Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great dealership. I've purchased three vehicles from the Boardwalk group and would absolutely buy from them again. Staff is courteous, respectful and friendly, unlike the creators of this form. The 250 char Boardwalk group and would absolutely buy from them again. Staff is courteous, respectful and friendly, unlike the creators of this form. The 250 character requirement is ridiculous and not user-friendly. More
the folks at boardwalk are great.they did everything expected of them.corey small was my contact.great place to do business with.the car was out of state for me,so i had to have it shipped. expected of them.corey small was my contact.great place to do business with.the car was out of state for me,so i had to have it shipped. More
Alex Feller was very enjoyable to work with. He was very well-informed and helpful. He didn't use any heavy-handed sales techniques that car salesmen have a reputation for. He took the time to show us how well-informed and helpful. He didn't use any heavy-handed sales techniques that car salesmen have a reputation for. He took the time to show us how to customize all the features of the car after our purchase. I would highly recommend him. More
Took my AUdi A4 in for service on the engine and got it back same day plus they had gone the extra mile and chnaged my oil, flushed my brakes, etc (all covered under my warranty but I didn't realize I need back same day plus they had gone the extra mile and chnaged my oil, flushed my brakes, etc (all covered under my warranty but I didn't realize I needed those services). Didn't cost me any extra but they took the time and care to do these services knowing I hadn't asked for it or would make any extra money! Sean was a great service tech! More
The start of the sale was great, later on it looks like the salesman ran out of patience. The following day we brought the car for tune ups, and my wife was not happy with the way the salesman handled her the salesman ran out of patience. The following day we brought the car for tune ups, and my wife was not happy with the way the salesman handled her. She basically had to talk to the manager to get things done. All out communication after the sale was to the manager and because of that, we want to give special thanks to Steve the sales manager. He was/is AWESOME! More
I not only shopped other Audi dealers, but I shopped comparable models of BMW, Jeep, Cadillac and Range Rover at several dealers in the DFW area. Boardwalk provided a far better deal across the board t comparable models of BMW, Jeep, Cadillac and Range Rover at several dealers in the DFW area. Boardwalk provided a far better deal across the board than all of the other dealers. They allowed me to drive several Audi models and were very patient with my decision process. They helped me find the best car at a great price and have followed up several times since to ensure I am pleased with my new vehicle. The personalized, very friendly service exceeded every other dealer I visited before Boardwalk. I would definitely recommend this dealership and will return to Boardwalk when I am ready for another new car. More
i was experiencing some issues with my car and it was brand new (around 6K mi). i started to hear some weird sounds everytime i started the car and wasnt really sure of the cause. it really bummed me o brand new (around 6K mi). i started to hear some weird sounds everytime i started the car and wasnt really sure of the cause. it really bummed me out because i knew the issue was there and i just couldnt stand it. i brought my car into boardwalk and david helped me every step of the way. although the issues i had were not major, he treated it as if it was a priority. the first time i came back to pick up my car, they told me they couldnt replicate the issue. i was adamant that it was there and he was patient with me and promised to have another look. the next day, david informed me that they were going to just replace the a/c part altogether even though it wasnt a major problem with the car. i was thrilled. even though the issue wasnt dire, it was enough to bug the hell out of me. the service i received from boardwalk was fantastic and my car now has no issues at all. i basically fell in love with my car all over again. i am so thankful to have bought my car at boardwalk!! Excellent service. More
Boardwalk Audi attends to not only your Audi needs, but they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service options, and honesty are qualities I look for in my dealership, and Boardwalk Audi fits all of my criteria. More
This is the third Audi I have acquired through Boardwalk, and my second with Alex. The experience from beginning to end was the best I have experienced. Alex helped me get exactly what I wanted at price go and my second with Alex. The experience from beginning to end was the best I have experienced. Alex helped me get exactly what I wanted at price goal I had set. I plan to be back at Boardwalk for next time. More
Worked w/ a new service mgr, and had complete confidence in the purposed repairs and service. New tire price was a bit high but quality tires do cost. in the purposed repairs and service. New tire price was a bit high but quality tires do cost. More