Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I am not very big into writing, so very simple. I have been very happy with the service and level of attention provided during my buying experience. been very happy with the service and level of attention provided during my buying experience. More
Chris Garcia provided me all of the information I needed regarding my new Q7. This was my first trip to look at an Audi since 1976. I had some very specific needs in a car. He was very knowledge on all of t regarding my new Q7. This was my first trip to look at an Audi since 1976. I had some very specific needs in a car. He was very knowledge on all of the features of the vehicle. The test drive was informative and without pressure. My old car was appraised in a timely fashion. The negotiation on price was fair and pressure free. The service did not stop once the car was purchased. Chris made sure I was familiar with all aspects of my vehicle to include programming my phone to work with the Blue Tooth system. I would like to thank Chris for this pleasant and professional experience. More
I recently purchased a vehicle from Audi Boardwalk and was very impressed. The response time and turnaround time to process my file, deliver the exact car and specifications I wanted in less than 72 hour was very impressed. The response time and turnaround time to process my file, deliver the exact car and specifications I wanted in less than 72 hours from start to finish is very impressive. Working with Mr Corey Small for the agreement was easy, simple and efficient. Corey was able to understand my expectations, and budget and make things happen. I'll be back for the next car. More
For me and my wife, our first visit to the Audi dealer in Plano TX was less than satisfactory. The sales person at that time (a name I can't recall, lucky for him) reluctantly helped us but was more interest Plano TX was less than satisfactory. The sales person at that time (a name I can't recall, lucky for him) reluctantly helped us but was more interested in answering and talking on his cell phone while he showed us a Q5 in the lot. Apparently we didn't look like real customers and he didn't have time for a test drive? However, after further online reviews, we went back the next weekend to do a 'do-over' and met with a new sales assolciate (Greg Pomeroy). He did a great job showing us what we wanted too see with a nice test drive of a Q5. We then placed a new 2012 Q5 on order in September and just recieved it after the Thanksgiving holidy. Greg provided a much better experience to the purchase of the Q5 doing an overall great job. But due to the initial experience I can't give that dealer an overall GREAT rating. Also, visually the quality of work on a Q5 seems super but I will not answer that resoponse until we have some time behind the wheel to see how well it holds up. As far the the purchase experience itself, it went very smoothly but I will abmit that I did feel like Audi's policy is not to give the customer any real deals, at least with a car you order with such low stock. Granted I was fortunet to get an employee discount from my own company for the Audi Q5 but the nickle/dime extra 'insurance' items at the purchase time seemed to be something that should have come with the purchase. My impression is that Audi either stands behind their vechicles or not without charging a few extra thousand for extra warrentte, paint or other insurance items that should be includded for the price. But I guess their isn't a company out there that wouldn't try to do the same.. More
Bought 2012 Audi A8 4.2L as my First Audi from boardwalk Audi Dealer ! That was a great experience ! Richard Gouhin was my sales consultant ver knowledgable about the Audi cars ! I will strongly recommend t Audi Dealer ! That was a great experience ! Richard Gouhin was my sales consultant ver knowledgable about the Audi cars ! I will strongly recommend this dealership for Any Audi product & specially Richard Gouhin as sales Consultant. More
I was looking to get out of my current BMW lease but had 4 months left on the lease. I wasn't expecting for the numbers to work with 4 months left on the lease but I really wanted out of the car. I contac 4 months left on the lease. I wasn't expecting for the numbers to work with 4 months left on the lease but I really wanted out of the car. I contacted Boardwalk Audi and they had Corey Small return my call. Corey found the car I wanted and worked with me until we reached a price that was more than fair. I was actually surprised how low they were able to work my payment. Corey had the car delivered to me to test drive at my office. I drove back up and signed the paperwork that evening. This was the fastest, easiest transaction I have ever experienced. I will definitely be back to Boardwalk Audi and will work with Corey Small again in the future. More
Chris was very knowledgeable about Audi producs and handled the sales process courtiously, professionally and respectfully. The other Audi Boardwalk staff were helpful and responsive. The experience wa handled the sales process courtiously, professionally and respectfully. The other Audi Boardwalk staff were helpful and responsive. The experience was fantastic! More
I just purchased a 2012 Audi A6 from Boardwalk Audi. This is the fourth purchase I have made at this dealership. I keep coming back because their management, the sales staff, and the service is unparalleled is the fourth purchase I have made at this dealership. I keep coming back because their management, the sales staff, and the service is unparalleled in the DFW Metroplex. It's always a good experience. More
Service was great. This was my first visit to your facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the facility. I am not from the area, actually travelled 350+ miles to visit. The experience was great. It was just adding a second key to my A3, so the visit was simple. The staff was very friendly, facility was comfy and inviting. The staff there made the trip more than worth it. Thanks!!! Kevin McDonald More
We have been a client and proud owners of a TTS and an S5 for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in for 3 years. Boardwalk Audi is always Very Welcoming, with Professional Service and Advice. Their Fine Staff always Very Proactive and Patient in every Dept. Management and Staff, alike, are always listening, responsive, polite and comforting...whatever the situation may require. We will continue to be a client of and recommend to others, that they are "missing the boat" (along with a superior driving experience ) if NOT shopping at Boardwalk Audi. Kindest Regards, Fredric H. Hill More