
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have been using Boardwalk Audi for over 3 years, and have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. I have always been provided with a loaner, which in my years of dealing with car dealerships is something that's almost unheard of. All employees are very friendly and helpful. More
The experience with the Dealership and saleperson, Craig Entis was excellent. The sales process went very smoothly, good inventory selection and the pricing and terms were competitive. Entis was excellent. The sales process went very smoothly, good inventory selection and the pricing and terms were competitive. More
Team at Boardwoalk Audi in Plano were very professional, friendly and with great customer service. Thanks to Mr Anthony Carvalho and team for making the experience pleasant. I moved to US last month and di friendly and with great customer service. Thanks to Mr Anthony Carvalho and team for making the experience pleasant. I moved to US last month and did not have credit history established at the time of vehicle purchase. However Boardwalk Audi were able to check credit history back in UK to approve Audi finances. Not many delears have that capacity or professionalism. More
After car shopping online and by phone for a month, and visiting five different dealerships over a week-long period, we were very pleased with the treatment we received by Richard and the sales staff at Bo visiting five different dealerships over a week-long period, we were very pleased with the treatment we received by Richard and the sales staff at Boardwalk Audi. When we arrived, we were greeted by Richard within a few minutes. We test drove 4 different cars over a two day period with Richard, and felt he was extremely knowledgeable and helpful as we made our decision. We had a hard time deciding on which type of car would be best for our needs with a small business. He presented the relative benefits associated with each particular model so that we could easily compare and choose the right car for us. We never felt pressured or rushed. I would recommend both Richard and Boardwalk Audi to any of our friends or family. More
I just purchased a CPO S4 from Richard and I am loving it. Richard was a great sales man from the first call to the dealership to his call this morning to check and see how I liked the vehicle he has prov it. Richard was a great sales man from the first call to the dealership to his call this morning to check and see how I liked the vehicle he has provided amazing customer service. I was at audi for quite a while while purchasing my car not because they took a long time, the delay was my fault but during that time he continued to check on me while still working with others as well. Every one at boardwalk Audi was great actually. I asked for it and they provided it even a soda they don't have in the lounge, thanks front desk guy. Seriously though I really enjoyed my experience at this dealership, I will use Classic BMW as a reference point their customer service level is about a 3 or 4 Boardwalk is a 9 or 10. Thank you all zoo much for providing me with a great purchasing experience. Go Audi not BMW if not for the cars, do it for the service. More
I actually dread buying a new car. My experiences at Crest Infiniti and Classic BMW were awful. But from the moment I walked into Boardwalk Audi and met Anthony Caravalho I felt comfortable. No pres Crest Infiniti and Classic BMW were awful. But from the moment I walked into Boardwalk Audi and met Anthony Caravalho I felt comfortable. No pressure, no lies and a genuine concern that I get the best deal and a positive experience. I can't recommend this dealership high enough. I bought my S4 and I know I will be treated well as I bring my car in for service in the future. More
I had spoken to Rich 3 weeks prior to visiting the dealership. During that time I had also contacted another Audi dealership looking for an A4. However, i was very busy with school and work,however, R dealership. During that time I had also contacted another Audi dealership looking for an A4. However, i was very busy with school and work,however, Rich kepted in touch with me during this time. The other dealership initially contacted me but never followed up with me. So after I scheduled an appointment to get to see the car I was was very pleased that despite being busy I Rich attended to me and after arriving at the delearship at 2pm i was driving off with my new audi by 6p which was a better experience than my previous one with Toyota of Dallas where it took me almost an entire day to drive off with my new car. I was very pleased with the experience of getting my new Audi from Rich and Broadwalk Audi. More
My entire experience with Boardwalk Audi (and Rich Gouhin specifically) was pleasant, cordial and business-like from initial contact through negotiations and, ultimately, delivery. We are from Austin, but d specifically) was pleasant, cordial and business-like from initial contact through negotiations and, ultimately, delivery. We are from Austin, but decided to purchase from Plano primarily because of the comfort level achieved through Rich. More
Ricky was straightforward and honest about the entire process, he didn't push us into anything we didn't want and listened and resolved any questions or concerns. He also ensured we got the best price a process, he didn't push us into anything we didn't want and listened and resolved any questions or concerns. He also ensured we got the best price available and at abetter rate than our bank. Truly exceptional. More
I was looking for cars on autotrader.com to purchase. It is hard as a female to buy a car without much help and I had already blown off a couple of dealerships because of the way they treated me. From the m is hard as a female to buy a car without much help and I had already blown off a couple of dealerships because of the way they treated me. From the moment I walked into Boardwalk Audi I was treated like a human being. Every person I delt with was extremely respectful and not at all pushy. This was by far one of the best car buying experiences I have ever had. I bought my car less than a week ago and have already recommended this dealership to a friend. Thanks Ricky! More