Audi Plano

Philip provided an excellent experience for my wife at Volkswagen when we bought her new car. One day I was browsing Boardwalk thinking of getting another A4 and Philip appeared out of nowhere. He provide Volkswagen when we bought her new car. One day I was browsing Boardwalk thinking of getting another A4 and Philip appeared out of nowhere. He provided such a fantastic and personal service. He always asks about my wife. When he heard I had an accident with my new A4 he was sure to call and make sure everything was ok. Thank you Philip for providing such a personal and memorable experience. We will definitely be buying our next vehicles from you. We will also refer everyone we know. More

No further comments. My experience at Boardwalk was fantastic! I love the new A7. One possible piece of advice would be to have someone available who can spend 1-2 hours after buying the car who can re fantastic! I love the new A7. One possible piece of advice would be to have someone available who can spend 1-2 hours after buying the car who can really explain and demonstrate all the various features of the car so that i know all of its capabilities and how to work everything More

When I arrived unannounced in the garage, Jose immediately greeted me and assured me he would immediately address the minor service with my vehicle and get it washed and returned to me quickly. A immediately greeted me and assured me he would immediately address the minor service with my vehicle and get it washed and returned to me quickly. Alex, my ever friendly host escorted me to the lounge and within 30 minutes both Jose and Alex were back to walk me to my clean, cool and ready to go TT. Alex also took the time to show me how to resolve future similar issues on my own and I was off. Although not often needed, I've always had a pleasant experience with the Boardwalk Audit service group. Thanks guys! More

Great service. They helped me out as much as possible to get the car i wanted. customer service was amazing. all in general great experience helping me purchase my car. Anthony was very helpful get the car i wanted. customer service was amazing. all in general great experience helping me purchase my car. Anthony was very helpful More

Went two times to dealer. First visit was okay, but did not feel comfortable. Second visit was handle by Philip. He made us feel very well taken care of. Excellent service, and will do business with him ag not feel comfortable. Second visit was handle by Philip. He made us feel very well taken care of. Excellent service, and will do business with him again! More

good Dealership.. are willing to work with you to get your business. Anthony is a very friendly salesman. Ask for Jose.. he is the sales manager. your business. Anthony is a very friendly salesman. Ask for Jose.. he is the sales manager. More

Several things I liked about the dealer. 1) Dealt with Several things I liked about the dealer. 1) Dealt with the salesman, then one manager - no endless stream of managers 2) Ended with a fair price 3) Several things I liked about the dealer. 1) Dealt with the salesman, then one manager - no endless stream of managers 2) Ended with a fair price 3) Business office did not pressure sell his list of products 4) Covered parking 5) Cars displayed in the covered parking area More

The sales associate who assisted me in looking at the car I purchased was Ramphis Infante. Ramphis was very helpful and made me feel at ease. I've had some bad experiences at car dealerships where the sale I purchased was Ramphis Infante. Ramphis was very helpful and made me feel at ease. I've had some bad experiences at car dealerships where the sales person would attempt to pressure me into purchasing a vehicle, inflate the price of a vehicle, and sound like a con artist. I was worried I might experience something similar with someone at Boardwalk Audi, but fortunately that was not the case. Ramphis was helpful, honest, and did not attempt to pressure me into making a purchase. Jose Herrara had come along while I was negotiating the price of the vehicle and he was helpful and friendly. I was happy overall with the experience I had and would recommend purchasing a vehicle from the dealership. More

When I first bought my 2010 Q7 I had a terrible experience with the service department. I would call the dealership in advance before bringing my car in and not receive a phone call back. I finally experience with the service department. I would call the dealership in advance before bringing my car in and not receive a phone call back. I finally decided to take my car to the service department and the first time was awful. I sat in my car and no one even bothered to acknowledge me for some time. I was so disappointed but it was the closest dealership for service. The next time i came the service advisors were inattentive as usual but a gentlemen greeted me when I pulled up by the name of Alex Feller and he was absolutely a delight. He is the ONLY reason I kept coming back to Boardwalk Audi-Plano. He would always greet me with a smile and was very helpful. He told me that the dealership was going through some changes and things would get better. He introduced me to Christian Greer and David Adame and that made a world of difference. They too were on top of their game and great to work with. After one year of owning my car I would say that Boardwalk Audi's service department has definitely turned things around. I'm so pleased with the service I receive and now and i look forward to taking my car in instead of dreading it. More