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Audi Plano
Plano, TX
2,007 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,007 reviews
September 25, 2023
I used to love Audi Plano. I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick at Audi Plano in April 2023. 4 months later and with the odometer at 67k miles, I had to put $4500 worth of work into the vehicle. Motor mounts, water pump, wheel hub replacement (which are maintenance issues that come after prolonged use of vehicles). I am already in the car so I had no choice but to fix the issues. I’d also like to think I’m a reasonable person, as a shop owner myself, but that’s NOT how to conduct business. To sell cars to customers with ongoing issues and not offering to work with them/take care of them after such little time after purchase is just slimy. This is how and why dealerships get bad reps. More
by Jtorres
Employees Worked With
Gilbert Salas
September 23, 2023
My husband and I had a hard time looking for cars, we got in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. More
by Rbrebala
Employees Worked With
Tracy Crawford
September 20, 2023
I've worked with Reggie and he was so helpful and professional. He went above and beyond basic service, he actually drove my car to me and had to Uber back to Audi. professional. He went above and beyond basic service, he actually drove my car to me and had to Uber back to Audi. More
by rbasgen
Employees Worked With
Reggie , James Benjamin
September 18, 2023
Ty is one of the nicest, down to earth, and patient sales persons I have ever had! Marcio and him made the buying process easy and fast for my daughter and I! I am excited to be apart of the Audi family, and persons I have ever had! Marcio and him made the buying process easy and fast for my daughter and I! I am excited to be apart of the Audi family, and I am looking forward to buying from Ty and Marcio in the future! More
by Lamb
Employees Worked With
Ty Reynolds, Marcio Velasquez
September 11, 2023
This dealer has great customer service! Michael Bush was my service advisor and great at communicating with me while my car was waiting for a part. I was even able to use a loaner car. Ev Michael Bush was my service advisor and great at communicating with me while my car was waiting for a part. I was even able to use a loaner car. Everything was just as promised! More
by RZ
Employees Worked With
Michael Bush
September 11, 2023
I had the pleasure of working with Kassandra in Finance who helped secure my financing for my New Audi Q5 and she made the whole process super smooth and easy. Transparent and I look forward to continuing who helped secure my financing for my New Audi Q5 and she made the whole process super smooth and easy. Transparent and I look forward to continuing my services with Audi Plano.” More
by karencz7
Employees Worked With
Kassandra Moran
