Audi Plano

We have been customers of Boardwalk (Audi) for more than a decade and continue to be impressed by the level of care and assistance we receive from the employees - from sales to finance. David Adame, our ser a decade and continue to be impressed by the level of care and assistance we receive from the employees - from sales to finance. David Adame, our service adivsor, is a terrifice ambassador for the dealership; he is always friendly, has a smile on his face, and maintains a can-do attitude no matter how obviously busy he might be. More

I met Alex 3 years ago, and between my family and I, we have purchased 8 vehicles from him. Alex is an exceptional salesman: always courteous, and very well-trained in product knowledge. Through him, I me have purchased 8 vehicles from him. Alex is an exceptional salesman: always courteous, and very well-trained in product knowledge. Through him, I met the rest of the team at Audi Boardwalk, as listed above. They are extremely professional and always at hand to advise when necessary. Alex and the team at Boardwalk are a huge asset to Audi and are representative of the highest personnel standards in vehicle dealership. I commend them all highly, Alex in particular, and am grateful to them for offering such an excellent service to my family and I. More

I ran over a nail in the road on the way into work on a Monday morning. I was almost to work when the warning light on my dash came on notifying me of low tire pressure in my front left tire. I decided t Monday morning. I was almost to work when the warning light on my dash came on notifying me of low tire pressure in my front left tire. I decided to pull into Audi Service without an appointment, hoping they could help detect the issue and put me in a rental car so I could make it to work on time. Instead, when I got there, I was pleasantly and quickly greeted by Jose, who noticed the nail right away. He introduced me to Christian who then promised me to have it fixed in 5 min. and to wait in the waiting room while they plugged the hole. Jose came and got me when it was complete. The entire process probably took less than 10 min and I was on my way to work again. I was thrilled. I am consistently pleased every time I've been to Audi service at Boardwalk Audi. They are efficient, honest, and very professional every time I visit. More

Many thanks to Corey Small! He provided excellent service to both me and my wife. We could not be happier with our experience with Boardwalk. to both me and my wife. We could not be happier with our experience with Boardwalk. More

Having owned cars from multiple manufactures and dealt with all manner of their respective salesforces, I feel comfortable in saying that my experience at Boardwalk Audi rated as one of my best ever. From with all manner of their respective salesforces, I feel comfortable in saying that my experience at Boardwalk Audi rated as one of my best ever. From the moment I first walked in the front door of your showroom until I drove my new car off the lot, I was treated promptly, courteously and efficiently. Ms. Orlando was a pleasure to work with. She represented all the qualities in a saleswoman a buyer could ask for. Her knowledge was thorough and when presented with a question she wasn't sure of she consulted her resources and had the answer in minutes. This is the second auto I've gotten through your organization. There's a reason I've returned to you. The same one that will keep me coming back. Keep up the good work! More

My husband and I bought a 2009 Honda Civic Coupe from Chris a few days back and it has been an awesome experience. Buying a used car is a stressful experience for most people and it is usually with much Chris a few days back and it has been an awesome experience. Buying a used car is a stressful experience for most people and it is usually with much cautiousness that I approach a car sales person (kinda like the badger ad) but Chris put us at ease immediately with his honesty, eagerness and overall great customer service attitude. He was frank about what that has been done and NOT done to the car and he made no false promises. During the test drive on the first day, we heard a knocking sound and not only Chris heeded our concerns, he also took it in to the Honda dealership for us to get it fixed the very next morning. ALL the used car sales persons we have met before Chris shrug off our concerns and dismiss our worries with the typical "it's a used car, of course it will come with xxx". That made us feel like just because we were interested in a lower priced car, we weren't as important. When a sales person does this, it will break the deal for me because I couldn't trust his/her words anymore. Our first-time application for financing was a little tedious, Chris has been the most patient while we spent hours sorting it out. Business manager Johnny Funes, likewise, exhibited impressive customer service attitude. There were hitches getting the insurance coverage and we had to look up information on his computer. We took a longer than expected time to wrap up what we had to do and were embarrassed to delay his work. Johnny was extremely patient and did not request we hurry (which we wouldn't have taken offence, :) and I must say, that was just so nice and helpful of him to let us have the time to do what we needed though in some way, it didn't have anything direct to do with the sales. Overall, I give Boardwalk Audi a million stars rating for service and will definitely do business with them again. More

Philip is a very aggressive and courteous salesman. I would highly recommend him as great salesman and is very sincere. Any friends that are looking for cars in the near future I will steer them in the d would highly recommend him as great salesman and is very sincere. Any friends that are looking for cars in the near future I will steer them in the direction of Boardwalk Audi. Thanks to all. More

Elaine Orlando made this sale transaction a very joyful experience. He customer service skills are outstanding and outperforming. She went above and beyond to ensure that I was receiving quality service an experience. He customer service skills are outstanding and outperforming. She went above and beyond to ensure that I was receiving quality service and truly came across as a trusted advisor. My family and I are grateful for her great services. More

Richard Gouhin did an excellent job for our family in helping us to purchase a certified pre owned vehicle. He behaved and acted as a sales professional in advising us as to what he could and could not helping us to purchase a certified pre owned vehicle. He behaved and acted as a sales professional in advising us as to what he could and could not do. He minimized the agony of the back and forth between the sales manager, individual sales person and the client by being very prepared prior to my even arriving at the delaership.He helped us select the most effective vehicle for our circumstance and one that offered great value! I felt that he was both looking our for his employer, (Boardwalk) and the client (me) in a very balanced manner. Specifically Richard insured sales management met their ethical obliigation to honor their service and pricing comitments while also advising us as to the acceptability of our offer. The result was a win-win sales effort and a satisfied client. Equally important was his desire to insure we were satisfied with the overall experience and qulaity and again Richard went above my expectations in helping us even going so far as to provide detailing of the vehicle at no additional cost. Finally, the entire transaction was expedited so that it consumed a very limited amount of time. Bottom line-Honest-Straight Shooter (although you may not always like the numbers) and a get it done take care of the client attitude! Many Thanks! More

The hospitality was great. The sales person was very friendly and informative. The car did have some minor issues which the dealer couldn't fix. friendly and informative. The car did have some minor issues which the dealer couldn't fix. More