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Audi Plano
Plano, TX
2,005 Reviews
Being one of the largest Audi dealerships in the Greater Dallas area, Audi Plano is your local source for all new and pre-owned Audi cars and SUVs. Located in Plano off of the Dallas North Pkwy, our showroom is less than a 25 minute drive from Downtown Dallas. Featuring an extensive inventory of both new and pre-owned Audi cars and SUVs for sale, as well as a great selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you! Check out our website today, or visit our showroom in Plano to learn more, and experience a new Audi car or SUV in-person!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,005 reviews
October 11, 2023
Bryan Cabrera has been absolutely fantastic in assisting me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and tr me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and transparency and honesty does not go unnoticed. I greatly appreciate having him as someone looking over my case whenever I come to audi. He is an absolute stellar employee and person. Audi plano has a good one on there hands. More
by JDadaRN24
Employees Worked With
Bryan cabrera
October 06, 2023
Thanks to Audi Plano team buying a new Audi was an effortless event for me. Very professional and honest team. I had a great experience dealing with these guys! effortless event for me. Very professional and honest team. I had a great experience dealing with these guys! More
by Karan Sarnaik
Employees Worked With
Tracy
October 02, 2023
What a poor experience with the Audi Service team. They had my vehicle for 42 days. I brought the vehicle in with error codes to indicate what was wrong. They said the vehicle was fixed after about 30 They had my vehicle for 42 days. I brought the vehicle in with error codes to indicate what was wrong. They said the vehicle was fixed after about 30 days and the service engine light was still on plus an additional warning light. They had to tow the vehicle back to their shop. At this point, my 90 day warranty had run out but luckily I had purchased the extended warranty. I argued with the manager - David Adame, that I should not be charged the deductible because they had the vehicle for so long that my warranty had timed out. He acted like he was doing me a favor by splitting the deductible of $200. What a joke this whole process was. Steer clear of Audi Plano service. More
by Zeke
Employees Worked With
david adame
September 30, 2023
The sales person was helpful. The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me rep The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me repeatedly telling him I didn’t want it. I get that they must try but after many times being told no it’s time to accept the answer and move on. More
by Buyer57
Employees Worked With
Omar Dibbeh , James Benjamin
September 29, 2023
Very professional with great prices and a wide selection. Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in a lease. More
by slaytebeling
Employees Worked With
Omar Dibbeh
September 28, 2023
I purchased my A5 cabriolet a year ago and have had the most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m hav most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m having questions about and he can walk me through it. He has spent so much time helping me and I am so thankful for his patience, knowledge and kindness. I just found out that he left Audi several months ago but still he has continued to help me. Gino is the most outstanding sales person I’ve ever experienced, I just wish Audi would bring him back as a sales manager so that I could see him in person when I visit the dealership. Thanks so much, Gino! More
by lisamiller817
Employees Worked With
Gino Bresolin
September 25, 2023
I used to love Audi Plano. I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick I’ve purchased 2 vehicles here, however, I will NOT be purchasing here anymore. I purchased a pre-owned 2017 Audi A7 with 66k miles on it from Erick at Audi Plano in April 2023. 4 months later and with the odometer at 67k miles, I had to put $4500 worth of work into the vehicle. Motor mounts, water pump, wheel hub replacement (which are maintenance issues that come after prolonged use of vehicles). I am already in the car so I had no choice but to fix the issues. I’d also like to think I’m a reasonable person, as a shop owner myself, but that’s NOT how to conduct business. To sell cars to customers with ongoing issues and not offering to work with them/take care of them after such little time after purchase is just slimy. This is how and why dealerships get bad reps. More
by Jtorres
Employees Worked With
Gilbert Salas
September 23, 2023
My husband and I had a hard time looking for cars, we got in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. in touch with Tracy Crawford from AutoNation and he was very helpful . We closed the deal !!We loved the service. More
by Rbrebala
Employees Worked With
Tracy Crawford
