Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Working with Anthony Carvalho was great, he is extremely easy to deal with. I'd definitely recommend him to potential car buyers. The price was OK because I knew what I was getting. I do not feel I re easy to deal with. I'd definitely recommend him to potential car buyers. The price was OK because I knew what I was getting. I do not feel I received any outstanding value or discount however I wasn't buying a ford. More
I searched several different dealerships in a few cities and finally decided to go with a wonderful vehicle that Rich assisted me with. I told Rich what I was looking for and he did an wonderful job of find and finally decided to go with a wonderful vehicle that Rich assisted me with. I told Rich what I was looking for and he did an wonderful job of finding me the car I wanted at an excellent price. I was in town on business, on a tight schedule, and Rich even came in on his day off to make sure that all the paperwork was handled and processed correctly. I had a wonderful experience with Rich. He even checked in on me a few days later to ensure that I was enjoying my new car and see if I had any questions or concern.I would highly recomend his service! More
Outstanding customer service, entire staff was friendly and willing to work with us. We would certainly recommend this dealership to others and when it is time to trade in other cars, we will go back to B and willing to work with us. We would certainly recommend this dealership to others and when it is time to trade in other cars, we will go back to Boardwalk. More
I have been a 10 year customer of (UP) Audi (Dallas), and was working on a deal with them for a car almost like what I was looking for, but Boardwalk had the exact car I wanted sitting on their lot. I decide was working on a deal with them for a car almost like what I was looking for, but Boardwalk had the exact car I wanted sitting on their lot. I decided to call about it, and was connected to Elaine. She immediately sent me some additional info about the vehicle that I requested. It really was the one. I called her back, and we handled almost the entire negotiation/deal over the phone, making it the least time consuming car deal of my life. As an Audi lover, I feel very fortunate to have not one, but two Audi dealers that I will gladly do business with. Hopefully I will be able to say the same thing about the service departments. More
I had a very positive experience at Boardwalk Audi. I had been looking at the Audi TT. It was to be my first luxury automobile. I contacted Boardwalk through the Website and a short time later received an in been looking at the Audi TT. It was to be my first luxury automobile. I contacted Boardwalk through the Website and a short time later received an invitation to go in for a test drive. Ricky Reed was very professional, very kind, and never once made me feel pressured into a purchase. He was very knowledgeable about the vehicles, and when it came time for me to get pricing, he worked very diligently to get me a fair deal, giving me time to run my own calculations. He took his time delivering the car to me and made sure I felt comfortable with everything before I left the dealership. I was also impressed with the finance person with whom I worked. Everyone I met was friendly and relaxed. The dealership also offers free car washes--hand washing--which was somewhat important to me since I bought a black car and was concerned about keeping it clean. Very good experience and I would recommend them highly. More
I am a customer and have brought my 2008 A4 to Boardwalk Audi since March, 2008. I have been very pleased with the service dept. Alex Feller always has a smile on his face and is willing to help me ev Audi since March, 2008. I have been very pleased with the service dept. Alex Feller always has a smile on his face and is willing to help me everytime I have come in. He deserves recognition. I appreciate people like him. There are other people in sales and the service dept. that do a great job, too. More
First, Alex Bieniek was the one who sold me my car. I have nothing but great things to say about him and the quality of service he provided me. The process was very smooth and easy. Alex is very knowle have nothing but great things to say about him and the quality of service he provided me. The process was very smooth and easy. Alex is very knowledgable in Audi products and services and I would recommend him to anyone interested in purchasing an Audi from Boardwalk. Secondly, Alex Feller is always there to greet me when I come in for a wash or service. He is so welcoming and helpful with anything I need. He definitely makes you feel very important. Lastly, David Adame has made a huge impression on me. Everytime I come in he makes the effort to say hi and see how I am liking my car. I know he does not need to go out of his way to speak to me but he always does. That is great customer service in my opinion. More
The Boardwalk Audi was my first choice to shop for my new car. Once I got to the dealership and was shown all of the amazing cars I found that I had clearly made the right choice. Every person that assisted car. Once I got to the dealership and was shown all of the amazing cars I found that I had clearly made the right choice. Every person that assisted me was incredibly helpful. They gave me insight to all of the cars that I was interested in. Chris Garcia was very friendly and assuring when selling us the Audi S5. The S5 is exactly what we were looking for. I have been able to bring in the car for car washes and so forth. The customer service is top notch. I am completely satisfied with my choice in dealership because of the fantastic cars and insightful, helpful service. More
I experienced excellent service in both the service department and sales department. Alex is always there to meet me and Christian is always there to provide outstanding service when I had to bring my department and sales department. Alex is always there to meet me and Christian is always there to provide outstanding service when I had to bring my Audi in for attention. Now that I have upgraded to a newer model (thanks to Alex and Cory) I hope that I will not be seeing them as often however a free car wash on my way home from work on Friday's is an ideal time to just say "HI". My biggest applaud goes to Craig Bowen. When I had a little issue with my new car after they had closed he actually called me back to assure me that all would be done to satisfy me. Two Thumbs up for me. More