
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was driving by Boardwalk Audi today and decided to stop and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Ale and ask a question regarding my Bluetooth. I thought I was doing something wrong but found out that it's defective. The service was excellent and Alex Feller was brilliant as always. I made a service appt. for Tuesday and am looking forward to driving the Q5 they always give me for a loaner. In fact, once I grow out of my "Convertible" stage I plan on purchasing one and I want Alex to sell it to me. I purchased my first Audi from DFW Audi and my recent one at Boardwalk. The customer service is above and beyond and will never go anywhere else. Thanks Guys and have a Happy Thanksgiving! More
I was given a great and honest deal on my trade in, I received quick and professional treatment from the sales man, and I was able to drive away the same day with the car I wanted...I satisfied customer. received quick and professional treatment from the sales man, and I was able to drive away the same day with the car I wanted...I satisfied customer... More
I went in to get a specific used A4. We test drove, negotiated a price, and got everything closed easily. Anthony was great, and the car is awesome. negotiated a price, and got everything closed easily. Anthony was great, and the car is awesome. More
it was a nice experience with this dealer, although it was my first dealer deal in my life, but it was good. the staff is very friendly, knowledgable . Thank you and keep up. was my first dealer deal in my life, but it was good. the staff is very friendly, knowledgable . Thank you and keep up. More
Richard Gouhin and Jeff Hummel went above and beyond in order to make sure that I was satisfied with the purchase of my 2012 Audi Q5. I have nothing, but great things to say about the Boardwalk Audi dealer order to make sure that I was satisfied with the purchase of my 2012 Audi Q5. I have nothing, but great things to say about the Boardwalk Audi dealership and their sales team. The facility is beautiful and all of the team is friendly and eager to help each and every customer. As soon as I met Jeff and Richard I knew that I was in good hands. I was convinced that the Q5 was the ideal vehicle for me and I had actually test driving the Q5 at another Audi dealership. I decided to visit Boardwalk Audi because I read reviews of their great sales team and immaculate facility. Once I visited the Boardwalk Audi dealership and met Jeff Hummel I knew that it was the right dealership to purchase my 2012 Q5. Richard Gouhin did everything that he could do satisfy my every need, Rich and Jeff worked closely together to get my behind the wheel of my Q5. When it comes time to buy my next car, which won't be for another few years, I will certainly go back to Richard and Jeff. I would also recommend the Boardwalk Audi dealership to anyone who wants to purchase a new vehicle. More
I had to order my car twice, the first salesman, Chris Stone, did not order the right features; plus did not even seem to be interested in me or my purchase. Once we ordered again, and were assigned a di Stone, did not order the right features; plus did not even seem to be interested in me or my purchase. Once we ordered again, and were assigned a different salesman, Richard Gouhin, things went fine and I am very pleased with the car. I thought I should have gotten more consideration on the price or more allowance on my trade-in since we were treated so shabbily the first time. The whole first experience just left a bad taste in my mouth, so I would recommend the dealership with some reservations. More
In a very short period of time I was able to purchase a new car from Corey. He was highly responsive and worked through the evening and early the next day in order to meet my requirements. The finance of new car from Corey. He was highly responsive and worked through the evening and early the next day in order to meet my requirements. The finance office was extremely helpful as well matching my credit union rate and make the whole process quick and easy. Unfortunately I had a minor altercation with a cinder block and within four day my car was back at the shop. Christian Greer is taking excellent care of me in getting things fixed and working with my insurance company. While I do not have the car back yet I can assure the experience working with Boardwalk Audi personnel is top notch!!!!! More
Very friendly and accommodating service. They stand by what they promise you. The sales force I dealt with really took care of me. My car was ready when I got there & I felt very comfortable while at th what they promise you. The sales force I dealt with really took care of me. My car was ready when I got there & I felt very comfortable while at the dealership. More