Audi Plano

Rich Gouhin made my first time Audi purchase experience smooth and easy! He offered exceptional customer service when I visited Boardwalk Audi in Plano. He was very knowledgeable in explaining to me how A smooth and easy! He offered exceptional customer service when I visited Boardwalk Audi in Plano. He was very knowledgeable in explaining to me how Audi has innovated recently in the last few years! By far, this brand has came a long way to reach pure perfection! He was very straight forward and showed genuine concern of what I was looking for. He is the best and expert in this field! I truly appreciated the exceptional service Rich and the Boardwalk Audi team for everything they did to make my first Audi purchase experience a long lasting good one! I will be referring my friends and family to buy from Rich and the Boardwalk Audi team in the future! More

I am extremely impressed with the Boardwalk Audi Service Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issue Department! I have historically been a BMW customer and switched to Audi in 2011. Soon after I purchased my vehicle, it began to have several issues with the driver door. Over the course of over 2 months, I took it to University Park Audi twice (and they kept the vehicle for almost a week each time) and they could not resolve the issue. Their responsiveness and customer service were EXTREMELY poor (or non-existent) and if I didn't follow up with them, I never heard from them. I decided to try Boardwalk Audi and called their Service Department. I spoke with David Adame, a Service Advisor, who quickly arranged for me to drop off my car the very next morning. Within 4 hours, they had diagnosed the issues, repaired them, washed the car and had it waiting for me. They were all very pleasant and courteous, right up to and including the Enterprise Car Rental service agent I got my loaner vehicle from. I will never go back to University Park Audi and am surprised they stay in business with such poor service. I highly recommend Boardwalk Audi - you've restored my confidence in Audi! More

Great experience!!! the process was thorough concise but not pushed or pressured. Clint was very knowledgable and was easy to work with. Everyone was nice, courteous and welcoming. not pushed or pressured. Clint was very knowledgable and was easy to work with. Everyone was nice, courteous and welcoming. More

We have been very happy with the buying experience our Audi A6. Ramphis Infante has been very helpful in prior, during and post sales. This was our first buying experience at Boardwalk Audi and they have Audi A6. Ramphis Infante has been very helpful in prior, during and post sales. This was our first buying experience at Boardwalk Audi and they have exceeded our expectations in all the categories. We strongly recommend this dealership for buying New or Used Audi. More

Ricky was great, but the "financing guy" was fair. He didn't share Ricky's enthusiasm, nor amiable personality. He didn't give much on pricing and that was disappointed. Nevertheless, I still fair. He didn't share Ricky's enthusiasm, nor amiable personality. He didn't give much on pricing and that was disappointed. Nevertheless, I still like Boardwalk Audi. I even tried to make another purchase at the dealership in October, but again, the "financing guy" wasn't very cooperative. This time, he lost the sale and I went to Mercedes of Plano. Because both the sales guy and the financing guy were great, I spent more on that vehicle than I would have at Boardwalk. The bottomline: Ricky's a good guy, but you should work with your "financing guy(s)". They may bring a better deal to the dealership, but how good is that deal when it also causing the dealership to lose out on other business? More

I would like to personally extend my appreciation for the professionalism and courtesy extended to me by Mr. Ricky Reed. I purchased my vehicle in October of last year. It is important to note that I had onl professionalism and courtesy extended to me by Mr. Ricky Reed. I purchased my vehicle in October of last year. It is important to note that I had only intended on visiting the dealership, but because of Mr. Reed's business acumen I decided to make my purchase. In all honesty, I have never enjoyed the new car purchase prior to visiting Boardwalk Audi. Although there were a couple of snafus in the process, due to no fault of Mr. Reed, I am satisfied with my car purchasing experience. Mr. Reed is a perfect example of what a dealer experience should resemble. I trust that you will pass on my comments to Mr. Reed and please thank him for making my Boardwalk Audi experience a pleasant one. Best regards, Cheryl Robinson More

This is the second time I have worked with Ricky Reed at Boardwalk Audi. He was very helpful in finding and reserving the perfect car for me. Ricky kept me up to date on the delivery date for my vehicle a Boardwalk Audi. He was very helpful in finding and reserving the perfect car for me. Ricky kept me up to date on the delivery date for my vehicle and called as soon as it was in. The car was received clean and with a full tank of gas. Ricky took the time to review the features on my new Audi and I felt he treated me with sincere care and respect. I will us Boardwalk Audi in the future and would recommend the dealership and Ricky in particular as a great place to buy an automobile. More

I bought a certifed Audi q5 at this location. The customer service was great and every one was very friendly. Negotiation was very easy for me I am satisfied with the price. Overall I would say if yo customer service was great and every one was very friendly. Negotiation was very easy for me I am satisfied with the price. Overall I would say if you are looking for a Audi boardwalk Audi is definitely the place you should visit. More

I have purchased several cars in the past, and this was by far the best experience. I mentioned to Clint when I arrived, that I needed to leave no later than 2:00pm and he made sure everybody in the deale by far the best experience. I mentioned to Clint when I arrived, that I needed to leave no later than 2:00pm and he made sure everybody in the dealership worked the deal and I was leaving by 12:30. Thanks Boardwalk Audi, excellant customer service. Very Impressed, I would highly recommend them and Audi cars. More

Jessica took very good care of me when I had my car in for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the se for service. I needed a loaner car and it was available within five minutes. I would highly recommend Jessica to anyone that needs anything in the service department! She always greets her customers with the most radiant smile! Rebecca Perry More