Audi Plano

Overall experience was fantastic. From the moment I pulled up, I was greated by 2 valets. My service advisor, David Adame, was there with paperwork in hand and greated me with a smile and hand shake. pulled up, I was greated by 2 valets. My service advisor, David Adame, was there with paperwork in hand and greated me with a smile and hand shake. He had his most experience technician, Aaron Catelier, come out and meet me to discuss the problem I was having with my car. Both gentlemen took the time to encourage me that the problem will be fixed. I was offered a brand new 2012 Audi A4 loaner car. It was a fantastic vehicle to try out. I received multiple calls about the status while my car was being worked on. And when the car was finished, I returned to the facility and my car was sitting there all washed and clean. I was greated again by David and Aaron. They discussed the problem with my car and how it was repaired. Both ended my experience with a firm handshake and I left happy and satisfied. More

I was amazed. The oil light came on while I was driving to work. I called Boardwalk, and they sent a valet to my office within 15 minutes of my arrival at work with a loaner. They performed the service a to work. I called Boardwalk, and they sent a valet to my office within 15 minutes of my arrival at work with a loaner. They performed the service and had returned my car to my office by the end of the day. Can't ask for any better service than that!!!! More

Knowledgeable, Friendly. State of the art facility. Overall I enjoyed the experience, much like the S5 I purchased. I would recommend both the dealership and the car. Overall I enjoyed the experience, much like the S5 I purchased. I would recommend both the dealership and the car. More

Let me first start by saying that... I could not have asked for better service! It had been 10 years since my last car purchase. Not really knowing what to expect... or what I wanted for that matter, asked for better service! It had been 10 years since my last car purchase. Not really knowing what to expect... or what I wanted for that matter, I eventually procured a used A4. While only being able to reflect on 2 weeks of driving.... it is safe to say that I could not be more satisfied! From start to finish I felt as though the decisions being made were in my best interest. Rich went above and beyond in making sure that absolutely EVERYTHING was sorted for me, right down to the small details that usually get overlooked. It is a true attest to the statement that... "Whether your buying a $20,000 car or a $100,000 dollar car you are treated the same." And Rich proved that with a shadow of a doubt. I look forward to seeing Rich again in 3 years, when I purchase my next Audi! More

Boardwalk Audi is an excellent place to buy Audi cars. Dealers are very helpful and works for you to get the best deal. They are also very professionsl to complete related paperworks at a very fast pace. Dealers are very helpful and works for you to get the best deal. They are also very professionsl to complete related paperworks at a very fast pace. I highly recommend this place and especially Craig for anyones Audi needs. More

Received an excellent price. They were very informative. I closed the deal in less than an hour. They even gave me a loan car while my car was being repaired as a condition of the sale. I closed the deal in less than an hour. They even gave me a loan car while my car was being repaired as a condition of the sale. More

I would like to say that I had a good experience with Audi. Ricky was very nice and has a down to earth personality. I was a little hesitant in purchasing my vehicle because of a weird noise coming from Audi. Ricky was very nice and has a down to earth personality. I was a little hesitant in purchasing my vehicle because of a weird noise coming from under the hood but Audi had it checked out and everything was good. Ricky has even called me a few days after my purchase to see how everything is going with the car. I would definitely purchase another vehicle from Boardwalk Audi!!! More

I was very impressed by the fact that they told me my 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty a 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty and friendliness breeds loyalty. More

Sean:I would like to thank you for the outstanding service you extended servicing my Q7 last week. I had a problem with the check engine light coming on. I brought my car in for service, was diagnose service you extended servicing my Q7 last week. I had a problem with the check engine light coming on. I brought my car in for service, was diagnosed for a fuel pump and pressure switch problem. I paid for replacing them. However, the check engine light came back on. Upon further diagnosis, it needed more extensive repair in replacing some injectors. Boardwalk Audi took it upon themselves to rectify the problem and do all the additional parts replacement and labor at no cost to me. That is what I call outstanding service and commitment to keep Boardwalk customers, satisfied and happy. Sean: My car is running great now and I would like to thank you for the excellent service. I will be recommending Boardwalk Audi to all my friends. I bought my Q7 from Boardwalk Audi and definitely I will be buying my next car from Boardwalk Audi. More

Greg was very personable & knowledgeable on the car, it's features & service station. We immediately felt comfortable working with him. He gave us a thorough tour of the dealership & got us to test dr it's features & service station. We immediately felt comfortable working with him. He gave us a thorough tour of the dealership & got us to test drive the exact car I was looking for right away. He did not try to sway me to something else I did not want: color/price/etc. He knew exactly what I was looking for & made sure I got just that. I appreciated his demeaner & style. More