Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,981 reviews
Rich was a pleasure to work with from day one. He was very helpful with my search and very patient! He made sure we were able to get a fair price for a great car. very helpful with my search and very patient! He made sure we were able to get a fair price for a great car. More
Cory Small was excellent to work with. I had what I believe to be a fair deal in the current market. I also had an issue resolved quickly by the service department a few days after the vehicle was purc believe to be a fair deal in the current market. I also had an issue resolved quickly by the service department a few days after the vehicle was purchased. I will most likely drive my VW back to Boardwalk Audi for oil changes. Thanks, Brandon More
Philip was amazing and helped me make my first car purchase very smooth. So happy to have gone to Boardwalk! I felt confident and happy with my new A4. purchase very smooth. So happy to have gone to Boardwalk! I felt confident and happy with my new A4. More
The day I purchased my car I originally was looking at several other makes/models. I came across a car at Boardwalk Audi that I was interested in and filled out an online form. A few hours later, after s several other makes/models. I came across a car at Boardwalk Audi that I was interested in and filled out an online form. A few hours later, after speaking with a sales manager, I was greeted at the dealer. I was impressed that I was almost immediately greeted by someone who knew who I'd spoken with and knew what car I was interested in. My trade-in was appraised while I test drove the new car and the deal was worked out shortly after. Because we were there on a busy night, it took a while for us to get through the finance office. During this time, our sales representative (Chris Garcia) took the time to go over all of the car's features. The sales manager (Jose Herrera) apologized for our wait and went above and beyond to make sure we were satisfied. As of now I'd highly recommend Boardwalk Audi if you are interested in buying a new Audi in the Dallas area. More
Ricky is awesome and very helpful for the service. He was working with us on price, scheduling, and detail of car. I would recommend anybody for him. Gong Lee working with us on price, scheduling, and detail of car. I would recommend anybody for him. Gong Lee More
Every time I drive into the dealership, Alex Fuller receives me with a HUGE smile. He gives great customer service and always has answers to my questions. He showed me how to use the valet key and how receives me with a HUGE smile. He gives great customer service and always has answers to my questions. He showed me how to use the valet key and how to activate my A/C to save energy- which the sales person forgot to mention. I think he would be great sales person and he goes above and beyond to make my experience there the BEST! Jose is another employee at the valet that is very kind and helpful! David Adame- my service advisor is extremely patient with a high maintenance customer like myself. He is quick to respond to my calls and ensures I always leave satisfied. I would definitely purchase a second car from this dealership (hopefully from Alex) and continue taking my Q5 to get serviced. I have told all my friends and acquaintances about this dealership and they are all impressed. Look forward to more great visits. Maria Romo-Ortiz More
Each person was very professional and I felt very comfortable with each aspect of the negotiating process of leasing 2 vehicles. This dealership strives to make the customer feel that his business i comfortable with each aspect of the negotiating process of leasing 2 vehicles. This dealership strives to make the customer feel that his business is important. More
David is my service advisor and always takes excellent care of me. He gets me in and out of there fast and explains exactly what is going to be done and how much it will cost. I needed a part and he had care of me. He gets me in and out of there fast and explains exactly what is going to be done and how much it will cost. I needed a part and he had it overnighted so I could get back in my car as soon as possible. Alex always does a terrific job getting my car sparkling clean. I appreciate the wonderful customer service and will continue to recommend Boardwalk to my friends. Thank you, Heather Money More
It was overall a pleasant experience. I didn't feel pressured and everyone was very friendly. The time spent in the dealership was quick and the haggling was minimized. There is not a lot more you can pressured and everyone was very friendly. The time spent in the dealership was quick and the haggling was minimized. There is not a lot more you can ask for when buying a car. More
I recently brought my car in to pick up my plates after they had been delivered to me. I was offered a car wash by Ethan and when the car was brought back he came to inform me that my oil light came on as they had been delivered to me. I was offered a car wash by Ethan and when the car was brought back he came to inform me that my oil light came on as he pulled it forward and topped it off for me. As he was doing this, a gentleman named Alex offered to put both of my plates on for me. I literally did nothing! Wonderful job by Alex and Ethan! More