Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was very impressed by the fact that they told me my 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty a 2005 Audi was in good shape and did not need any service. The parts department was very friendly and worked hard to ensure I was satisfied. Honesty and friendliness breeds loyalty. More
Sean:I would like to thank you for the outstanding service you extended servicing my Q7 last week. I had a problem with the check engine light coming on. I brought my car in for service, was diagnose service you extended servicing my Q7 last week. I had a problem with the check engine light coming on. I brought my car in for service, was diagnosed for a fuel pump and pressure switch problem. I paid for replacing them. However, the check engine light came back on. Upon further diagnosis, it needed more extensive repair in replacing some injectors. Boardwalk Audi took it upon themselves to rectify the problem and do all the additional parts replacement and labor at no cost to me. That is what I call outstanding service and commitment to keep Boardwalk customers, satisfied and happy. Sean: My car is running great now and I would like to thank you for the excellent service. I will be recommending Boardwalk Audi to all my friends. I bought my Q7 from Boardwalk Audi and definitely I will be buying my next car from Boardwalk Audi. More
Ricky Reed was a delight to work with. He made the experience at Boardwalk Audi a smooth and easy one. Although I came in wanting to purchase a vehicle I had seen the day before (it sold that day), Ri experience at Boardwalk Audi a smooth and easy one. Although I came in wanting to purchase a vehicle I had seen the day before (it sold that day), Ricky was able to get me into another vehicle that I love that was in my price range. He is also continuing to be of help to make sure everything is exactly how it should be with the vehicle. More
I enjoyed my car buying experiece at Broadwalk last Saturday (okay, this does not sound right - oxymoron in fact, but that's how I felt.) Greg my saleman was great in answering my questions, and worke Saturday (okay, this does not sound right - oxymoron in fact, but that's how I felt.) Greg my saleman was great in answering my questions, and worked hard to meet my purchase price. The surprising thing to me was that everybody in that dealership was very friendly and courteous, including the maintenance group that I was introduced to. Excellent experience. I hope the same for my new car too... More
Greg was very personable & knowledgeable on the car, it's features & service station. We immediately felt comfortable working with him. He gave us a thorough tour of the dealership & got us to test dr it's features & service station. We immediately felt comfortable working with him. He gave us a thorough tour of the dealership & got us to test drive the exact car I was looking for right away. He did not try to sway me to something else I did not want: color/price/etc. He knew exactly what I was looking for & made sure I got just that. I appreciated his demeaner & style. More
My Service Advisor David Adame and the entire Boardwalk Audi staff is always willing and ready to assist me with any of my needs. They are very helpful and attentive, prompt and courteous. I am proud to Audi staff is always willing and ready to assist me with any of my needs. They are very helpful and attentive, prompt and courteous. I am proud to call them "my dealership" as I am always treated with the highest level of respect. It goes without saying that my Boardwalk Audi is my dealership of choice not only for my purchases but most of all for my needed routine service visits. More
Great experience, from the time I emailed the dealership with an inquiry on a car threw the buying of that car. Having been to several other dealership prior to visiting Boardwalk Audi I had only heard "we with an inquiry on a car threw the buying of that car. Having been to several other dealership prior to visiting Boardwalk Audi I had only heard "we can't" or "this would be better instead". This was not the case at Boardwalk Audi. I Wanted a manual transmission in black, they got me exactly what I wanted and without the "we can't". The Only response From Boardwalk was "we will find a way to make it happen". But that was only the start. Every Employee I encountered at Boardwalk was more than willing to help and did so in a kind manner. It was not simply the car, not to say it is a great car, but the people at the dealership that sold me on buying from Boardwalk Audi. More
This was my first car purchase with the Boardwalk Auto Group and second with Boardwalk Audi, and it gets easier every time. I can't imagine buying a vehicle from any other dealership. The staff always a Group and second with Boardwalk Audi, and it gets easier every time. I can't imagine buying a vehicle from any other dealership. The staff always acts professionally and makes the entire purchase process as smooth and efficient as possible. More
I dread taking my car to a dealership for service, because of damage that has occurred in the past. I just want the work done and I want the car to come back as clean as I left it. This was my fir because of damage that has occurred in the past. I just want the work done and I want the car to come back as clean as I left it. This was my first service at Boardwalk Audi, just a simple 5K, but I have no complaints. More
Sean was great to interact with. He scheduled my appointment quickly and was prompt when I delivered my car for service. He answered all of my questions. appointment quickly and was prompt when I delivered my car for service. He answered all of my questions. More