Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Christian is always warm, friendly and very knowledgeable. I count on him to keep my car running smoothly. In the many years I've been using this dealership, I've always been pleased with the s knowledgeable. I count on him to keep my car running smoothly. In the many years I've been using this dealership, I've always been pleased with the service. More
I am now driving a 2012 A3 Audi. I am leasing this station wagon as I did with my 3 previous A4's. The more I drive this A3 (TDI), the greater I like it! I recommend this car, who enjoys drivin station wagon as I did with my 3 previous A4's. The more I drive this A3 (TDI), the greater I like it! I recommend this car, who enjoys driving. Boardwalk Audi has a great staff, who assists their customers for their needs. Bruce Blais and Corey Small are two prime examples. I wanted to say this, so they can be recognized for their leadership. Thank you for helping me through the process. Linda Lowry Boardwalk Audi customer More
Great customer service. They gave me a loan car for 2 days until I get my car after I signed the paperwork. Recommend this to everyone !! days until I get my car after I signed the paperwork. Recommend this to everyone !! More
Excellent service that exceeded my expectations. Prior experience with this dealership sales department was acceptable but not great. Wish I had dealt with Corey with my first purchase. Service departme experience with this dealership sales department was acceptable but not great. Wish I had dealt with Corey with my first purchase. Service department kept my loyalty to this dealership prior to working with Corey. More
I met Chris through a referral from a previous sales person at Boardwalk Audi. He was extremely professional and made sure that all my requests were managed in an expeditious manner. I would recommend person at Boardwalk Audi. He was extremely professional and made sure that all my requests were managed in an expeditious manner. I would recommend Chris to anyone looking to purchase a new Audi. More
Jose is a service ROCK STAR...professional, helpful and efficient. He is the kind of employee every business owner would love to have. He clearly takes pride in his work and respects his customer's busy s efficient. He is the kind of employee every business owner would love to have. He clearly takes pride in his work and respects his customer's busy schedules. More
At first I had a negative experience at Boardwalk Audi. I was trying to decide on make and model of a new car and decided to look at Audis. When I walked in, I went over to look at a specific model, and w I was trying to decide on make and model of a new car and decided to look at Audis. When I walked in, I went over to look at a specific model, and was soon greeted by a sales guy. He answered a few basic questions, and showed a couple of features on the car. While I was looking at the car, some other potential customers walked into the showroom, and the sales guy said, "I'll be back..." and walked over to them. He never came back. I had been dumped. After 20 minutes, I decided it was time to go to another car dealer and look at some competition. The Audi I was looking at was very pretty, but I didn't see anything that was exceptional, as far as options. Right as I was leaving, I was approached by another sales representative; Greg Pomeroy. He saw I was looking at a certain model, and starting showing me a ton of really cool features, and explaining them. I was suddenly really psyched about this car. I mean REALLY psyched! Then he popped the question: "Would you like to take one for a drive?" I said, "Yes, but I was told by the last sales guy the version I am interested in was not currently in stock". Greg, said (as he walked me out to the version I had asked the last guy about)"He didn't know about this one". So,I drove it. Audi was the first make of several new cars I looked at. 3 weeks later after giving all the competitors a serious look and a test drive, in my head I kept coming back to the Audi! I couldn't get that car out of my mind! It drove like a dream, had amazing visibility and features. Every other car I looked at just didn't compare. It was like being single and going on a lot of dates with very successful, nice people, but not caring if I had a second date with any of them... except for that one! There was that one special date you keep thinking about! And so it was with the car search! I finally had it narrowed down to 2 cars, and frankly the other was less expensive and had amazing features, but I see a million of them on the road. I rarely see my Audi on the road. It is gorgeous and really stands out as a special car in looks, handling and features. I had to decide on which car to buy, and I asked myself, if I bought the Audi and I saw the other car go by, would I even care? If I had bought the OTHER luxury car and I saw my Audi driving by, my heart would have sunk a little as I would have thought... "I could have had that fun car! I probably should have gone with the Audi..." And, the facilitation of making the deal, financing, paper signing, getting my keys went seamlessly. It wasn't the new car horror story I remember from my youth where I felt like I had been beaten down by the whole experience. So the reason I have a 2 day old Audi is because of a very nice, no pressure sales person (Greg Pomeroy, if you didn't get that name before!) who is enthusiastic about his cars, knows all the features and how they work, and knows his inventory! If he hadn't walked up to me he did, I would definitely be driving a different make of luxury car. It turns out I was waiting for my dream car to arrive in about 2 weeks directly from Germany, when I suddenly get a call from Greg, saying that a car with all the features I want suddenly came available 2 hours before. Greg looks out for his customers, and he called me. I ran down there, looked at it as they were closing, and bought it on the spot! So, I rate Audi the highest on all categories, except dropped the "all categories" to a "4" due to that first sales guy. I highly recommend Boardwalk Audi, and I would go straight to Greg Pomeroy if I was even interested in looking at them, even if you don't want to buy. He just knows everything about his cars, and you will walk away being very impressed with Audis in general and Boardwalk Audi because of his enthusiasm and knowledge about his cars! More
I took my car in for a state inspection today and spoke to Jose in the service department. He was incredibly helpful and always ensures that my car is ready on time, washed and comes to get me from the sh to Jose in the service department. He was incredibly helpful and always ensures that my car is ready on time, washed and comes to get me from the showroom when I decide to go for a wonder away from the service area waiting area. More
I brought my car in because the "under inflated" light was on. Jose was very friendly and courteous. Service was prompt - total time spent was 30-40 minutes, which I really appreciated b inflated" light was on. Jose was very friendly and courteous. Service was prompt - total time spent was 30-40 minutes, which I really appreciated because I was on my lunch break and had limited time. Thanks again, Jose and Boardwalk Audi! More
Richard and the team atBordwalk Audi handled everythng in a friendly,efficient and professional manner. Richard did a good job in quickly getting me into a test drive that really showd off the A7 and define a friendly,efficient and professional manner. Richard did a good job in quickly getting me into a test drive that really showd off the A7 and definetly led to me making a quick decision to buy. The actual buying process was very well organized and very "painless". I would recommend both Rich and the dealership to friends. More