Audi Plano

I have had the opportunity to work with Ricky on not only the sales process but service as well. I must say that his level of professionalism and ability to listen and meet my needs is fantastic. He takes the sales process but service as well. I must say that his level of professionalism and ability to listen and meet my needs is fantastic. He takes the time to create solutions that are beneficial to both the dealership and the customer, I felt very highly regarded as a result of his responsiveness. I have recommended Boardwalk Audi and Ricky Reed to all of my friends and family. Your dealership is first class on all fronts and I am happy to say that I am a newly converted Boardwalk Audi customer for life! Thanks Ricky!! More

I needed to replace my car, went on-line to see if Audi had something similar to what I was looking for before buying a Lexus. There's an Audi dealer within a mile of my house where I test drove the Q5 and had something similar to what I was looking for before buying a Lexus. There's an Audi dealer within a mile of my house where I test drove the Q5 and Q7. I went back on-line for more info and was contacted immediately by Rich, he listened attentively, heard me when I said that there was a dealer very close to where I live and he was still very attentive. He answered my questions, sent me information that I requested to help me understand more about the vehicle I was interested in - and ultimately he found the car I wanted, when the local guys couldn't. He matched the offer from Carmax on my trade-in, everything via the phone, could not have been more helpful. When my car came in, he had what I was adding added and had the car ready for me to walk in, write a check, and leave. He could not have been more client oriented - knew that time is of the essence for me and didn't waste a minute. His follow up has been exceptional! I wish they were closer so I could have my car serviced there, he knows this and has already spoken w/the service dept about sending someone to pick up my car when I need it serviced. Exceptional! More

I have been using Boardwalk Audi for over 3 years, and have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. have always received great service. Repairs have always been done correctly the first time, and my car is always cleaner than when I brought it in. I have always been provided with a loaner, which in my years of dealing with car dealerships is something that's almost unheard of. All employees are very friendly and helpful. More

The experience with the Dealership and saleperson, Craig Entis was excellent. The sales process went very smoothly, good inventory selection and the pricing and terms were competitive. Entis was excellent. The sales process went very smoothly, good inventory selection and the pricing and terms were competitive. More

Team at Boardwoalk Audi in Plano were very professional, friendly and with great customer service. Thanks to Mr Anthony Carvalho and team for making the experience pleasant. I moved to US last month and di friendly and with great customer service. Thanks to Mr Anthony Carvalho and team for making the experience pleasant. I moved to US last month and did not have credit history established at the time of vehicle purchase. However Boardwalk Audi were able to check credit history back in UK to approve Audi finances. Not many delears have that capacity or professionalism. More

After car shopping online and by phone for a month, and visiting five different dealerships over a week-long period, we were very pleased with the treatment we received by Richard and the sales staff at Bo visiting five different dealerships over a week-long period, we were very pleased with the treatment we received by Richard and the sales staff at Boardwalk Audi. When we arrived, we were greeted by Richard within a few minutes. We test drove 4 different cars over a two day period with Richard, and felt he was extremely knowledgeable and helpful as we made our decision. We had a hard time deciding on which type of car would be best for our needs with a small business. He presented the relative benefits associated with each particular model so that we could easily compare and choose the right car for us. We never felt pressured or rushed. I would recommend both Richard and Boardwalk Audi to any of our friends or family. More

I just purchased a CPO S4 from Richard and I am loving it. Richard was a great sales man from the first call to the dealership to his call this morning to check and see how I liked the vehicle he has prov it. Richard was a great sales man from the first call to the dealership to his call this morning to check and see how I liked the vehicle he has provided amazing customer service. I was at audi for quite a while while purchasing my car not because they took a long time, the delay was my fault but during that time he continued to check on me while still working with others as well. Every one at boardwalk Audi was great actually. I asked for it and they provided it even a soda they don't have in the lounge, thanks front desk guy. Seriously though I really enjoyed my experience at this dealership, I will use Classic BMW as a reference point their customer service level is about a 3 or 4 Boardwalk is a 9 or 10. Thank you all zoo much for providing me with a great purchasing experience. Go Audi not BMW if not for the cars, do it for the service. More

I actually dread buying a new car. My experiences at Crest Infiniti and Classic BMW were awful. But from the moment I walked into Boardwalk Audi and met Anthony Caravalho I felt comfortable. No pres Crest Infiniti and Classic BMW were awful. But from the moment I walked into Boardwalk Audi and met Anthony Caravalho I felt comfortable. No pressure, no lies and a genuine concern that I get the best deal and a positive experience. I can't recommend this dealership high enough. I bought my S4 and I know I will be treated well as I bring my car in for service in the future. More

I had spoken to Rich 3 weeks prior to visiting the dealership. During that time I had also contacted another Audi dealership looking for an A4. However, i was very busy with school and work,however, R dealership. During that time I had also contacted another Audi dealership looking for an A4. However, i was very busy with school and work,however, Rich kepted in touch with me during this time. The other dealership initially contacted me but never followed up with me. So after I scheduled an appointment to get to see the car I was was very pleased that despite being busy I Rich attended to me and after arriving at the delearship at 2pm i was driving off with my new audi by 6p which was a better experience than my previous one with Toyota of Dallas where it took me almost an entire day to drive off with my new car. I was very pleased with the experience of getting my new Audi from Rich and Broadwalk Audi. More

My entire experience with Boardwalk Audi (and Rich Gouhin specifically) was pleasant, cordial and business-like from initial contact through negotiations and, ultimately, delivery. We are from Austin, but d specifically) was pleasant, cordial and business-like from initial contact through negotiations and, ultimately, delivery. We are from Austin, but decided to purchase from Plano primarily because of the comfort level achieved through Rich. More