
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Purchased a vehicle that started off as an inquiry on the internet. Wade Cowser was fantastic throughout the process and had the exact car I had described ready for us when we came in for a test drive. Comin internet. Wade Cowser was fantastic throughout the process and had the exact car I had described ready for us when we came in for a test drive. Coming into that night, I was heavily leaning towards purchasing a Genesis out of the other three we had test drove. Wade waited for us as we had to meet pretty close to closing and took the time to answer all questions. After dinner that night, we had already decided we liked the Audi (and Wade and the dealership) the best. I could not recommend the experience and Wade more. If you are thinking of buying an Audi - reach out and ask for him and this dealership - You won't be disappointed. More
The service department at Audi Plano is incredible! I have had a few issues with my car over the last few years and the service department manager and my service rep Michael Bush have always gone absol I have had a few issues with my car over the last few years and the service department manager and my service rep Michael Bush have always gone absolutely above and beyond trying to over communicate with me the status of my services, continuously educate me and provide clarity on any questions I have, and ensure my issues get resolved swiftly and with little to no inconvenience. 100% recommend them and cannot speak highly enough about Michael! More
Bryan Cabrera has been absolutely fantastic in assisting me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and tr me with the issues and maintenance of my vehicle. His communication with things has been one of the best experiences I’ve had in and dealings, and transparency and honesty does not go unnoticed. I greatly appreciate having him as someone looking over my case whenever I come to audi. He is an absolute stellar employee and person. Audi plano has a good one on there hands. More
Thanks to Audi Plano team buying a new Audi was an effortless event for me. Very professional and honest team. I had a great experience dealing with these guys! effortless event for me. Very professional and honest team. I had a great experience dealing with these guys! More
What a poor experience with the Audi Service team. They had my vehicle for 42 days. I brought the vehicle in with error codes to indicate what was wrong. They said the vehicle was fixed after about 30 They had my vehicle for 42 days. I brought the vehicle in with error codes to indicate what was wrong. They said the vehicle was fixed after about 30 days and the service engine light was still on plus an additional warning light. They had to tow the vehicle back to their shop. At this point, my 90 day warranty had run out but luckily I had purchased the extended warranty. I argued with the manager - David Adame, that I should not be charged the deductible because they had the vehicle for so long that my warranty had timed out. He acted like he was doing me a favor by splitting the deductible of $200. What a joke this whole process was. Steer clear of Audi Plano service. More
The sales person was helpful. The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me rep The buying process was quick. But the finance manager was a pain - continually bugging me to buy an extended warranty or explain why not after me repeatedly telling him I didn’t want it. I get that they must try but after many times being told no it’s time to accept the answer and move on. More
Very professional with great prices and a wide selection. Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in Omar was a tremendous help and made me feel comfortable throughout the whole process. A plus is the network of dealerships that help when trading in a lease. More
I purchased my A5 cabriolet a year ago and have had the most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m hav most awesome service from Gino who sold me the car. I text him and he responds immediately and FaceTime’s with me so that I can show him what I’m having questions about and he can walk me through it. He has spent so much time helping me and I am so thankful for his patience, knowledge and kindness. I just found out that he left Audi several months ago but still he has continued to help me. Gino is the most outstanding sales person I’ve ever experienced, I just wish Audi would bring him back as a sales manager so that I could see him in person when I visit the dealership. Thanks so much, Gino! More