Audi Plano

Extraordinary customer service! David Adame is one of the BEST service advisors in the car industry. His attention to detail, service-orientation and professionalism should be the benchmark for all Audi the BEST service advisors in the car industry. His attention to detail, service-orientation and professionalism should be the benchmark for all Audi dealerships in how to exceed customer expectations. Alex's enthusiasm, helpfulness and service is exceptional as well. Prior to owning my Audi A4, I was a Lexus owner. I thought their service was very good. David and Alex far exceed the level of service I ever experienced with Lexus. I would have rated their service EXTRAORDINARY on this survey - unfortunately, the rating doesn't exist. The service offered by David Adame and Alex Feller at Boardwalk Audi is unmatched. More

I have purchased 3 Audis and the experiences I have had at Boardwalk have been outstanding from the sales team to the service department. I would definitely purchase another vehicle and service my car at at Boardwalk have been outstanding from the sales team to the service department. I would definitely purchase another vehicle and service my car at Boardwalk. I have known David Adamae for 6 years now and he takes very good care of me. Thank you!!! More

Mike is a superb mechanic. He explains what the problem(s) is(are), how severe they are, and what it takes to correct them. David is always smiling and buoyant, works with you, and does everythi problem(s) is(are), how severe they are, and what it takes to correct them. David is always smiling and buoyant, works with you, and does everything possible to accommodate you. Both Mike & David price/prioritize the requested repairs so you can fit the visit into you budget. Both of them give superb service. They make a dynamite team. More

I would give my Sales Representative the highest marks possible (Richard Gouhin). Richard was very professional in his complete approach to the sales process; both before and after the sale. In addition, possible (Richard Gouhin). Richard was very professional in his complete approach to the sales process; both before and after the sale. In addition, I have been very pleased with Audi's new approach to the customer. The attitude and professionalism is amongst the best, if not the best in the industry. I would rate Audi equal to or better than Mercedes and Lexus as I buy many of both of these manufacturers vehicles. Audi needs to maintain this current edge in the industry as it does make a difference and it sold me. RIchard Karle - first time Audi buyer More

I have always enjoyed this dealership. They are very service oriented and friendly. Their facility is topnotch and their staff is knowledgeable about their cars. I have had service here also for all my service oriented and friendly. Their facility is topnotch and their staff is knowledgeable about their cars. I have had service here also for all my Audi's and I know they do a great job. Yes, Audi's are a little more expensive than other cars, but I will likely not change to any other brand. More

Wonderful Experience with this Dealer. Greg was very patient and very courteous answered every question asked.He is an awesome Sales person We have come across in our search. I would definitely reco patient and very courteous answered every question asked.He is an awesome Sales person We have come across in our search. I would definitely recommend my friends and family to visit this dealership and work with Greg and Jose. Both of them made this process so easy and satisfactory for us. They were very patient and are doing great work. I would give 10/10 for both Greg and Jose. I appreciate all their hardwork in getting us this great deal. More

Overall, my experience at Boardwalk Audi was good. The sales staff was friendly and not overbearing. I didn't feel any pressure to make a purchase. sales staff was friendly and not overbearing. I didn't feel any pressure to make a purchase. More

I couldn't have asked for a better experience buying my new Q5 with Bruce Blais. Everyone at Boardwalk Audi that I dealt with was very personable and professional before and after purchase, exceeding my ex new Q5 with Bruce Blais. Everyone at Boardwalk Audi that I dealt with was very personable and professional before and after purchase, exceeding my expectations. Definitely a class act. More

Bruce was very professional and fun to work with. I called several dealerships & Bruce was the only salesman that found what we wanted Was a pleasure called several dealerships & Bruce was the only salesman that found what we wanted Was a pleasure More