driven). More
I purchased a new Audi Q5 for my daughter at Boardwalk. Richard Gouhin was my sales associate. Richard did a fine job being patient with us as we made our decision. I would recommend Richard to other frien Richard Gouhin was my sales associate. Richard did a fine job being patient with us as we made our decision. I would recommend Richard to other friends who are interested in an Audi product. We live in East Texas and the drive and experience at Boardwalk was worth it! More
My husband & I had decided to purchase or lease a new car. We stopped in on a Sat. afternoon to talk w/a salesperson about our options on leasing an A4. It is one of my husband's favorite cars. In all car. We stopped in on a Sat. afternoon to talk w/a salesperson about our options on leasing an A4. It is one of my husband's favorite cars. In all truth I was prepared to purchase a Altima because of their great rating in Consumer Reports. But, we never made it there. Rebecca Perry was so friendly & great to work with that afternoon that we leased a new 2011 A4 from her. It drives like a dream & we're very excited to have it! She answered all our questions & did everything she could to make the process go as quickly as possible. More
We didn't intend on getting a car so quickly but with my son turning one it instantly catapulted my husband into the mania of "tank buying." By "tank" I mean the safest-longest lasting baby hauler we could son turning one it instantly catapulted my husband into the mania of "tank buying." By "tank" I mean the safest-longest lasting baby hauler we could find. We settled on the Q7 due to it's "I'm still young enough to possibly fake being cool while shopping for groceries in my jammies-vibe". So my determined and somewhat firm husband went off to "test drive one" - little did I know he would be coming home with one. Alas, our issues with snap decisions is made for another time. What you are looking for is how did you guys do. Well I will tell ya. The first time we came in a very nice young man helped us out with the car. We later found out that he wasn't even a sales man. Promote that young kid-he's the reason we stuck with you. He was young and worked in the maintenance department (I think) and helped out on the weekend. I believe his name was Chad. He was on the taller side, blonde, white kid (great I just described ever senior from Plano East). Anyways- he helped us out on our test drive and allowed us to experience the car without overly selling it or giving us mind numbing facts and figures. He respected our intellect and our driving experience-it was good. When we told him we were rushing off for an appointment with BMW (which wasn't even a lie to get out of the place it was the truth) he said "Well then I know you will be back". And back we came. My husband dealt with Bruce for the buying/haggling/thumb wrestling portion of the experience. From what I heard from him the experience was respectful yet firm. He said he actually enjoyed it. He (my husband) can be quite the "car czar" when negotiating cars. I'm sure you guys have a much better term for people like him *tee hee*. When I came (after the deal was sealed) I met with Bruce (who has wonderful taste in both glasses and ties) he was very nice and helpful. I must say the length of time to buy a car is somewhat eye stabbing especially when dealing with a one year old baby in tow. BUT that's a whole other argument. The sales and financing team stayed well after the buying was done to help us into our car. Bruce personally stayed to walk us through the onboard computer mastermind of a car that we just bought. He was wonderful, reassuring, personable and a great teacher. I could honestly tell that he enjoyed interacting with people and teaching them about the cars. It really seemed like he loved the cars (I'm a teacher and I can spot a "selling-it-in" a mile away). So- ya. It was great! Kudos to you guys and all your shiny trophies, cool cars and caring sales staff. I hope everyone involved in this sale gets a bonus or a free car or something like that.....you guys give them to everyone right? Hope that the buying experience is as smooth as maintenance. More
This was the second vehicle I've purchased from Bruce and Boardwalk Audi in the last year. Bruce made me and my wife feel very comfortable with the overall buying process. We will continue to deal with Bru Boardwalk Audi in the last year. Bruce made me and my wife feel very comfortable with the overall buying process. We will continue to deal with Bruce and Boardwalk in the future, and we will try to send friends and family his way. More